Nombre : 853<br>Nombre de pages : 1 (x1000)<br><br>#1<hr>ID lead = 3788110<br>Date = 2025-12-15<br>Q1a = Logistics<br>Q1b = Communication<br>Q1c = Technical support and development<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = I don't use digital solutions<br>Q4 = Somewhat satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 7<br>q12Commentaire = Vielen Dank für das Vertrauen und die Zusammenarbeit!<br>Email = anna.glaser@steelco.tech<br>Country = Germany<br>Sales Rep = claudio.pitrella@aperam.com<br>Prefered language = German<br>q4bisCommentaire = bekannt<br>Q9 = Yes<br>q11a = 7<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3783210<br>Date = 2025-12-10<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Communication<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Very useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Very important<br>Q10 = 2<br>Email = sabine.wesely-stein@fsm-umwelt.de<br>Country = Germany<br>Prefered language = German<br>Q9 = No<br>q11a = 6<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2nom = Roba Metals B.V.<br>q11other2 = 2<br><hr>ID lead = 3781444<br>Date = 2025-12-08<br>Q1a = Logistics<br>Q1b = Communication<br>Q1c = Technical support and development<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Very important<br>Q10 = 8<br>q12Commentaire = Anwendungstechniker benennen, <br>Email = d.trojanski@koehlerauto.de<br>Country = Germany<br>Sales Rep = claudio.pitrella@aperam.com<br>Prefered language = German<br>q1Commentaire = Preis...<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 8<br>q11other1nom = Becker Stainless<br>q11other1 = 8<br>q11other2 = 0<br><hr>ID lead = 3781402<br>Date = 2025-12-08<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Products<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = I don't use digital solutions<br>Q4 = Satisfied<br>Q5 = Not very useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 6<br>q12Commentaire = Herr Holm ist sehr kompetent und hilfsbereit. Ständig wechselnde Ansprechpartner sind jedoch nicht hilfreich.<br>Email = philipp.hannemann@alko-air.com<br>Country = Germany<br>Prefered language = German<br>Q9 = No<br>q11a = 5<br>q11b = 5<br>q11c = 5<br>q11d = 5<br>q11other1 = 5<br>q11other2 = 0<br><hr>ID lead = 3781370<br>Date = 2025-12-08<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Communication<br>Q2 = Very satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Somewhat satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Very important<br>Q10 = 8<br>Email = rabea.eikmeier@hettich.com<br>Country = Germany<br>Sales Rep = claudio.pitrella@aperam.com<br>Prefered language = German<br>q4bisCommentaire = Liefertermine werden nicht eingehalten, Spedition kommt nicht am Tag der vorgegeben wurde.
 <br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3781369<br>Date = 2025-12-08<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Communication<br>Q2 = Satisfied<br>Q3 = Very satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Very important<br>Q10 = 8<br>q12Commentaire = Kommunikation bisher Gut, Lösungen wurden immer gefunden bei anliegen. <br>Email = matthias.gut@fritsch-group.com<br>Country = Germany<br>Prefered language = German<br>q3Commentaire = Anfangs nicht Zufrieden, dann wurde es Besprochen und seit dem Klappt es<br>q5Commentaire = ich bespreche Lieber mit Zuständigen Mitarbeiter neue Sachen<br>q7Commentaire = ich müsste es mehr nutzen, fragen aber nach bedarf an <br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3781299<br>Date = 2025-12-08<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Communication<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = Somewhat useful<br>Q4 = Very satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 1<br>Email = rambow@hugo-bauer.de<br>Country = Germany<br>Sales Rep = claudio.pitrella@aperam.com<br>Prefered language = German<br>Q9 = Yes<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3781280<br>Date = 2025-12-08<br>Q1a = Claim settlement<br>Q1b = Commercial conditions<br>Q1c = Products<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = I don't use digital solutions<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 8<br>Email = lschefer@pumpegmbh.de<br>Country = Germany<br>Prefered language = German<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3781278<br>Date = 2025-12-08<br>Q1a = Logistics<br>Q1b = Communication<br>Q1c = Products<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = I don't use digital solutions<br>Q4 = Somewhat satisfied<br>Q5 = Not useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 6<br>Email = s.schardt@silberhorn-blt.de<br>Country = Germany<br>Sales Rep = joerg.holm@aperam.com<br>Prefered language = German<br>q4bisCommentaire = Herr Holm weiß Bescheid<br>q5Commentaire = Brauche ich nicht<br>Q9 = Yes<br>q9Commentaire = Thema hatten wir schon mal aufgegriffen aber  Herr Holm hatte sich dazu nicht mehr gemeldet<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3781277<br>Date = 2025-12-08<br>Q1a = Logistics<br>Q1b = Claim settlement<br>Q1c = Commercial relationship<br>Q2 = Somewhat satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Not very useful<br>Q6 = Attentive and professional<br>Q8 = Very important<br>Q10 = 7<br>Email = s.bueyuekuestuen@spaeter-viernheim.de<br>Country = Germany<br>Sales Rep = nina.dove@aperam.com<br>Prefered language = German<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3778505<br>Date = 2025-12-05<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Products<br>Q2 = Satisfied<br>Q3 = Very satisfied<br>Q7 = I don't use digital solutions<br>Q4 = Satisfied<br>Q5 = Not very useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 8<br>q12Commentaire = Nächste Abfrage im Oktober oder Januar. Dezember ist kein guter Zeitpunkt. Abfrage ohne Angabe E-Mail-Adresse.<br>Email = philipp.amann@winterhalter.de<br>Country = Germany<br>Sales Rep = joerg.holm@aperam.com<br>Prefered language = German<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br>q11Commentaire = Andere Servicecenter sind auch gut.<br><hr>ID lead = 3778503<br>Date = 2025-12-05<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Commercial relationship<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = I don't use digital solutions<br>Q4 = Satisfied<br>Q5 = Very useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 10<br>Email = dirk.drechsler@kaeppler-pausch.de<br>Country = Germany<br>Sales Rep = roman.stein@aperam.com<br>Prefered language = German<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 10<br>q11other2 = 10<br><hr>ID lead = 3778494<br>Date = 2025-12-05<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Products<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = I don't use digital solutions<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 7<br>Email = h.wilkniss@emk-allstedt.com<br>Country = Germany<br>Sales Rep = roman.stein@aperam.com<br>Prefered language = German<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3778493<br>Date = 2025-12-05<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Commercial relationship<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Very useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 9<br>Email = thomas.vierthaler@fischer-lum.de<br>Country = Germany<br>Sales Rep = joerg.holm@aperam.com<br>Prefered language = German<br>q3Commentaire = Verpackung i.O.
Ein Transportschaden zu Bestellung 198817, welche aber wahrscheinlich durch Spediti<br>q7Commentaire = Keine Verwendung von EDI in unserem Unternehmen<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 9<br>q11other2 = 0<br><hr>ID lead = 3777482<br>Date = 2025-12-04<br>Q1a = Logistics<br>Q1b = Claim settlement<br>Q1c = Commercial conditions<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = I don't use digital solutions<br>Q4 = Unsatisfied<br>Q5 = Not very useful<br>Q6 = Somewhat attentive and professional<br>Q8 = Very important<br>Q10 = 7<br>q12Commentaire = Aus unserer Sicht gibt es Verbesserungspotential.<br>Email = einkauf@esm-pirna.de<br>Country = Germany<br>Prefered language = German<br>q1Commentaire = Kommunikation, Erreichbarkeit<br>q2Commentaire = Qualität ist leider schwankend<br>q3Commentaire = Die vereinbarten Vorgaben zur Verpackung (Palettenvereinbarung) werden i.d.R. eingehalten.
Teilweis<br>q4Commentaire = Leider kommt es immer  wieder zu Lieferverzögerungen.<br>q4bisCommentaire = Der angebotene Liefertermin wird oft nicht eingehalten.<br>q6Commentaire = Wir wünschen mehr Proaktivität der Kundenbetreuer.<br>q8Commentaire = Im öffentlichen Bereich und auch im Ausland zunehmend Pflichtangaben.<br>Q9 = No<br>q9Commentaire = Wir haben eine gute Zusammenarbeit mit einem ansässigen Schrotthändler, d. h. kurze Wege und gut für<br>q10Commentaire = Aperam erhielt in der Lieferantenbewertung die Note A-.<br>q11a = 9<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3777461<br>Date = 2025-12-04<br>Q1a = Commercial conditions<br>Q1b = Communication<br>Q1c = Products<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = I'd like to see more functionality<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 9<br>Email = dirk.asmus@butting.de<br>Country = Germany<br>Prefered language = German<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3777454<br>Date = 2025-12-04<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Communication<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = I don't use digital solutions<br>Q4 = Satisfied<br>Q5 = Not very useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 8<br>Email = einkauf@schwaerzler.de<br>Country = Germany<br>Sales Rep = tobias.behr@aperam.com<br>Prefered language = German<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3777452<br>Date = 2025-12-04<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Communication<br>Q2 = Very satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 9<br>Email = mjansen@schulz-foerdersysteme.de<br>Country = Germany<br>Prefered language = German<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3776656<br>Date = 2025-12-03<br>Q1a = Logistics<br>Q1b = Commercial relationship<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = I don't use digital solutions<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 8<br>Email = info@thrun-edelstahl.de<br>Country = Germany<br>Prefered language = German<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3776455<br>Date = 2025-12-03<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Products<br>Q2 = Satisfied<br>Q3 = Very satisfied<br>Q7 = Somewhat useful<br>Q4 = Very satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Very important<br>Q10 = 6<br>Email = m.benger@spaeter.de<br>Country = Germany<br>Sales Rep = nina.dove@aperam.com<br>Prefered language = German<br>Q9 = Yes<br>q10Commentaire = Die Performance ist wirklich sehr gut. Leider werden die "alten" Marktstrukturen nicht eingehalten. <br>q11a = 5<br>q11b = 4<br>q11c = 3<br>q11d = 7<br>q11other1 = 6<br>q11other2 = 0<br><hr>ID lead = 3776425<br>Date = 2025-12-03<br>Q1a = Logistics<br>Q1b = Communication<br>Q1c = Products<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = I don't use digital solutions<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 9<br>Email = bianca.braune@graepel.de<br>Country = Germany<br>Sales Rep = claudio.pitrella@aperam.com<br>Prefered language = German<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br>q11Commentaire = ebenfalls 9<br><hr>ID lead = 3776385<br>Date = 2025-12-03<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Communication<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = I'd like to see more functionality<br>Q4 = Very satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 8<br>q12Commentaire = Tagespreise im onlineshop würde die Bestellhäufigkeit erhöhen.
Ansonsten sind wir mit der Abwicklung der Aufträge, Lieferzeit, Versandanzeige rundum zufrieden.  <br>Email = bartsch@klose-gruppe.com<br>Country = Germany<br>Sales Rep = michael.bohnwagner@aperam.com<br>Prefered language = German<br>q7Commentaire = e-aperam. 
Preisangebote leider nicht mehr online abrufbar. Zumindest ist für uns der shop gesperrt<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3776366<br>Date = 2025-12-03<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Commercial relationship<br>Q2 = Very satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 8<br>Email = kuno@kgw.nrw<br>Country = Germany<br>Sales Rep = alexander.luettgens@aperam.com<br>Prefered language = German<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3776363<br>Date = 2025-12-03<br>Q1a = Claim settlement<br>Q1b = Commercial conditions<br>Q1c = Products<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = I don't use digital solutions<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not important<br>Q10 = 9<br>q12Commentaire = Wir sind mit Aperam als Werk und insbesondere mit unseren Ansprechpartnern sehr zufrieden und sehen aktuell keine Notwendigkeit für Veränderungen. <br>Email = amalou@buco-international.com<br>Country = Germany<br>Sales Rep = michael.bohnwagner@aperam.com<br>Prefered language = German<br>Q9 = No<br>q11a = 8<br>q11b = 0<br>q11c = 0<br>q11d = 4<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3776361<br>Date = 2025-12-03<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Products<br>Q2 = Somewhat satisfied<br>Q3 = Unsatisfied<br>Q7 = Somewhat useful<br>Q4 = Somewhat satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Very important<br>Q10 = 7<br>Email = christian.funk@roth-behaelter.de<br>Country = Germany<br>Sales Rep = rene.wiedelmann@aperam.com<br>Prefered language = German<br>q4bisCommentaire = LT werden nicht kommuniziert...2-3 Wochen Verspätung sind bei Aperam "normal"<br>Q9 = No<br>q11a = 8<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 9<br>q11other2 = 0<br><hr>ID lead = 3776360<br>Date = 2025-12-03<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Communication<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 8<br>Email = mastio@gothe-edelstahl.de<br>Country = Germany<br>Sales Rep = michael.bohnwagner@aperam.com<br>Prefered language = German<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3776357<br>Date = 2025-12-03<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Communication<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = Somewhat useful<br>Q4 = Somewhat satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Very important<br>Q10 = 8<br>Email = a.sporra@handtke-wiros.de<br>Country = Germany<br>Sales Rep = thomas.bruendel@aperam.com<br>Prefered language = German<br>q4Commentaire = Das geht deutlich besser!<br>q4bisCommentaire = Pünktlich liefern!<br>Q9 = No<br>q11a = 8<br>q11b = 0<br>q11c = 8<br>q11d = 7<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3776351<br>Date = 2025-12-03<br>Q1a = Logistics<br>Q1b = Communication<br>Q1c = Technical support and development<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Somewhat satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 8<br>Email = markus.sohler@bolz-edel.de<br>Country = Germany<br>Sales Rep = rene.wiedelmann@aperam.com<br>Prefered language = German<br>q4bisCommentaire = Liefertermine von der Strecke stimmen oft nicht, aktuell KW 39 angeboten, geliefert KW 47<br>Q9 = No<br>q11a = 8<br>q11b = 8<br>q11c = 8<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3775740<br>Date = 2025-12-02<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Products<br>Q2 = Satisfied<br>Q3 = Very satisfied<br>Q7 = I'd like to see more functionality<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 2<br>Email = rainer.doell@fsm-umwelt.de<br>Country = Germany<br>Sales Rep = rene.wiedelmann@aperam.com<br>Prefered language = German<br>Q9 = No<br>q11a = 3<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3775698<br>Date = 2025-12-02<br>Q1a = Logistics<br>Q1b = Claim settlement<br>Q1c = Commercial conditions<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = I'd like to see more functionality<br>Q4 = Somewhat satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 7<br>Email = hb@haka.info<br>Country = Germany<br>Prefered language = German<br>q4bisCommentaire = teilweise verspätete Anlieferung - trotz Terminzusage<br>Q9 = No<br>q11a = 8<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 9<br>q11other2 = 0<br><hr>ID lead = 3775647<br>Date = 2025-12-02<br>Q1a = Commercial conditions<br>Q1b = Commercial relationship<br>Q1c = Technical support and development<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = I don't use digital solutions<br>Q4 = Satisfied<br>Q5 = Not very useful<br>Q6 = Attentive and professional<br>Q8 = Not important<br>Q10 = 2<br>Email = info@loosen-fahrzeugbau.de<br>Country = Germany<br>Prefered language = German<br>Q9 = No<br>q9Commentaire = zu wenig<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3775584<br>Date = 2025-12-02<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Products<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = I'd like to see more functionality<br>Q4 = Somewhat satisfied<br>Q5 = Not very useful<br>Q6 = Attentive and professional<br>Q8 = Very important<br>Q10 = 7<br>q12Commentaire = Die Preispolitik ist zum Teil nicht marktkonform - aktuell werden keine marktgerechten Preise angeboten <br>Email = thomas.hoelzel@ziemann-holvrieka.com<br>Country = Germany<br>Sales Rep = rene.wiedelmann@aperam.com<br>Industry = Food, Beverage & Water<br>Prefered language = German<br>Q9 = Yes<br>q9Commentaire = Bis dato werden jedoch keine wettbewerbsfähigen Preise vorgelegt<br>q11a = 7<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3775582<br>Date = 2025-12-02<br>Q1a = Commercial conditions<br>Q1b = Communication<br>Q1c = Commercial relationship<br>Q2 = Very satisfied<br>Q3 = Satisfied<br>Q7 = I don't use digital solutions<br>Q4 = Satisfied<br>Q5 = Not useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 8<br>Email = michael.hackethal@haeuselmann.de<br>Country = Germany<br>Prefered language = German<br>q1Commentaire = nehme 4! - Termintreue! <br>q3Commentaire = neutral..  wenn ich keine Beanstandungen erhalte, bin ich zufrieden. da ich die VErpackung selten bi<br>q4Commentaire = im großen und ganzen zufrieden<br>q5Commentaire = Homepage finde ich unübersichtlich, wie aber von allen Konzernen. Broschüren habe ich keine. <br>q7Commentaire = mir ist das Gespräch oder der persönliche Austausch wichtig! sei es telefonisch oder via mail! <br>Q9 = No<br>q10Commentaire = 7-8 ! die digitale Lösung gefällt mir nicht. - das ist aber meine persönliche Meinung und wahrschein<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3775569<br>Date = 2025-12-02<br>Q1a = Logistics<br>Q1b = Communication<br>Q2 = Satisfied<br>Q3 = Very satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Not very useful<br>Q6 = Attentive and professional<br>Q8 = Very important<br>Q10 = 8<br>Email = heiko.begritsch@tadinox.de<br>Country = Germany<br>Prefered language = German<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3775566<br>Date = 2025-12-02<br>Q1a = Logistics<br>Q1b = Products<br>Q1c = Technical support and development<br>Q2 = Satisfied<br>Q3 = Very satisfied<br>Q7 = I don't use digital solutions<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 9<br>Email = f.braun@swalfeld.de<br>Country = Germany<br>Sales Rep = rene.wiedelmann@aperam.com<br>Prefered language = German<br>Q9 = No<br>q11a = 3<br>q11b = 8<br>q11c = 7<br>q11d = 8<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3775546<br>Date = 2025-12-02<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Commercial relationship<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = I don't use digital solutions<br>Q4 = Very satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 10<br>q12Commentaire = Bitte weiter so und auf weiterhin so gute Zusammenarbeit<br>Email = anja.suess@lehmer.de<br>Country = Germany<br>Sales Rep = joerg.holm@aperam.com<br>Prefered language = German<br>q2Commentaire = Hervorragend! <br>q5Commentaire = Auf der Auftragsbestätigung könnte neben dem Blechgewicht auch die Tafelanzahl angegeben werden. <br>q6Commentaire = Höchste Zufriedenheit an dieser Stelle. Herr Holm und Frau Thurau erledigen einen fabelhaften Job. B<br>Q9 = Yes<br>q11a = 2<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3775544<br>Date = 2025-12-02<br>Q1a = Logistics<br>Q1b = Claim settlement<br>Q1c = Technical support and development<br>Q2 = Somewhat satisfied<br>Q3 = Somewhat satisfied<br>Q7 = I don't use digital solutions<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Somewhat attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 6<br>Email = irene.burger@huber.de<br>Country = Germany<br>Sales Rep = rene.wiedelmann@aperam.com<br>Prefered language = German<br>Q9 = No<br>q11a = 5<br>q11b = 5<br>q11c = 4<br>q11d = 6<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3775542<br>Date = 2025-12-02<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = I don't use digital solutions<br>Q4 = Somewhat satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not important<br>Q10 = 9<br>Email = rup@rupp-edelstaehle.de<br>Country = Germany<br>Prefered language = German<br>Q9 = No<br>q11a = 4<br>q11b = 5<br>q11c = 5<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><br />
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<hr>ID lead = 3775532<br>Date = 2025-12-02<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Products<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = Somewhat useful<br>Q4 = Somewhat satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 7<br>Email = einkauf@mesa-schneidtechnik.de<br>Country = Germany<br>Prefered language = German<br>q4bisCommentaire = oftmals erhebliche Lieferverzögerungen<br>Q9 = No<br>q11a = 5<br>q11b = 5<br>q11c = 5<br>q11d = 5<br>q11other1 = 5<br>q11other2 = 0<br><hr>ID lead = 3775332<br>Date = 2025-12-02<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Communication<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = Very useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 8<br>Email = jan.godesberg@gino.de<br>Country = Germany<br>Sales Rep = roman.stein@aperam.com<br>Prefered language = German<br>q4Commentaire = Es kam zu kleineren Verzögerungen, welche wir besprochen und Lösungen hierzu erarbeitet haben.<br>Q9 = No<br>q11a = 4<br>q11b = 2<br>q11c = 6<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3775328<br>Date = 2025-12-02<br>Q1a = Logistics<br>Q1b = Communication<br>Q1c = Technical support and development<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = I don't use digital solutions<br>Q4 = Somewhat satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 3<br>q12Commentaire = gut<br>Email = esc@rmig.com<br>Country = Germany<br>Sales Rep = roman.stein@aperam.com<br>Prefered language = German<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2nom = Roba, Norder Band<br>q11other2 = 1<br><hr>ID lead = 3775326<br>Date = 2025-12-02<br>Q1a = Logistics<br>Q1b = Communication<br>Q1c = Products<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = I don't use digital solutions<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 9<br>Email = info@aubinger.de<br>Country = Germany<br>Prefered language = German<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3775323<br>Date = 2025-12-02<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Products<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Somewhat satisfied<br>Q5 = Not very useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 7<br>Email = d.magnus@de-crignis-gmbh.de<br>Country = Germany<br>Sales Rep = tugay.aker@aperam.com<br>Prefered language = German<br>q4bisCommentaire = Wir erwarten eine Einhaltung der bestätigten Liefertermine<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3775319<br>Date = 2025-12-02<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Commercial relationship<br>Q2 = Very satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 9<br>q12Commentaire = Alles top, weiter so!<br>Email = anke.mueller@harvestore.de<br>Country = Germany<br>Sales Rep = tobias.behr@aperam.com<br>Prefered language = German<br>Q9 = No<br>q11a = 4<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3775310<br>Date = 2025-12-02<br>Q1a = Communication<br>Q1b = Products<br>Q1c = Commercial relationship<br>Q2 = Satisfied<br>Q3 = Somewhat satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Not very useful<br>Q6 = Somewhat attentive and professional<br>Q8 = Not important<br>Q10 = 8<br>Email = johannes.becker@aps-germany.de<br>Country = Germany<br>Sales Rep = claudio.pitrella@aperam.com<br>Prefered language = German<br>q9Commentaire = Nein<br>q11a = 5<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3775302<br>Date = 2025-12-02<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Products<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = I don't use digital solutions<br>Q4 = Satisfied<br>Q5 = Not useful<br>Q6 = Attentive and professional<br>Q8 = Not important<br>Q10 = 8<br>Email = m.niemeyer@wm-apparatebau.de<br>Country = Germany<br>Sales Rep = michael.bohnwagner@aperam.com<br>Prefered language = German<br>q1Commentaire = Kommunikation - Erreichbarkeit der Mitarbeiter leider oft ein Problem<br>Q9 = No<br>q11a = 3<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3775299<br>Date = 2025-12-02<br>Q1a = Communication<br>Q1b = Commercial relationship<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = Somewhat useful<br>Q4 = Very satisfied<br>Q5 = Very useful<br>Q6 = Extremely attentive and professional<br>Q8 = Very important<br>Q10 = 10<br>Email = einkauf@sellmaier.com<br>Country = Germany<br>Prefered language = German<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3775297<br>Date = 2025-12-02<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Communication<br>Q2 = Very satisfied<br>Q3 = Somewhat satisfied<br>Q7 = I don't use digital solutions<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Somewhat attentive and professional<br>Q8 = Very important<br>Q10 = 5<br>Email = katharina-kaiser@hartmann-edelstahlrohre.de<br>Country = Germany<br>Sales Rep = claudio.pitrella@aperam.com<br>Prefered language = German<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3775294<br>Date = 2025-12-02<br>Q1a = Logistics<br>Q1b = Communication<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = I don't use digital solutions<br>Q4 = Somewhat satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 8<br>Email = marco.heinz@niedax.de<br>Country = Germany<br>Sales Rep = claudio.pitrella@aperam.com<br>Prefered language = German<br>q4bisCommentaire = Bestätigte Lieferwochen werden nicht immer eingehalten, was zu Verzögerungen in unserer Produktion f<br>q5Commentaire = Keine Angabe<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3775286<br>Date = 2025-12-02<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Products<br>Q2 = Very satisfied<br>Q3 = Satisfied<br>Q7 = I don't use digital solutions<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 8<br>Email = markus.sauerwald@rotho.de<br>Country = Germany<br>Sales Rep = marcus.wassenberg@aperam.com<br>Prefered language = German<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3775284<br>Date = 2025-12-02<br>Q1a = Logistics<br>Q1b = Communication<br>Q1c = Technical support and development<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Very useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 8<br>Email = rene.deiters@schuette-fahrzeugbau.de<br>Country = Germany<br>Sales Rep = michael.bohnwagner@aperam.com<br>Prefered language = German<br>Q9 = No<br>q11a = 8<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3775283<br>Date = 2025-12-02<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Communication<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 10<br>Email = christoph.schmidt@wutra.de<br>Country = Germany<br>Sales Rep = roman.stein@aperam.com<br>Prefered language = German<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3775282<br>Date = 2025-12-02<br>Q1a = Logistics<br>Q1b = Claim settlement<br>Q1c = Commercial conditions<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Somewhat satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 7<br>Email = sven.decker@wiedemann-technik.de<br>Country = Germany<br>Prefered language = German<br>q4bisCommentaire = ca. 13% Terminabweichnungen, evtl. Speditionsbedingt<br>q7Commentaire = nutze ich bisher nicht<br>Q9 = No<br>q10Commentaire = Anarbeitungsmöglichkeiten  von 2000mm breiten Blechen sind nicht optimal, die technische Beratung mu<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3775275<br>Date = 2025-12-02<br>Q1a = Logistics<br>Q1b = Communication<br>Q1c = Products<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 6<br>Email = f.reichmann@fsm-stamping.de<br>Country = Germany<br>Prefered language = German<br>Q9 = No<br>q11a = 3<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3775273<br>Date = 2025-12-02<br>Q1a = Logistics<br>Q1b = Claim settlement<br>Q1c = Commercial conditions<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Very useful<br>Q4 = Very satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 7<br>Email = jaroslaw.niewerth@thyssenkrupp-materials.com<br>Country = Germany<br>Sales Rep = caroline.bresink@aperam.com<br>Prefered language = German<br>Q9 = Yes<br>q11a = 8<br>q11b = 4<br>q11c = 6<br>q11d = 6<br>q11other1 = 7<br>q11other2 = 0<br><hr>ID lead = 3775272<br>Date = 2025-12-02<br>Q1a = Commercial relationship<br>Q1b = Products<br>Q1c = Commercial conditions<br>Q2 = Somewhat satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Very important<br>Q10 = 8<br>q12Commentaire = Pour nous la communication est tres importante et souhaitons continuer avoir un bon echange soit avec nos interlocuteurs en Allemagne, soit au prtes de l´usine en Belgique <br>Email = anna.negri-ibs@butting.de<br>Country = Germany<br>Prefered language = French<br>q1Commentaire = Nous sommes une Société qui croit encore que les affaires se font avec des personnes avant que avec des societes <br>q2Commentaire = Il y a eu des reclamations importantes cette annee, pour cette raison seulement "assez satisfaite"<br>q8Commentaire = pas seulement pour nous, mais aussi pour nos clients <br>q9Commentaire = oui mais il faut quón considere les aspects logistiques <br>q11a = 8<br>q11b = 9<br>q11c = 9<br>q11d = 9<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3775265<br>Date = 2025-12-02<br>Q1a = Logistics<br>Q1b = Claim settlement<br>Q1c = Commercial conditions<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not important<br>Q10 = 3<br>q12Commentaire = Wichtigstes Kriterium ist der passgenaue Liefertag und der Preis.<br>Email = banmann@euro-stahl.de<br>Country = Germany<br>Sales Rep = nina.dove@aperam.com<br>Prefered language = German<br>Q9 = No<br>q11a = 7<br>q11b = 0<br>q11c = 9<br>q11d = 0<br>q11other1nom = BTH<br>q11other1 = 10<br>q11other2nom = Jupiter<br>q11other2 = 10<br><hr>ID lead = 3775260<br>Date = 2025-12-02<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Communication<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Very important<br>Q10 = 3<br>Email = info@oederaner-stanztechnik.de<br>Country = Germany<br>Prefered language = German<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3775253<br>Date = 2025-12-02<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Commercial relationship<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = I don't use digital solutions<br>Q4 = Satisfied<br>Q5 = Not very useful<br>Q6 = Attentive and professional<br>Q8 = Not important<br>Q10 = 8<br>Email = benny.dittrich@rudert-edelstahl.de<br>Country = Germany<br>Sales Rep = roman.stein@aperam.com<br>Prefered language = German<br>Q9 = Yes<br>q9Commentaire = Zu welchen Konditionen findet das statt?<br>q10Commentaire = Die Abwicklung und die Termintreue hat sich im Jahr 2024/2025 deutlich gebessert!<br>q11a = 3<br>q11b = 3<br>q11c = 3<br>q11d = 8<br>q11other1 = 8<br>q11other2 = 0<br><hr>ID lead = 3775252<br>Date = 2025-12-02<br>Q1a = Logistics<br>Q1b = Communication<br>Q1c = Products<br>Q2 = Very satisfied<br>Q3 = Satisfied<br>Q7 = I don't use digital solutions<br>Q4 = Unsatisfied<br>Q5 = Not very useful<br>Q6 = Attentive and professional<br>Q8 = Not important<br>Q10 = 6<br>Email = th@lochblech.de<br>Country = Germany<br>Sales Rep = marcus.wassenberg@aperam.com<br>Prefered language = German<br>q4bisCommentaire = Einhaltung der Mengentoleranz!<br>Q9 = Yes<br>q9Commentaire = Bei entsprechenden Preisvorteilen gerne<br>q10Commentaire = guter Preis, Lieferzeiten naja, Mengeneinhaltung katastrophal<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1nom = SynerSteel<br>q11other1 = 3<br>q11other2nom = Allva/ Jupiter<br>q11other2 = 6<br><hr>ID lead = 3775251<br>Date = 2025-12-02<br>Q1a = Logistics<br>Q1b = Claim settlement<br>Q1c = Commercial conditions<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Somewhat satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Very important<br>Q10 = 9<br>Email = rohde@hsb.eu<br>Country = Austria<br>Sales Rep = joerg.holm@aperam.com<br>Prefered language = German<br>q4bisCommentaire = Termine aus e-aperam werden nicht bestätigt.
Bestätigte Termine werden derzeit nicht immer eingehal<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3775249<br>Date = 2025-12-02<br>Q1a = Logistics<br>Q1b = Communication<br>Q1c = Products<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Somewhat satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 6<br>Email = remboldt@delwo-aluminium.de<br>Country = Germany<br>Prefered language = German<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3775241<br>Date = 2025-12-02<br>Q1a = Logistics<br>Q1b = Communication<br>Q1c = Products<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = I'd like to see more functionality<br>Q4 = Somewhat satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 7<br>Email = ek@tp.tillmann-gruppe.de<br>Country = Germany<br>Sales Rep = claudio.pitrella@aperam.com<br>Sales Channel = Mill<br>Prefered language = German<br>Q9 = No<br>q11a = 10<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3775240<br>Date = 2025-12-02<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Communication<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = Somewhat useful<br>Q4 = Very satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Very important<br>Q10 = 9<br>Email = simone.cremer@kirchhoff-automotive.com<br>Country = Germany<br>Sales Rep = marcus.wassenberg@aperam.com<br>Prefered language = German<br>Q9 = No<br>q11a = 4<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3775239<br>Date = 2025-12-02<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Communication<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = I don't use digital solutions<br>Q4 = Satisfied<br>Q5 = Not very useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not important<br>Q10 = 8<br>Email = einkauf@rietho.de<br>Country = Germany<br>Prefered language = German<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3775234<br>Date = 2025-12-02<br>Q1a = Logistics<br>Q1b = Commercial relationship<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = I don't use digital solutions<br>Q4 = Satisfied<br>Q5 = Not very useful<br>Q6 = Extremely attentive and professional<br>Q8 = Very important<br>Q10 = 8<br>q12Commentaire = Leider sind nur maximale Längen von 6 Meter lieferbar. 
80% unseres Bedarfes ist länger als 6 Meter
 Somit sind wir am Markt auf verschiedene Service Center angewiesen. <br>Email = roland.stadelmann@gea.com<br>Country = Germany<br>Sales Rep = roman.stein@aperam.com<br>Prefered language = German<br>q1Commentaire = Preis<br>Q9 = Yes<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 8<br>q11other2 = 0<br><hr>ID lead = 3775233<br>Date = 2025-12-02<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Communication<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = I don't use digital solutions<br>Q4 = Somewhat satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 7<br>Email = markus.brandl@broll-systemtechnik.de<br>Country = Germany<br>Sales Rep = joerg.holm@aperam.com<br>Prefered language = German<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3775232<br>Date = 2025-12-02<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Products<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = Somewhat useful<br>Q4 = Somewhat satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Very important<br>Q10 = 9<br>Email = manfred.dehne@glave.de<br>Country = Germany<br>Sales Rep = thomas.bruendel@aperam.com<br>Prefered language = German<br>q4bisCommentaire = aktuell viele Terminverschiebungen im Bereich Ferrit<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3775231<br>Date = 2025-12-02<br>Q1a = Logistics<br>Q1b = Communication<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = Very useful<br>Q4 = Very satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 9<br>Email = husemann@rfks.com<br>Country = Germany<br>Sales Rep = claudio.pitrella@aperam.com<br>Prefered language = German<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3775230<br>Date = 2025-12-02<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Technical support and development<br>Q2 = Very satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Very important<br>Q10 = 9<br>Email = u.jansen@edelstahl-jansen.de<br>Country = Germany<br>Sales Rep = tobias.behr@aperam.com<br>Prefered language = German<br>Q9 = No<br>q11a = 9<br>q11b = 9<br>q11c = 0<br>q11d = 9<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3775223<br>Date = 2025-12-02<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Communication<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = I don't use digital solutions<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 8<br>Email = i.weber@awt-eisleben.de<br>Country = Germany<br>Sales Rep = tugay.aker@aperam.com<br>Industry = Food, Beverage & Water<br>Prefered language = German<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br>q11Commentaire = keine Angabe<br><hr>ID lead = 3775222<br>Date = 2025-12-02<br>Q1a = Logistics<br>Q1b = Claim settlement<br>Q1c = Commercial conditions<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 8<br>Email = juergen.neubauer@seydelmann.com<br>Country = Germany<br>Sales Rep = tugay.aker@aperam.com<br>Prefered language = German<br>Q9 = Yes<br>q11a = 8<br>q11b = 7<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3775221<br>Date = 2025-12-02<br>Q1a = Logistics<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 8<br>Email = jweier@zoth.de<br>Country = Germany<br>Sales Rep = tobias.behr@aperam.com<br>Industry = General Industry<br>Prefered language = German<br>Q9 = Yes<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3775213<br>Date = 2025-12-02<br>Q1a = Logistics<br>Q1b = Claim settlement<br>Q2 = Very satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 9<br>Email = l.goebel@goebel-gruppe.eu<br>Country = Germany<br>Sales Rep = roman.stein@aperam.com<br>Prefered language = German<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 9<br>q11other2 = 0<br><hr>ID lead = 3775209<br>Date = 2025-12-02<br>Q1a = Logistics<br>Q1b = Products<br>Q1c = Technical support and development<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Unsatisfied<br>Q5 = Not very useful<br>Q6 = Somewhat attentive and professional<br>Q8 = Very important<br>Q10 = 4<br>Email = david.buedenbender@pws.gmbh<br>Country = Germany<br>Prefered language = German<br>q4bisCommentaire = Es gibt immer wieder Probleme das das Werk Mengen und unangekündigt verschiebt so dass Termine teilw<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3775207<br>Date = 2025-12-02<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Communication<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 8<br>Email = diana.winter@schrag-kantprofile.de<br>Country = Germany<br>Sales Rep = roman.stein@aperam.com<br>Prefered language = German<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3775204<br>Date = 2025-12-02<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 5<br>Email = stefan.schneider@kronenberg-eduard.de<br>Country = Germany<br>Prefered language = German<br>q1Commentaire = Termintreue
Transparente Preisgestaltung
Ansprechpartner mit Kompetenz<br>q2Commentaire = zufrieden<br>q3Commentaire = zufrieden<br>q4Commentaire = zufrieden<br>q5Commentaire = nützlich<br>q6Commentaire = zufrieden<br>q7Commentaire = einigermaßen nützlich<br>q8Commentaire = nocht nicht wichtig<br>q9Commentaire = nein<br>q10Commentaire = 8<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br>q11Commentaire = 8<br><br />
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<hr>ID lead = 3775202<br>Date = 2025-12-02<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Communication<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Very important<br>Q10 = 8<br>Email = bahar.ay@wmu.de<br>Country = Germany<br>Sales Rep = marcus.wassenberg@aperam.com<br>Prefered language = German<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3775200<br>Date = 2025-12-02<br>Q1a = Logistics<br>Q1b = Communication<br>Q1c = Technical support and development<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 8<br>Email = martin.funcke@dormakaba.com<br>Country = Germany<br>Sales Rep = claudio.pitrella@aperam.com<br>Sales Channel = SSC<br>Prefered language = German<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2nom = keine Beantwortung<br>q11other2 = 5<br><hr>ID lead = 3774455<br>Date = 2025-12-01<br>Q1a = Logistics<br>Q1b = Claim settlement<br>Q1c = Commercial conditions<br>Q2 = Satisfied<br>Q3 = Unsatisfied<br>Q7 = I don't use digital solutions<br>Q4 = Somewhat satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not important<br>Q10 = 7<br>Email = info@metall-tec.com<br>Country = Germany<br>Sales Rep = joerg.holm@aperam.com<br>Prefered language = German<br>q3Commentaire = Ihre Paletten sind unterirdisch schlecht. Die Querhölzer sind zu nidrieg, sollten mind. 90 mm hoch s<br>q4Commentaire = Dioe Lieferungen kommen über 2 bis 3 Wochen verteilt. Wenn ich drei Paletten mit verschidenem Blech <br>Q9 = Yes<br>q9Commentaire = Prinzipiell schon, kommt auf den Preis an. Stellen Sie Container für Schrott. Bitte um Kontaktaufnah<br>q11a = 5<br>q11b = 5<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2nom = Tad Inox<br>q11other2 = 8<br><hr>ID lead = 3774424<br>Date = 2025-12-01<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Communication<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Somewhat satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 6<br>Email = patrick.moosmann@kauth.de<br>Country = Germany<br>Sales Rep = marcus.wassenberg@aperam.com<br>Sales Channel = SSC<br>Prefered language = German<br>q4Commentaire = Termine nach AB´s einhalten, dann sind wir glücklich<br>Q9 = No<br>q11a = 6<br>q11b = 0<br>q11c = 0<br>q11d = 6<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3774423<br>Date = 2025-12-01<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Communication<br>Q2 = Very satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 10<br>Email = s.bankstahl@bever.de<br>Country = Germany<br>Sales Rep = marcus.wassenberg@aperam.com<br>Prefered language = German<br>Q9 = Yes<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3774346<br>Date = 2025-12-01<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Communication<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = Very useful<br>Q4 = Very satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 9<br>Email = j.haase@rempel-stanztechnik.com<br>Country = Germany<br>Sales Rep = claudio.pitrella@aperam.com<br>Prefered language = German<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3774323<br>Date = 2025-12-01<br>Q1a = Logistics<br>Q1b = Communication<br>Q1c = Products<br>Q2 = Very satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Very useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 9<br>Email = jianyang.li@sanha.com<br>Country = Germany<br>Sales Rep = claudio.pitrella@aperam.com<br>Prefered language = German<br>Q9 = Yes<br>q11a = 10<br>q11b = 8<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3774299<br>Date = 2025-12-01<br>Q1a = Logistics<br>Q1b = Claim settlement<br>Q1c = Products<br>Q2 = Very satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 9<br>Email = nicolepopielas@fontaine.de<br>Country = Germany<br>Sales Rep = marcus.wassenberg@aperam.com<br>Prefered language = German<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3774286<br>Date = 2025-12-01<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Communication<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = I don't use digital solutions<br>Q4 = Somewhat satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 7<br>Email = philipp.niebler@dehn.de<br>Country = Germany<br>Prefered language = German<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 5<br>q11Commentaire = Bleibt mein Geheimnis <br><hr>ID lead = 3774165<br>Date = 2025-12-01<br>Q1a = Logistics<br>Q1b = Products<br>Q1c = Technical support and development<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Very important<br>Q10 = 9<br>Email = heiko.schneider@carrier.com<br>Country = Germany<br>Sales Rep = elke.boeke@aperam.com<br>Prefered language = German<br>q3Commentaire = Diese Frage kann nur von unserem Serieneinkauf / Dispositioninnerhalb der einzelnen Produktionswerke<br>q4Commentaire = Diese Frage kann nur von unserem Serieneinkauf / Dispositioninnerhalb der einzelnen Produktionswerke<br>q6Commentaire = Aussage gilt nur auf meiner Positionsebene. Im Daily Business muss die Frage von unserem Serieneinka<br>Q9 = No<br>q11a = 9<br>q11b = 9<br>q11c = 0<br>q11d = 0<br>q11other1 = 9<br>q11other2 = 0<br><hr>ID lead = 3774155<br>Date = 2025-12-01<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Communication<br>Q2 = Satisfied<br>Q3 = Very satisfied<br>Q7 = Very useful<br>Q4 = Very satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Very important<br>Q10 = 9<br>Email = s.dilling@hmt-automotive.com<br>Country = Germany<br>Sales Rep = claudio.pitrella@aperam.com<br>Prefered language = German<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3774153<br>Date = 2025-12-01<br>Q1a = Logistics<br>Q1b = Claim settlement<br>Q1c = Technical support and development<br>Q2 = Somewhat satisfied<br>Q3 = Somewhat satisfied<br>Q7 = I don't use digital solutions<br>Q4 = Satisfied<br>Q5 = Not very useful<br>Q6 = Somewhat attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 7<br>Email = einkauf@rembe.de<br>Country = Germany<br>Prefered language = German<br>Q9 = Yes<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3774147<br>Date = 2025-12-01<br>Q1a = Logistics<br>Q1b = Communication<br>Q1c = Commercial relationship<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = I don't use digital solutions<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 8<br>Email = gudrun.hilfrich@edelstahlhandel-nowak.de<br>Country = Germany<br>Sales Rep = tobias.behr@aperam.com<br>Prefered language = German<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3774127<br>Date = 2025-12-01<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Commercial relationship<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 8<br>Email = eikephilipp@chromstahl.de<br>Country = Germany<br>Prefered language = German<br>Q9 = No<br>q11a = 8<br>q11b = 0<br>q11c = 8<br>q11d = 8<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3774125<br>Date = 2025-12-01<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Communication<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 9<br>Email = j.melcher@kesseboehmer.de<br>Country = Germany<br>Sales Rep = alexander.luettgens@aperam.com<br>Prefered language = German<br>Q9 = No<br>q11a = 9<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1nom = Norder Band<br>q11other1 = 9<br>q11other2nom = Vogel Bauer<br>q11other2 = 9<br><hr>ID lead = 3774114<br>Date = 2025-12-01<br>Q1a = Logistics<br>Q1b = Claim settlement<br>Q1c = Commercial conditions<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = I don't use digital solutions<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 8<br>Email = tke@jasper-behaelterbau.de<br>Country = Germany<br>Sales Rep = michael.bohnwagner@aperam.com<br>Prefered language = German<br>Q9 = No<br>q11a = 8<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 7<br>q11other2 = 0<br><hr>ID lead = 3774105<br>Date = 2025-12-01<br>Q1a = Commercial conditions<br>Q1b = Communication<br>Q1c = Commercial relationship<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 8<br>Email = jakob.gryka@butting-schwedt.de<br>Country = Germany<br>Prefered language = German<br>Q9 = Yes<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3774085<br>Date = 2025-12-01<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Communication<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Somewhat satisfied<br>Q5 = Not very useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 7<br>q12Commentaire = Liefertermine besser einhalten!<br>Email = schipplock@slawinski.de<br>Country = Germany<br>Sales Rep = tobias.behr@aperam.com<br>Prefered language = German<br>q4bisCommentaire = Leider immer wieder Verspätungen<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3774078<br>Date = 2025-12-01<br>Q1a = Logistics<br>Q1b = Products<br>Q1c = Technical support and development<br>Q2 = Very satisfied<br>Q3 = Satisfied<br>Q7 = I don't use digital solutions<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 9<br>Email = klaus.enzminger@autz-herrmann.de<br>Country = Germany<br>Sales Rep = rene.wiedelmann@aperam.com<br>Prefered language = German<br>Q9 = No<br>q11a = 8<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3774066<br>Date = 2025-12-01<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Products<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = I don't use digital solutions<br>Q4 = Very satisfied<br>Q5 = Not very useful<br>Q6 = Attentive and professional<br>Q8 = Not important<br>Q10 = 8<br>Email = info@harmer-metallverarbeitung.de<br>Country = Germany<br>Sales Rep = tobias.behr@aperam.com<br>Prefered language = German<br>Q9 = No<br>q11a = 6<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3774062<br>Date = 2025-12-01<br>Q1a = Logistics<br>Q1b = Communication<br>Q1c = Products<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Somewhat satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not important<br>Q10 = 8<br>Email = steffen.jachs@allva-edelstahl.com<br>Country = Germany<br>Sales Rep = daniel.schmidt@aperam.com<br>Prefered language = German<br>Q9 = No<br>q11a = 4<br>q11b = 0<br>q11c = 4<br>q11d = 9<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3774060<br>Date = 2025-12-01<br>Q1a = Logistics<br>Q1b = Communication<br>Q1c = Commercial relationship<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Somewhat satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 8<br>q12Commentaire = Auf eine weitere erfolgreiche Zusammenarbeit ! <br>Email = a.korukcu@kaas-edelstaehle.de<br>Country = Germany<br>Sales Rep = alexander.luettgens@aperam.com<br>Prefered language = German<br>q4bisCommentaire = Sie können die Termine wie bestätigt einhalten<br>Q9 = Yes<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3774050<br>Date = 2025-12-01<br>Q1a = Logistics<br>Q1b = Communication<br>Q1c = Products<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Unsatisfied<br>Q5 = Useful<br>Q6 = Somewhat attentive and professional<br>Q8 = Not important<br>Q10 = 6<br>Email = malte.drees@graepel.de<br>Country = Germany<br>Sales Rep = tobias.behr@aperam.com<br>Prefered language = German<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1nom = Norder<br>q11other1 = 8<br>q11other2 = 0<br><hr>ID lead = 3774039<br>Date = 2025-12-01<br>Q1a = Logistics<br>Q1b = Communication<br>Q1c = Products<br>Q2 = Very satisfied<br>Q3 = Satisfied<br>Q7 = Very useful<br>Q4 = Very satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Very important<br>Q10 = 9<br>Email = k.hauck@dannenmann-gmbh.de<br>Country = Germany<br>Sales Rep = tugay.aker@aperam.com<br>Prefered language = German<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3774034<br>Date = 2025-12-01<br>Q1a = Logistics<br>Q1b = Communication<br>Q1c = Products<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = I don't use digital solutions<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 2<br>Email = r.rosenberger@lbf-technik.de<br>Country = Germany<br>Sales Rep = rene.wiedelmann@aperam.com<br>Prefered language = German<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3774031<br>Date = 2025-12-01<br>Q1a = Communication<br>Q1b = Products<br>Q1c = Commercial relationship<br>Q2 = Satisfied<br>Q3 = Very satisfied<br>Q7 = Somewhat useful<br>Q4 = Unsatisfied<br>Q5 = Not very useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not important<br>Q10 = 7<br>q12Commentaire = Ich bin sehr enttäuscht darüber, dass es dieses Jahr keine Bonusvereinbarung gab und auch für das nächste Jahr uns noch keine vorliegt.<br>Email = lk@nironit.de<br>Country = Germany<br>Prefered language = German<br>q4bisCommentaire = Details liegen Ihnen vor.<br>Q9 = Yes<br>q9Commentaire = Warten seit ca. 1 Jahr auf einen Vorschlag <br>q11a = 9<br>q11b = 8<br>q11c = 7<br>q11d = 5<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3774016<br>Date = 2025-12-01<br>Q1a = Logistics<br>Q1b = Communication<br>Q1c = Products<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 8<br>Email = t.schild@stehling.org<br>Country = Germany<br>Sales Rep = alexander.luettgens@aperam.com<br>Prefered language = German<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 8<br><hr>ID lead = 3774009<br>Date = 2025-12-01<br>Q1a = Logistics<br>Q1b = Communication<br>Q1c = Products<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Very satisfied<br>Q5 = Not very useful<br>Q6 = Attentive and professional<br>Q8 = Not important<br>Q10 = 9<br>Email = t.schmidberger@maschinen-schmidberger.de<br>Country = Germany<br>Sales Rep = tugay.aker@aperam.com<br>Prefered language = German<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3774006<br>Date = 2025-12-01<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Products<br>Q2 = Satisfied<br>Q3 = Very satisfied<br>Q7 = Somewhat useful<br>Q4 = Somewhat satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 7<br>Email = jost@funke.de<br>Country = Germany<br>Prefered language = German<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3774005<br>Date = 2025-12-01<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Commercial relationship<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 9<br>Email = armin.hilliges@koenig-co.de<br>Country = Germany<br>Sales Rep = tobias.behr@aperam.com<br>Prefered language = German<br>q2Commentaire = Es gab mal vereinzelte Thematiken bzgl. der Oberfläche.<br>q6Commentaire = Herr Tobias Behr und Frau Andrea Mekelburg machen das wirklich gut, man fühlt sich gut angenommen al<br>q7Commentaire = Nutzen wir nicht.<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3774001<br>Date = 2025-12-01<br>Q1a = Logistics<br>Q1b = Communication<br>Q1c = Products<br>Q2 = Very satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 9<br>Email = dennis.kenning@wenker.de<br>Country = Germany<br>Sales Rep = tugay.aker@aperam.com<br>Prefered language = German<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3773992<br>Date = 2025-12-01<br>Q1a = Logistics<br>Q1b = Products<br>Q1c = Technical support and development<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Very useful<br>Q6 = Attentive and professional<br>Q8 = Very important<br>Q10 = 8<br>Email = d.tank@springtec-group.com<br>Country = Germany<br>Sales Rep = alexander.luettgens@aperam.com<br>Prefered language = German<br>Q9 = Yes<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 8<br>q11other2 = 0<br><hr>ID lead = 3773989<br>Date = 2025-12-01<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Communication<br>Q2 = Very satisfied<br>Q3 = Satisfied<br>Q7 = Very useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 8<br>q12Commentaire = Das Angebot in 1.4462 darf gerne noch vielfältiger ausfallen. Angebotspreise unter den Vertrieblern variieren teilweise leider stark.<br>Email = kevin.sander@szmh-group.com<br>Country = Germany<br>Sales Rep = tobias.behr@aperam.com<br>Prefered language = German<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3773987<br>Date = 2025-12-01<br>Q1a = Logistics<br>Q1b = Claim settlement<br>Q1c = Products<br>Q2 = Satisfied<br>Q3 = Very satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Not very useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 8<br>Email = jacqueline.drecker@wet-kg.de<br>Country = Germany<br>Prefered language = German<br>q1Commentaire = sowie techn. Kompetenz<br>q2Commentaire = früher sehr zufrieden, die Qualität hat nach gelassen<br>q3Commentaire = zwischen sehr zufrieden und zufrieden, öfters ist die oberste Tafel des Paketes nicht i.o., Druckste<br>q4Commentaire = früher besser, bei einigen Materialien aus unserem Kontrakt waren nicht immer verfügbar <br>q5Commentaire = wird von uns selten genutzt<br>q6Commentaire = sehr kompetent und lösungsorientiert<br>Q9 = Yes<br>q10Commentaire = in den letzten Jahren war  die Qualtität und Verfügbarkeit besser<br>q11a = 8<br>q11b = 7<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2nom = Holzrichter<br>q11other2 = 8<br><hr>ID lead = 3773985<br>Date = 2025-12-01<br>Q1a = Logistics<br>Q1b = Products<br>Q2 = Very satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 9<br>Email = marina.jung@weisstaler.de<br>Country = Germany<br>Sales Rep = tobias.behr@aperam.com<br>Prefered language = German<br>Q9 = No<br>q11a = 5<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3773982<br>Date = 2025-12-01<br>Q1a = Commercial conditions<br>Q1b = Communication<br>Q1c = Products<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = I don't use digital solutions<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 8<br>Email = andre.verforth@chartindustries.com<br>Country = Germany<br>Sales Rep = tobias.behr@aperam.com<br>Prefered language = German<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3773981<br>Date = 2025-12-01<br>Q1a = Logistics<br>Q1b = Claim settlement<br>Q1c = Commercial relationship<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = I don't use digital solutions<br>Q4 = Satisfied<br>Q5 = Not very useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 9<br>Email = w.ullmann@ullco.de<br>Country = Germany<br>Sales Rep = rene.wiedelmann@aperam.com<br>Prefered language = German<br>Q9 = No<br>q11a = 9<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3773542<br>Date = 2025-11-30<br>Q1a = Logistics<br>Q1b = Communication<br>Q1c = Technical support and development<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = Somewhat useful<br>Q4 = Very satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 10<br>Email = k.uitz@simaka.de<br>Country = Germany<br>Sales Rep = tobias.behr@aperam.com<br>Prefered language = German<br>Q9 = Yes<br>q11a = 8<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3771686<br>Date = 2025-11-28<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Products<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = I don't use digital solutions<br>Q4 = Very satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Very important<br>Q10 = 8<br>Email = dirk.schillings@pohlnet.com<br>Country = Germany<br>Sales Rep = tobias.behr@aperam.com<br>Prefered language = German<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3771657<br>Date = 2025-11-28<br>Q1a = Logistics<br>Q1b = Claim settlement<br>Q1c = Products<br>Q2 = Satisfied<br>Q3 = Very satisfied<br>Q7 = I'd like to see more functionality<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not important<br>Q10 = 8<br>Email = a.hollstein@lob-gmbh.de<br>Country = Germany<br>Sales Rep = tobias.behr@aperam.com<br>Prefered language = German<br>Q9 = Yes<br>q11a = 5<br>q11b = 7<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3771280<br>Date = 2025-11-28<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Products<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = I don't use digital solutions<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Very important<br>Q10 = 8<br>Email = roman.hess@oetiker.com<br>Country = Germany<br>Sales Rep = alexander.luettgens@aperam.com<br>Prefered language = German<br>q4bisCommentaire = 100% Termintreue<br>Q9 = Yes<br>q11a = 7<br>q11b = 9<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3771245<br>Date = 2025-11-28<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Communication<br>Q2 = Very satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 8<br>Email = w.schmidt@bvs-gruppe.de<br>Country = Germany<br>Sales Rep = rene.wiedelmann@aperam.com<br>Prefered language = German<br>Q9 = No<br>q11a = 8<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2nom = ThyssenKruppSchulte<br>q11other2 = 7<br><hr>ID lead = 3771179<br>Date = 2025-11-28<br>Q1a = Logistics<br>Q1b = Claim settlement<br>Q1c = Commercial conditions<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 9<br>Email = s-schmidt@gdh-gmbh.de<br>Country = Germany<br>Prefered language = German<br>q9Commentaire = Sollte kommuniziert werden<br>q11a = 9<br>q11b = 9<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3771106<br>Date = 2025-11-28<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Commercial relationship<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = I don't use digital solutions<br>Q4 = Unsatisfied<br>Q5 = Not useful<br>Q6 = Somewhat attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 4<br>q12Commentaire = angegebene Lieferzeiten einhalten wäre schön, da wir auf die rechtzeitigen Lieferungen angewiesen sind<br>Email = einkauf@s-cs.com<br>Country = Germany<br>Sales Rep = rene.wiedelmann@aperam.com<br>Prefered language = German<br>q4bisCommentaire = teilweise gibt es Lieferverzögerungen von 2-3 Wochen manchmal auch länger.
<br>q5Commentaire = für uns uninteressant<br>Q9 = Yes<br>q11a = 8<br>q11b = 0<br>q11c = 0<br>q11d = 7<br>q11other1 = 0<br>q11other2nom = Angabe nicht gewünscht<br>q11other2 = 9<br><hr>ID lead = 3771100<br>Date = 2025-11-28<br>Q1a = Logistics<br>Q1b = Claim settlement<br>Q1c = Commercial conditions<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 5<br>Email = markus.franz@gede-debus.de<br>Country = Germany<br>Sales Rep = rene.wiedelmann@aperam.com<br>Prefered language = German<br>Q9 = No<br>q11a = 5<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 5<br>q11other2 = 0<br><hr>ID lead = 3771096<br>Date = 2025-11-28<br>Q1a = Logistics<br>Q1b = Communication<br>Q1c = Products<br>Q2 = Very satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Somewhat satisfied<br>Q5 = Not very useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 8<br>Email = franziska.krause@kraemer-industriebehaelter.de<br>Country = Germany<br>Sales Rep = tugay.aker@aperam.com<br>Prefered language = German<br>q4bisCommentaire = kommt öfters zu Terminverzögerungen<br>q5Commentaire = Nutzen wir weniger<br>Q9 = No<br>q11a = 7<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3771087<br>Date = 2025-11-28<br>Q1a = Commercial conditions<br>Q1b = Communication<br>Q1c = Products<br>Q2 = Satisfied<br>Q3 = Somewhat satisfied<br>Q7 = I don't use digital solutions<br>Q4 = Satisfied<br>Q5 = Not useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 6<br>Email = eveline.wolf@agthorwarth.de<br>Country = Germany<br>Sales Rep = alexander.luettgens@aperam.com<br>Prefered language = German<br>q3Commentaire = Bänderung / Versatz<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 5<br>q11other2 = 0<br><hr>ID lead = 3771083<br>Date = 2025-11-28<br>Q1a = Logistics<br>Q1b = Communication<br>Q1c = Products<br>Q2 = Somewhat satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Somewhat satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Very important<br>Q10 = 7<br>Email = m.widdel@sorst.de<br>Country = Germany<br>Sales Rep = alexander.luettgens@aperam.com<br>Prefered language = German<br>q2Commentaire = Wir haben eine laufende Reklamation.<br>q4bisCommentaire = Bei Verspätungen kommt die Information zu spät.<br>Q9 = No<br>q11a = 8<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 9<br>q11other2 = 0<br><hr>ID lead = 3771073<br>Date = 2025-11-28<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Communication<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Very important<br>Q10 = 9<br>Email = cem.sayir@fsb.de<br>Country = Germany<br>Sales Rep = alexander.luettgens@aperam.com<br>Prefered language = German<br>Q9 = Yes<br>q11a = 8<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 8<br>q11other2 = 0<br><hr>ID lead = 3771072<br>Date = 2025-11-28<br>Q1a = Logistics<br>Q1b = Claim settlement<br>Q1c = Commercial relationship<br>Q2 = Satisfied<br>Q3 = Very satisfied<br>Q7 = I don't use digital solutions<br>Q4 = Very satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Very important<br>Q10 = 10<br>Email = s.perkuhn@rsg-solingen.de<br>Country = Germany<br>Sales Rep = alexander.luettgens@aperam.com<br>Sales Channel = SSC<br>Prefered language = German<br>Q9 = No<br>q11a = 10<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3771066<br>Date = 2025-11-28<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Products<br>Q2 = Very satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 9<br>Email = torsten.ernst@lorowerk.de<br>Country = Germany<br>Sales Rep = alexander.luettgens@aperam.com<br>Prefered language = German<br>Q9 = No<br>q11a = 7<br>q11b = 5<br>q11c = 5<br>q11d = 7<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3771062<br>Date = 2025-11-28<br>Q1a = Commercial relationship<br>Q1b = Technical support and development<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = I don't use digital solutions<br>Q4 = Very satisfied<br>Q5 = Not very useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not important<br>Q10 = 9<br>Email = manfred.zeitler@spanner.de<br>Country = Germany<br>Sales Rep = guenther.wimmer@aperam.com<br>Prefered language = German<br>Q9 = No<br>q11a = 5<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3771053<br>Date = 2025-11-28<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Communication<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Very useful<br>Q4 = Satisfied<br>Q5 = Very useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 8<br>Email = s.hueter@spaeter-hannover.de<br>Country = Germany<br>Sales Rep = karin.welch@aperam.com<br>Sales Channel = SSC<br>Prefered language = German<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3771042<br>Date = 2025-11-28<br>Q1a = Logistics<br>Q1b = Claim settlement<br>Q1c = Communication<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Very useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 7<br>Email = hoffmann@sem-online.de<br>Country = Germany<br>Sales Rep = elke.boeke@aperam.com<br>Prefered language = German<br>Q9 = No<br>q11a = 7<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3771038<br>Date = 2025-11-28<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = I'd like to see more functionality<br>Q4 = Very satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 7<br>Email = stefan.drechsel@andritz.com<br>Country = Germany<br>Sales Rep = joerg.holm@aperam.com<br>Prefered language = German<br>Q9 = Yes<br>q9Commentaire = Gerne, wenn wir dadurch bessere Konditionen bekommen.<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><br />
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<hr>ID lead = 3771036<br>Date = 2025-11-28<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Technical support and development<br>Q2 = Satisfied<br>Q3 = Somewhat satisfied<br>Q7 = Very useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Good<br>Q10 = 7<br>Email = ielyzaveta.kaliberda@hw-inox.de<br>Country = Germany<br>Prefered language = English<br>Q9 = No<br>q11a = 4<br>q11b = 5<br>q11c = 0<br>q11d = 8<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3771031<br>Date = 2025-11-28<br>Q1a = Logistics<br>Q1b = Claim settlement<br>Q1c = Commercial conditions<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Very useful<br>Q4 = Somewhat satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 7<br>Email = werner.kemnitzer@carrier.com<br>Country = Germany<br>Sales Rep = elke.boeke@aperam.com<br>Prefered language = German<br>q4bisCommentaire = vorgegebene Liefertermine werden teilweise nicht eingehalten<br>Q9 = No<br>q11a = 7<br>q11b = 7<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3770342<br>Date = 2025-11-27<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Products<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 8<br>Email = cabh@vi-ccs.com<br>Country = Germany<br>Sales Rep = elke.boeke@aperam.com<br>Prefered language = German<br>Q9 = Yes<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3770312<br>Date = 2025-11-27<br>Q1a = Logistics<br>Q1b = Communication<br>Q1c = Commercial relationship<br>Q2 = Very satisfied<br>Q3 = Satisfied<br>Q7 = Very useful<br>Q4 = Satisfied<br>Q5 = Very useful<br>Q6 = Extremely attentive and professional<br>Q8 = Very important<br>Q10 = 9<br>Email = christian.fiedler@jeremias.de<br>Country = Germany<br>Sales Rep = elke.boeke@aperam.com<br>Prefered language = German<br>Q9 = Yes<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3770193<br>Date = 2025-11-27<br>Q1a = Commercial conditions<br>Q1b = Products<br>Q1c = Commercial relationship<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 2<br>q12Commentaire = wir sind mit Aperam und den zuständigen Ansprechpartner sehr zufrieden<br>Email = peter.riek@gabo-stahl.de<br>Country = Germany<br>Sales Rep = daniel.schmidt@aperam.com<br>Sales Channel = SSC<br>Prefered language = German<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br>q11Commentaire = hier gibt es keine Info<br><hr>ID lead = 3770062<br>Date = 2025-11-27<br>Q1a = Logistics<br>Q1b = Claim settlement<br>Q1c = Commercial conditions<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 10<br>q12Commentaire = Ich bin mit aperam vollumfänglich zufrieden, es gibt keine Kritikpunkte.<br>Email = schroeter@behaeltertec.de<br>Country = Germany<br>Sales Rep = roman.stein@aperam.com<br>Prefered language = German<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3770057<br>Date = 2025-11-27<br>Q1a = Logistics<br>Q1b = Claim settlement<br>Q1c = Products<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Very satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 7<br>Email = goess@stahlbau-dietrich.de<br>Country = Germany<br>Prefered language = German<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3770036<br>Date = 2025-11-27<br>Q1a = Commercial conditions<br>Q1b = Products<br>Q1c = Commercial relationship<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = Very useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 7<br>Email = rxcantzler@kreuer.de<br>Country = Germany<br>Sales Rep = miriam.jaschinski@aperam.com<br>Prefered language = German<br>q1Commentaire = Preise<br>q9Commentaire = nicht zutreffend<br>q11a = 7<br>q11b = 7<br>q11c = 5<br>q11d = 6<br>q11other1 = 8<br>q11other2 = 0<br><hr>ID lead = 3770033<br>Date = 2025-11-27<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Communication<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = Very useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Very important<br>Q10 = 10<br>Email = attila.hodos@krones.hu<br>Country = Hungary<br>Sales Rep = joerg.holm@aperam.com<br>Prefered language = German<br>Q9 = Yes<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3770030<br>Date = 2025-11-27<br>Q1a = Logistics<br>Q1b = Claim settlement<br>Q1c = Commercial conditions<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = Somewhat useful<br>Q4 = Very satisfied<br>Q5 = Very useful<br>Q6 = Extremely attentive and professional<br>Q8 = Very important<br>Q10 = 10<br>Email = s.boese@robert-schulz.de<br>Country = Germany<br>Sales Rep = joerg.holm@aperam.com<br>Prefered language = German<br>q7Commentaire = Wir klären alles telefonisch mit H. Holm.<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br>q11Commentaire = Hersteller direkt nur Aperam.<br><hr>ID lead = 3770028<br>Date = 2025-11-27<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Products<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = Somewhat useful<br>Q4 = Somewhat satisfied<br>Q5 = Not useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 9<br>q12Commentaire = Vielen Dank Herrn Holm und Frau Thurau für die professionelle Arbeit!<br>Email = oksana.habik@stela.de<br>Country = Germany<br>Prefered language = German<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 9<br><hr>ID lead = 3770021<br>Date = 2025-11-27<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Communication<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Somewhat satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 7<br>Email = sebastian.dessauer@arcelormittal.com<br>Country = Germany<br>Sales Rep = daniel.schmidt@aperam.com<br>Prefered language = German<br>Q9 = No<br>q11a = 0<br>q11b = 4<br>q11c = 0<br>q11d = 5<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3770018<br>Date = 2025-11-27<br>Q1a = Communication<br>Q1b = Products<br>Q1c = Commercial relationship<br>Q2 = Very satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Very satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 8<br>q12Commentaire = noch mehr individuelle Gespräche mit Infos zur Marktlage und zukünftigen Möglichkeiten...<br>Email = sevkettokguer@tokguer.de<br>Country = Germany<br>Sales Rep = daniel.schmidt@aperam.com<br>Prefered language = German<br>Q9 = No<br>q11a = 2<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3770016<br>Date = 2025-11-27<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Products<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = I don't use digital solutions<br>Q4 = Somewhat satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Very important<br>Q10 = 9<br>Email = t.gomm@vonaschenbach.de<br>Country = Germany<br>Sales Rep = nina.dove@aperam.com<br>Prefered language = German<br>q4bisCommentaire = Einhaltung der Liefertermine passt nicht immer. Verbesserungsvorschlag: Bei Nichteinhaltung des LT-><br>Q9 = Yes<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3770013<br>Date = 2025-11-27<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Commercial relationship<br>Q2 = Unsatisfied<br>Q3 = Satisfied<br>Q7 = Very useful<br>Q4 = Somewhat satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 3<br>Email = klepin.victor@holzrichter-stahl.de<br>Country = Germany<br>Sales Rep = nina.dove@aperam.com<br>Prefered language = German<br>Q9 = No<br>q11a = 9<br>q11b = 6<br>q11c = 5<br>q11d = 8<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3770007<br>Date = 2025-11-27<br>Q1a = Commercial conditions<br>Q1b = Products<br>Q1c = Technical support and development<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Very useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Very important<br>Q10 = 7<br>q12Commentaire = Zielsetzung 2026:  Weiter im guten, persönlichen Kontakt miteinander stehen. Dies sowohl mit Aperam "Haan" als auch mit Aperam "Lux".<br>Email = steffen.eichler@hacklaenderkassel.de<br>Country = Germany<br>Sales Rep = nina.dove@aperam.com<br>Prefered language = German<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3770002<br>Date = 2025-11-27<br>Q1a = Logistics<br>Q1b = Products<br>Q1c = Commercial relationship<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = Very useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 9<br>Email = h.dieterich@bergsiek.de<br>Country = Germany<br>Sales Rep = rene.wiedelmann@aperam.com<br>Prefered language = German<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3770001<br>Date = 2025-11-27<br>Q1a = Logistics<br>Q1b = Claim settlement<br>Q1c = Commercial conditions<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Somewhat satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Very important<br>Q10 = 8<br>Email = f.reiter@pazikarben.de<br>Country = Germany<br>Sales Rep = nina.dove@aperam.com<br>Prefered language = German<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3769997<br>Date = 2025-11-27<br>Q1a = Communication<br>Q1b = Products<br>Q1c = Commercial relationship<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = Very useful<br>Q4 = Very satisfied<br>Q5 = Very useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 10<br>Email = einkauf@sellmaier.com<br>Country = Germany<br>Prefered language = German<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3769146<br>Date = 2025-11-26<br>Q1a = Logistics<br>Q1b = Claim settlement<br>Q1c = Communication<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Somewhat satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 9<br>Email = bensch@gm-gera.de<br>Country = Germany<br>Sales Rep = roman.stein@aperam.com<br>Prefered language = German<br>q4Commentaire = Ankündigung der Lieferung muss erfolgen<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3769027<br>Date = 2025-11-26<br>Q1a = Commercial conditions<br>Q1b = Products<br>Q1c = Commercial relationship<br>Q2 = Satisfied<br>Q3 = Very satisfied<br>Q7 = I don't use digital solutions<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 8<br>Email = frank.beyer@haraldpihl.de<br>Country = Germany<br>Prefered language = German<br>Q9 = No<br>q11a = 5<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3769022<br>Date = 2025-11-26<br>Q1a = Commercial conditions<br>Q1b = Communication<br>Q2 = Very satisfied<br>Q3 = Somewhat satisfied<br>Q7 = Somewhat useful<br>Q4 = Somewhat satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 8<br>Email = dennis.jentsch@weidmueller.com<br>Country = Germany<br>Industry = General Industry<br>Prefered language = German<br>q4Commentaire = Bereich Edelstahlbleche sehr zufrieden, Bereich Präzisionsband eher unzufrieden<br>q4bisCommentaire = Abstimmung läuft bereits mit unseren Ansprechpartnern in Ihrem Haus <br>Q9 = Yes<br>q9Commentaire = Hierzu gab es bereits detaillierte Abstimmungen zwischen unseren Häusern. Im Endeffekt sind wir leid<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3769012<br>Date = 2025-11-26<br>Q1a = Logistics<br>Q1b = Claim settlement<br>Q1c = Commercial conditions<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Very important<br>Q10 = 8<br>Email = bianca.hoechst@glattistgutgmbh.de<br>Country = Germany<br>Sales Rep = joerg.holm@aperam.com<br>Prefered language = German<br>Q9 = No<br>q11a = 8<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3768973<br>Date = 2025-11-26<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Communication<br>Q2 = Very satisfied<br>Q3 = Satisfied<br>Q7 = I don't use digital solutions<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 8<br>Email = mwolfram@zuern.com<br>Country = Germany<br>Sales Rep = joerg.holm@aperam.com<br>Prefered language = German<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3768327<br>Date = 2025-11-25<br>Q1a = Logistics<br>Q1b = Claim settlement<br>Q1c = Communication<br>Q2 = Somewhat satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 7<br>Email = dietmar.gaelle@ehg-stahl.com<br>Country = Germany<br>Sales Rep = miriam.jaschinski@aperam.com<br>Sales Channel = SSC<br>Prefered language = German<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3768093<br>Date = 2025-11-25<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Communication<br>Q2 = Very satisfied<br>Q3 = Satisfied<br>Q7 = Very useful<br>Q4 = Somewhat satisfied<br>Q5 = Useful<br>Q6 = Somewhat attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 4<br>Email = o.gutgesell@martin-metall.de<br>Country = Germany<br>Sales Rep = elke.boeke@aperam.com<br>Prefered language = German<br>q4bisCommentaire = mangelnde Kommunikation, späte bzw. keine Beantwortung von Lieferterminanfragen, Lieferverzögerungen<br>q6Commentaire = s. Punkt 4<br>Q9 = Yes<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1nom = thyssenkrupp<br>q11other1 = 9<br>q11other2 = 0<br><hr>ID lead = 3767999<br>Date = 2025-11-25<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Technical support and development<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = Somewhat useful<br>Q4 = Very satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 9<br>Email = m.kliem@hartung-gmbh.com<br>Country = Germany<br>Sales Rep = roman.stein@aperam.com<br>Prefered language = German<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3767993<br>Date = 2025-11-25<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Commercial relationship<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = I don't use digital solutions<br>Q4 = Very satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 8<br>Email = oliver.schmidt@schmidt-laser-technik.de<br>Country = Germany<br>Sales Rep = roman.stein@aperam.com<br>Prefered language = German<br>Q9 = Yes<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3767967<br>Date = 2025-11-25<br>Q1a = Logistics<br>Q1b = Communication<br>Q1c = Products<br>Q2 = Satisfied<br>Q3 = Very satisfied<br>Q7 = Somewhat useful<br>Q4 = Somewhat satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 7<br>Email = a.rempler@kluglaser.de<br>Country = Germany<br>Sales Rep = tugay.aker@aperam.com<br>Industry = First transformation<br>Prefered language = German<br>q4bisCommentaire = Einhaltung der bestätigten Termine klappt nicht immer.<br>q6Commentaire = Herr Tugay Aker bemüht sich sehr, Kompliment!<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3767959<br>Date = 2025-11-25<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Products<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Very important<br>Q10 = 8<br>Email = jens.kulke@eloma.com<br>Country = Germany<br>Sales Rep = guenther.wimmer@aperam.com<br>Prefered language = German<br>Q9 = Yes<br>q11a = 5<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3767918<br>Date = 2025-11-25<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Products<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = I don't use digital solutions<br>Q4 = Unsatisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Very important<br>Q10 = 7<br>Email = simon.zitzler@gmx.de<br>Country = Germany<br>Prefered language = German<br>q4bisCommentaire = Bestätigte Liefertermine werden oftmals nicht eingehalten und nach hinten geschoben.<br>Q9 = No<br>q11a = 9<br>q11b = 7<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3767895<br>Date = 2025-11-25<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Products<br>Q2 = Very satisfied<br>Q3 = Satisfied<br>Q7 = I don't use digital solutions<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 9<br>Email = b.reimann@modersohn.de<br>Country = Germany<br>Sales Rep = rene.wiedelmann@aperam.com<br>Prefered language = German<br>Q9 = No<br>q11a = 9<br>q11b = 8<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3767894<br>Date = 2025-11-25<br>Q1a = Logistics<br>Q1b = Claim settlement<br>Q1c = Commercial conditions<br>Q2 = Satisfied<br>Q3 = Very satisfied<br>Q7 = I don't use digital solutions<br>Q4 = Somewhat satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 8<br>Email = kmoencher@metall-kontor.de<br>Country = Germany<br>Sales Rep = miriam.jaschinski@aperam.com<br>Sales Channel = SSC<br>Prefered language = German<br>q1Commentaire = Kommunikation, Produktumfang, Geschäftsbeziehung<br>q2Commentaire = Die Stempel sind sehr groß und schwer zu beseitigen. (Generell bestellen wir aber meist ohne Stempel<br>q4Commentaire = Die Ware kommt oftmals erst zwei Wochen nach dem vereinbarten und bestätigten LT.<br>q4bisCommentaire = Bitte schon auf den ABs einen genaueren LT angeben oder bei Verzug informieren.<br>q6Commentaire = Man bewegt sich auf Augenhöhe und im Ernstfall habe ich das Gefühl, dass man alles versucht uns zu h<br>q7Commentaire = Jedenfalls sehr selten.<br>Q9 = No<br>q11a = 1<br>q11b = 1<br>q11c = 1<br>q11d = 8<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3767868<br>Date = 2025-11-25<br>Q1a = Logistics<br>Q1b = Communication<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = I'd like to see more functionality<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not important<br>Q10 = 8<br>q12Commentaire = Webshop ist verbesserungswürdig (Benchmark mit Mitbewerbern)<br>Email = m.pukat@maurer-atmos.de<br>Country = Germany<br>Sales Rep = rene.wiedelmann@aperam.com<br>Prefered language = German<br>Q9 = No<br>q11a = 8<br>q11b = 8<br>q11c = 0<br>q11d = 0<br>q11other1 = 8<br>q11other2 = 0<br><hr>ID lead = 3767865<br>Date = 2025-11-25<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Products<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Very important<br>Q10 = 8<br>q12Commentaire = Danke an Frau Thurau und Herrn Holm für die gute Zusammenarbeit.<br>Email = m.arnold@ash-edelstahl.de<br>Country = Germany<br>Sales Rep = peter.hoenig@aperam.com<br>Sales Channel = SSC<br>Prefered language = German<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 8<br>q11other2 = 0<br><hr>ID lead = 3767842<br>Date = 2025-11-25<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Products<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 9<br>Email = sabine.ziefuss@wilhelm-becker.de<br>Country = Germany<br>Sales Rep = alexander.luettgens@aperam.com<br>Prefered language = German<br>Q9 = Yes<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3767840<br>Date = 2025-11-25<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Communication<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = Very useful<br>Q4 = Very satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 9<br>Email = u.kahler@linster.de<br>Country = Germany<br>Sales Rep = daniel.schmidt@aperam.com<br>Prefered language = German<br>Q9 = No<br>q11a = 5<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3767838<br>Date = 2025-11-25<br>Q1a = Logistics<br>Q1b = Communication<br>Q1c = Commercial relationship<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Very useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 9<br>Email = sothen@hek-inox.de<br>Country = Germany<br>Sales Rep = daniel.schmidt@aperam.com<br>Industry = Distribution<br>Prefered language = German<br>Q9 = No<br>q11a = 5<br>q11b = 7<br>q11c = 8<br>q11d = 7<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3767837<br>Date = 2025-11-25<br>Q1a = Logistics<br>Q1b = Communication<br>Q1c = Products<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Very useful<br>Q4 = Satisfied<br>Q5 = Not very useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not important<br>Q10 = 8<br>q12Commentaire = Konzentrieren sie sich auf Qualität und Liefertermintreue und wie gehabt ein breites Sortiment. Bleiben Sie preislich auch in 2026 vernünftig (und versuchen Sie Themen wie CBAM preislich nicht nach oben zu übertreiben um starke Importe zu vermeiden). Dann könnte es ein gutes Jahr werden. P.S.: und bauen Sie den e-Aperam Shop bitte weiter aus. Nehmen Sie gerne wie oben erwähnt neue Werkstoffe auf. Nehmen Sie gerne direkt bei Bedarf andere Länder und Service Center mit dazu. Wir setzen auch in 2026 wieder auf Aperam <br>Email = mg@mirrorinox.de<br>Country = Germany<br>Sales Rep = joerg.holm@aperam.com<br>Industry = First transformation<br>Prefered language = German<br>q2Commentaire = Im großen und ganzen zufrieden. Leider immer wieder vereinzelt ein qualitativer Ausrutscher. Aber 90<br>q3Commentaire = Gut. Bitte hier nicht sparen.<br>q4Commentaire = In 2025 über das ganze Jahr hinweg verteilt ganz gut.<br>q6Commentaire = Mit dem aktuellen Team sehr zufrieden. Sowohl im Vertrieb als auch im Back Office<br>q7Commentaire = e-Aperam ist sehr nützlich. Gerne hier weiter optimieren und weitere Standorte und Werkstoffe mit hi<br>Q9 = No<br>q9Commentaire = Wir haben hier aktuell noch zu wenig Menge.<br>q10Commentaire = Im Jahr 2025 im Vergleich zu allen anderen Marktbegleitern (OTK, AST, Acerinox) der konstanteste Lie<br>q11a = 5<br>q11b = 3<br>q11c = 3<br>q11d = 5<br>q11other1nom = Jupiter<br>q11other1 = 7<br>q11other2 = 0<br><hr>ID lead = 3767836<br>Date = 2025-11-25<br>Q1a = Commercial conditions<br>Q1b = Products<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Somewhat satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 5<br>Email = akirchhoff@lck-metall.de<br>Country = Germany<br>Sales Rep = miriam.jaschinski@aperam.com<br>Industry = Distribution<br>Prefered language = German<br>q1Commentaire = Verhalten des Lieferanten auf dem Markt<br>q4bisCommentaire = Die Termine werden häufig nicht eingehalten. <br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3767833<br>Date = 2025-11-25<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Communication<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Unsatisfied<br>Q5 = Not very useful<br>Q6 = Attentive and professional<br>Q8 = Very important<br>Q10 = 7<br>Email = g.segbert@hupfer.com<br>Country = Germany<br>Sales Rep = guenther.wimmer@aperam.com<br>Prefered language = German<br>q4bisCommentaire = Lieferterminverschiebungen werden nicht proaktiv mitgeteilt. Eine Lieferterminverschiebung bekommen <br>q5Commentaire = Es war kein Kontakt bez. Marketing vorhanden. <br>q7Commentaire = Wird bisher nur selten genutzt.<br>Q9 = Yes<br>q11a = 3<br>q11b = 3<br>q11c = 1<br>q11d = 5<br>q11other1 = 8<br>q11other2 = 0<br><hr>ID lead = 3767832<br>Date = 2025-11-25<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Commercial relationship<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Unsatisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 3<br>Email = c.rupp@gastrototal.com<br>Country = Germany<br>Sales Rep = rene.wiedelmann@aperam.com<br>Prefered language = German<br>q4Commentaire = absolut unzufrieden, man kann sich auf keinen Termin verlassen<br>q4bisCommentaire = Fertigungstermine werden verschoben und nicht eingehalten<br>Q9 = Yes<br>q10Commentaire = Liefertermine sehr oft nicht eingehalten, zu lange Lieferzeit<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2nom = Klöckner<br>q11other2 = 7<br>q11Commentaire = Teurer, aber Termine stimmen<br><hr>ID lead = 3767829<br>Date = 2025-11-25<br>Q1a = Logistics<br>Q1b = Claim settlement<br>Q1c = Commercial conditions<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Very important<br>Q10 = 9<br>Email = dirk.henke@knake.com<br>Country = Germany<br>Sales Rep = tobias.behr@aperam.com<br>Prefered language = German<br>Q9 = No<br>q11a = 8<br>q11b = 8<br>q11c = 0<br>q11d = 8<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3767827<br>Date = 2025-11-25<br>Q1a = Logistics<br>Q1b = Claim settlement<br>Q1c = Commercial relationship<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = I don't use digital solutions<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 7<br>Email = thomas.dachsbacher@asw-gmbh.com<br>Country = Germany<br>Sales Rep = joerg.holm@aperam.com<br>Prefered language = German<br>Q9 = No<br>q11a = 9<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1nom = Thyssen <br>q11other1 = 9<br>q11other2 = 0<br><hr>ID lead = 3767826<br>Date = 2025-11-25<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Products<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Somewhat satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 4<br>Email = kaifel-werkzeugbau@t-online.de<br>Country = Germany<br>Sales Rep = alexander.luettgens@aperam.com<br>Prefered language = German<br>q4bisCommentaire = Liefertermintreue<br>Q9 = Yes<br>q11a = 5<br>q11b = 0<br>q11c = 0<br>q11d = 6<br>q11other1 = 3<br>q11other2 = 0<br><hr>ID lead = 3767825<br>Date = 2025-11-25<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Products<br>Q2 = Very satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Very satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Very important<br>Q10 = 9<br>Email = juergen.schmidt@buhlergroup.com<br>Country = Germany<br>Sales Rep = joerg.holm@aperam.com<br>Prefered language = German<br>q2Commentaire = Die gelieferten Produkte entsprechen den Qualitätsvorgaben vollumfänglich. <br>q4Commentaire = Die bestätigten Termine werden zuverlässig eingehalten .<br>q6Commentaire = Die Mitarbeiter sind jederzeit gut erreichbar, freundlich und kompetent. <br>q8Commentaire = Dieser Punkt fließt bereits in unsere Lieferantenauswahl mit ein.<br>Q9 = No<br>q11a = 8<br>q11b = 0<br>q11c = 0<br>q11d = 7<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3767824<br>Date = 2025-11-25<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Products<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = I don't use digital solutions<br>Q4 = Very satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 9<br>Email = birgit.schmitz-hertzberg@mevaco.com<br>Country = Germany<br>Sales Rep = roman.stein@aperam.com<br>Prefered language = German<br>Q9 = Yes<br>q9Commentaire = Z.Zt. läuft das schon über Eisenlegierungen Karlsruhe, der schon zum Aperam-Konzern gehört<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br>q11Commentaire = Hierzu mache ich keine Angaben.<br><hr>ID lead = 3767822<br>Date = 2025-11-25<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Technical support and development<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = I don't use digital solutions<br>Q4 = Very satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Very important<br>Q10 = 9<br>Email = uwe.hadwich@kirchhoff-automotive.com<br>Country = Germany<br>Sales Rep = marcus.wassenberg@aperam.com<br>Prefered language = German<br>Q9 = No<br>q9Commentaire = Menge momentan zu klein... ansonsten ja<br>q11a = 8<br>q11b = 0<br>q11c = 0<br>q11d = 4<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3766989<br>Date = 2025-11-24<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Products<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = I don't use digital solutions<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Good<br>Q10 = 8<br>Email = a.alexander@hadrian-wolgast.de<br>Country = Germany<br>Sales Rep = roman.stein@aperam.com<br>Prefered language = English<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3766878<br>Date = 2025-11-24<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Commercial relationship<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 7<br>Email = fabian.kopf@meiko-global.com<br>Country = Germany<br>Prefered language = German<br>Q9 = No<br>q11a = 5<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3766876<br>Date = 2025-11-24<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Commercial relationship<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 9<br>Email = stefan.sadler@welbilt.com<br>Country = Germany<br>Sales Rep = guenther.wimmer@aperam.com<br>Prefered language = German<br>Q9 = No<br>q11a = 5<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3766855<br>Date = 2025-11-24<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Products<br>Q2 = Satisfied<br>Q3 = Very satisfied<br>Q7 = Somewhat useful<br>Q4 = Very satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 8<br>q12Commentaire = Keine Verbesserungsvorschläge, da Aperam unser A- Lieferant ist und einen sehr guten, schnellen, kompetetnen und zuverlässigen Service anbietet. <br>Email = emmerich@apparatebaundh.de<br>Country = Germany<br>Sales Rep = rene.wiedelmann@aperam.com<br>Prefered language = German<br>q2Commentaire = Dadurch, dass 28 Tafeln aus dem Auftrag 501069703 zu stark beschädig waren, in diesen Jahr "zufriede<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1nom = keine Angabe<br>q11other1 = 8<br>q11other2nom = keine Angabe<br>q11other2 = 6<br><hr>ID lead = 3766848<br>Date = 2025-11-24<br>Q1a = Logistics<br>Q1b = Communication<br>Q1c = Technical support and development<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = Very useful<br>Q4 = Very satisfied<br>Q5 = Very useful<br>Q6 = Extremely attentive and professional<br>Q8 = Very important<br>Q10 = 10<br>Email = andreas.herrnberger@se.com<br>Country = Germany<br>Sales Rep = joerg.holm@aperam.com<br>Prefered language = German<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3765933<br>Date = 2025-11-23<br>Q1a = Logistics<br>Q1b = Claim settlement<br>Q1c = Commercial relationship<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Very important<br>Q10 = 9<br>Email = a.mueller@vetterstahl.de<br>Country = Germany<br>Prefered language = German<br>Q9 = No<br>q11a = 8<br>q11b = 6<br>q11c = 0<br>q11d = 8<br>q11other1 = 6<br>q11other2 = 0<br><hr>ID lead = 3764065<br>Date = 2025-11-21<br>Q1a = Logistics<br>Q1b = Communication<br>Q1c = Technical support and development<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = I'd like to see more functionality<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 7<br>Email = christoph.tecklenborg@aveska-edelstahl.de<br>Country = Germany<br>Prefered language = German<br>Q9 = No<br>q11a = 7<br>q11b = 7<br>q11c = 0<br>q11d = 7<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3764059<br>Date = 2025-11-21<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Communication<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = I don't use digital solutions<br>Q4 = Unsatisfied<br>Q5 = Not very useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 2<br>Email = j.krautscheid@wilsberg-metalltechnik.de<br>Country = Germany<br>Sales Rep = rene.wiedelmann@aperam.com<br>Prefered language = German<br>q4bisCommentaire = Rückmeldung von Auftragsbestätigungen zu spät. Liefertermine werden wöcentlich nach hinten geschoben<br>q5Commentaire = Keine Berührungspunkte<br>Q9 = No<br>q11a = 7<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3764047<br>Date = 2025-11-21<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Commercial relationship<br>Q2 = Very satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Somewhat satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Very important<br>Q10 = 8<br>Email = tim.vitoul@sitec.de<br>Country = Germany<br>Prefered language = German<br>q4bisCommentaire = Liefertermine oft unklar bzw. werden nur bedingt eingehalten<br>Q9 = Yes<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 9<br>q11other2 = 8<br><hr>ID lead = 3764043<br>Date = 2025-11-21<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Communication<br>Q2 = Satisfied<br>Q3 = Very satisfied<br>Q7 = I don't use digital solutions<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 8<br>Email = jp.heyroth@uhlig-rlk.de<br>Country = Germany<br>Prefered language = German<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3764041<br>Date = 2025-11-21<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Communication<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Not very useful<br>Q6 = Extremely attentive and professional<br>Q8 = Very important<br>Q10 = 8<br>q12Commentaire = Messe-Auftritte (z.B. Blechexpo, Euroblech, etc.) mit persönlichem Kundenkontakt wären wünschenswert. Speziell auf der Blechexpo seltsam, dass Aperam trotz lokaler nähe zu Sersheim keinen eigenen Stand hat, während hingegen sämtliche Wettbewerber vor Ort sind (Outokumpu, Thyssen, Klöckner, etc.)<br>Email = matthias.beck@multivac.de<br>Country = Germany<br>Sales Rep = joerg.holm@aperam.com<br>Prefered language = German<br>q5Commentaire = Messe-Besuche (z.B. Blechexpo, Euroblech, etc.) mit persönlichem Kundenkontakt wären wirksamer als N<br>Q9 = Yes<br>q9Commentaire = Wird seit Jahren unserseits vergeblich angeregt/erfragt, da wir dies im Bereich Aluminium seit nunme<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3764040<br>Date = 2025-11-21<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Products<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 8<br>Email = j.schroeter@wiegandslide.de<br>Country = Germany<br>Sales Rep = claudio.pitrella@aperam.com<br>Sales Channel = SSC<br>Prefered language = German<br>Q9 = Yes<br>q11a = 6<br>q11b = 6<br>q11c = 0<br>q11d = 0<br>q11other1 = 7<br>q11other2 = 0<br><hr>ID lead = 3764037<br>Date = 2025-11-21<br>Q1a = Logistics<br>Q1b = Claim settlement<br>Q1c = Commercial conditions<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 8<br>Email = jonas.kapff@wolf-geisenfeld.de<br>Country = Germany<br>Prefered language = German<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3764034<br>Date = 2025-11-21<br>Q1a = Logistics<br>Q1b = Communication<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = Somewhat useful<br>Q4 = Very satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not important<br>Q10 = 9<br>Email = ralf.haensel@luebbersgroup.com<br>Country = Germany<br>Prefered language = German<br>Q9 = No<br>q9Commentaire = Es kommt auf die Vergütung an.<br>q11a = 6<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3763331<br>Date = 2025-11-20<br>Q1a = Logistics<br>Q1b = Communication<br>Q1c = Products<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Somewhat satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not important<br>Q10 = 5<br>Email = christian.martin@schaub-stahl.de<br>Country = Germany<br>Prefered language = German<br>q4bisCommentaire = Rückinfo wenn sich Liefertermine verschieben <br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3763274<br>Date = 2025-11-20<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Products<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = I don't use digital solutions<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not important<br>Q10 = 9<br>Email = einkauf@niro-technik.de<br>Country = Germany<br>Sales Rep = tobias.behr@aperam.com<br>Prefered language = German<br>Q9 = No<br>q11a = 6<br>q11b = 2<br>q11c = 1<br>q11d = 2<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3763101<br>Date = 2025-11-20<br>Q1a = Logistics<br>Q1b = Claim settlement<br>Q1c = Products<br>Q2 = Somewhat satisfied<br>Q3 = Very satisfied<br>Q7 = I'd like to see more functionality<br>Q4 = Somewhat satisfied<br>Q5 = Not very useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 3<br>q12Commentaire = Informationen über Lieferstatus und Termininfo durch Frau Thurau sind TOP. Kann man nur loben und erspart ständiges Nachfragen<br>Email = m.naegele@plersch.de<br>Country = Germany<br>Sales Rep = joerg.holm@aperam.com<br>Prefered language = German<br>q2Commentaire = Beim Schleifen öfter unterschiedliche Ra Werte<br>q3Commentaire = Evtl. Verpackung im losen im Verbund. Platzsparend und Kanthölzer könnten zurück gegeben werden<br>q5Commentaire = Ist mir nicht bekannt<br>q6Commentaire = Regelmäßige Termininformation über Fertigungsstand bzw. Lieferstatus sind Top<br>Q9 = Yes<br>q10Commentaire = Team ist TOP, Verpackung Sehr gut, evtl. in Zukunft Möglichkeit größerer Pakete (Gewicht bis 2,5to -<br>q11a = 8<br>q11b = 7<br>q11c = 0<br>q11d = 7<br>q11other1 = 7<br>q11other2 = 8<br><hr>ID lead = 3763100<br>Date = 2025-11-20<br>Q1a = Logistics<br>Q1b = Claim settlement<br>Q1c = Commercial conditions<br>Q2 = Somewhat satisfied<br>Q3 = Satisfied<br>Q7 = I don't use digital solutions<br>Q4 = Somewhat satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 7<br>Email = einkauf@schimscha.de<br>Country = Germany<br>Sales Rep = roman.stein@aperam.com<br>Prefered language = German<br>q2Commentaire = Wir hatten im Jahr 2025 leider einige Reklamationen mit Ihrem Hause! <br>q4bisCommentaire = Zugesagte Termine wurden des Öfteren nach hinten verschoben! <br>q5Commentaire = Kann ich eigentlich nicht beurteilen! <br>Q9 = No<br>q9Commentaire = Wie soll hier der Transport erfolgen? Nach welchen Preisen wird abgerechnet? <br>q11a = 8<br>q11b = 0<br>q11c = 0<br>q11d = 8<br>q11other1nom = Ohne Angabe! <br>q11other1 = 9<br>q11other2 = 0<br><hr>ID lead = 3763067<br>Date = 2025-11-20<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Products<br>Q2 = Very satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 9<br>Email = einkauf@herges.de<br>Country = Germany<br>Sales Rep = tugay.aker@aperam.com<br>Prefered language = German<br>Q9 = No<br>q11a = 8<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3762233<br>Date = 2025-11-19<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Communication<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 9<br>Email = n.adolf@b-w-s.de<br>Country = Germany<br>Sales Rep = caroline.bresink@aperam.com<br>Prefered language = German<br>Q9 = Yes<br>q9Commentaire = Haben wir bereits mit der ELG diskutiert. Angebot der ELG für unsere Schrotte war jedoch "schlechter<br>q11a = 7<br>q11b = 0<br>q11c = 7<br>q11d = 6<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3762069<br>Date = 2025-11-19<br>Q1a = Logistics<br>Q1b = Claim settlement<br>Q1c = Commercial relationship<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = Very useful<br>Q4 = Satisfied<br>Q5 = Very useful<br>Q6 = Attentive and professional<br>Q8 = Very important<br>Q10 = 9<br>Email = flm@sauter-metall.com<br>Country = Germany<br>Prefered language = German<br>Q9 = No<br>q11a = 4<br>q11b = 2<br>q11c = 0<br>q11d = 7<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3762067<br>Date = 2025-11-19<br>Q2 = Satisfied<br>Q3 = Very satisfied<br>Q7 = Very useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 9<br>Email = leid@sauter-metall.com<br>Country = Germany<br>Prefered language = German<br>q1Commentaire = Geschäftsbeziehung, Produkte, Kommunikation <br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br>q11Commentaire = 8<br><br />
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<hr>ID lead = 3762065<br>Date = 2025-11-19<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Communication<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = Very useful<br>Q4 = Very satisfied<br>Q5 = Very useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not important<br>Q10 = 10<br>Email = grebe@jenssen-kg.de<br>Country = Germany<br>Sales Rep = miriam.jaschinski@aperam.com<br>Sales Channel = SSC<br>Prefered language = German<br>Q9 = Yes<br>q11a = 9<br>q11b = 7<br>q11c = 7<br>q11d = 6<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3762064<br>Date = 2025-11-19<br>Q1a = Logistics<br>Q1b = Communication<br>Q1c = Products<br>Q2 = Satisfied<br>Q3 = Somewhat satisfied<br>Q7 = I'd like to see more functionality<br>Q4 = Satisfied<br>Q5 = Not very useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 8<br>Email = kreuz@jenssen-kg.de<br>Country = Germany<br>Sales Rep = miriam.jaschinski@aperam.com<br>Sales Channel = SSC<br>Prefered language = German<br>Q9 = Yes<br>q11a = 7<br>q11b = 7<br>q11c = 7<br>q11d = 7<br>q11other1nom = Norderband<br>q11other1 = 9<br>q11other2 = 0<br><hr>ID lead = 3762062<br>Date = 2025-11-19<br>Q1a = Commercial conditions<br>Q1b = Communication<br>Q1c = Products<br>Q2 = Very satisfied<br>Q3 = Satisfied<br>Q7 = Very useful<br>Q4 = Very satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 9<br>q12Commentaire = Wichtig wäre bei den Angeboten, die Mautpauschale im Endpreis mit anzugeben. Dies führt regelmäßig zu "Diskussionsbedarf"<br>Email = mike.kossatz@esh-stahlhandel.de<br>Country = Germany<br>Prefered language = German<br>Q9 = No<br>q11a = 3<br>q11b = 6<br>q11c = 5<br>q11d = 3<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3762055<br>Date = 2025-11-19<br>Q1a = Logistics<br>Q1b = Communication<br>Q1c = Commercial relationship<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = Very useful<br>Q4 = Very satisfied<br>Q5 = Not very useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 10<br>q12Commentaire = Bessere, schnellere Liefermöglichkeit von Blechen größer 6000mm Länge.<br>Email = hubertus.wagener@rostfrei-stahl.de<br>Country = Germany<br>Sales Rep = michael.bohnwagner@aperam.com<br>Prefered language = German<br>q1Commentaire = Natürlich sind auch transparente Preispolitik und Schadensregulierung<br>q2Commentaire = Bis auf die bekannte 8-10 mm Problematik<br>q6Commentaire = Ein Dank an Frau Grimberg und Herrn Bohnwagner<br>q7Commentaire = Ein EDI Projekt sollte sicherlich nächstes Jahr angestoßen werden.<br>q8Commentaire = Erste Besprechungen haben stattgefunden, die angestrebten Lösungen sollten ausreichend sein<br>Q9 = Yes<br>q9Commentaire = Grundsätzlich ja, bisher hat die avisierte Kontaktaufnahme nicht stattgefunden.<br>q10Commentaire = Dies ist vor allem auf die jahrelange Betreuung durch Herrn Bohnwagner zurückzuführen.<br>q11a = 7<br>q11b = 1<br>q11c = 0<br>q11d = 8<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3762052<br>Date = 2025-11-19<br>Q1a = Logistics<br>Q1b = Products<br>Q1c = Commercial relationship<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 8<br>q12Commentaire = Wir sind zufrieden und Aktuell keine Anmerkungen.<br>Email = karim.chaouch@quadrus.de<br>Country = Germany<br>Sales Rep = joerg.holm@aperam.com<br>Prefered language = German<br>Q9 = No<br>q11a = 8<br>q11b = 8<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3761272<br>Date = 2025-11-18<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Communication<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = I don't use digital solutions<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Very important<br>Q10 = 9<br>q12Commentaire = -<br>Email = christian.heimrath@krones.com<br>Country = Germany<br>Sales Rep = joerg.holm@aperam.com<br>Industry = Food, Beverage & Water<br>Prefered language = German<br>Q9 = No<br>q11a = 3<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3761147<br>Date = 2025-11-18<br>Q1a = Logistics<br>Q1b = Claim settlement<br>Q1c = Communication<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Somewhat satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not important<br>Q10 = 8<br>Email = ruben.haenel@max-mennicke.de<br>Country = Germany<br>Sales Rep = marcus.wassenberg@aperam.com<br>Prefered language = German<br>q4bisCommentaire = Unangekündigte Teillieferungen sind ein Unding<br>Q9 = Yes<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br>q11Commentaire = 9<br><hr>ID lead = 3761091<br>Date = 2025-11-18<br>Q1a = Commercial conditions<br>Q1b = Products<br>Q1c = Commercial relationship<br>Q2 = Satisfied<br>Q3 = Very satisfied<br>Q7 = Very useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 8<br>Email = piofczyk@schmies-edelstahl.de<br>Country = Germany<br>Sales Rep = nina.dove@aperam.com<br>Prefered language = German<br>Q9 = No<br>q11a = 8<br>q11b = 2<br>q11c = 6<br>q11d = 7<br>q11other1 = 8<br>q11other2 = 0<br><hr>ID lead = 3761088<br>Date = 2025-11-18<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Communication<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = I don't use digital solutions<br>Q4 = Satisfied<br>Q5 = Not very useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 8<br>Email = simone.empl@empl-anlagen.de<br>Country = Germany<br>Sales Rep = tobias.behr@aperam.com<br>Industry = General Industry<br>Prefered language = German<br>Q9 = No<br>q11a = 8<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3761085<br>Date = 2025-11-18<br>Q1a = Logistics<br>Q1b = Communication<br>Q1c = Commercial relationship<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = I don't use digital solutions<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 9<br>Email = p.mueller@mblgmbh.de<br>Country = Germany<br>Sales Rep = roman.stein@aperam.com<br>Prefered language = German<br>Q9 = Yes<br>q9Commentaire = wäre sicher interessant und überlegenswert. Dazu müssten aber die Stahlwerke abholen und eine guten <br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2nom = Klöckner<br>q11other2 = 9<br><hr>ID lead = 3761083<br>Date = 2025-11-18<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Products<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = I don't use digital solutions<br>Q4 = Somewhat satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 8<br>Email = a.fischer@suedluft.de<br>Country = Germany<br>Sales Rep = roman.stein@aperam.com<br>Industry = Architecture Building Construction<br>Prefered language = German<br>q4Commentaire = eher zufrieden bei Lieferungen DUPLO Oberfläche - bei Oberfläche IIIC - zufrieden <br>q4bisCommentaire = eher zufrieden bei Lieferungen DUPLO Oberfläche  <br>Q9 = No<br>q11a = 7<br>q11b = 7<br>q11c = 0<br>q11d = 0<br>q11other1nom = divers<br>q11other1 = 8<br>q11other2 = 0<br><hr>ID lead = 3761078<br>Date = 2025-11-18<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Communication<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = Somewhat useful<br>Q4 = Very satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 9<br>q12Commentaire = Keine Angabe<br>Email = rettig@hrz-blech.de<br>Country = Germany<br>Sales Rep = roman.stein@aperam.com<br>Prefered language = German<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br>q11Commentaire = Keine Angabe<br><hr>ID lead = 3761076<br>Date = 2025-11-18<br>Q1a = Claim settlement<br>Q1b = Commercial conditions<br>Q1c = Commercial relationship<br>Q2 = Somewhat satisfied<br>Q3 = Satisfied<br>Q7 = I'd like to see more functionality<br>Q4 = Satisfied<br>Q5 = Not very useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 7<br>Email = cp@suedmetall.de<br>Country = Germany<br>Sales Rep = florence.gross@aperam.com<br>Prefered language = German<br>Q9 = Yes<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2nom = ROOFINOX<br>q11other2 = 7<br><hr>ID lead = 3761074<br>Date = 2025-11-18<br>Q1a = Logistics<br>Q1b = Communication<br>Q1c = Products<br>Q2 = Very satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 8<br>Email = sb@schwarz-online.de<br>Country = Germany<br>Sales Rep = joerg.holm@aperam.com<br>Prefered language = German<br>Q9 = Yes<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3761067<br>Date = 2025-11-18<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Communication<br>Q2 = Satisfied<br>Q3 = Somewhat satisfied<br>Q7 = I don't use digital solutions<br>Q4 = Very satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 7<br>Email = p.boelker@fiuka.de<br>Country = Germany<br>Sales Rep = thomas.leifeld@aperam.com<br>Prefered language = German<br>Q9 = Yes<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br>q11Commentaire = Das wäre m.E. nicht fair.<br><hr>ID lead = 3761064<br>Date = 2025-11-18<br>Q1a = Logistics<br>Q1b = Communication<br>Q1c = Products<br>Q2 = Very satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 8<br>Email = n.niggemeyer@lstgmbh.de<br>Country = Germany<br>Sales Rep = rene.wiedelmann@aperam.com<br>Prefered language = German<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3761061<br>Date = 2025-11-18<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Communication<br>Q2 = Very satisfied<br>Q3 = Satisfied<br>Q7 = I don't use digital solutions<br>Q4 = Very satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 9<br>Email = torsten.malkmus@vibra.de<br>Country = Germany<br>Sales Rep = rene.wiedelmann@aperam.com<br>Prefered language = German<br>Q9 = Yes<br>q11a = 5<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3761050<br>Date = 2025-11-18<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Products<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = I'd like to see more functionality<br>Q4 = Very satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not important<br>Q10 = 9<br>Email = thomas.roettger@baumgarten-gmbh.de<br>Country = Germany<br>Sales Rep = rene.wiedelmann@aperam.com<br>Prefered language = German<br>Q9 = Yes<br>q11a = 7<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1nom = ArcelorMittal Halle<br>q11other1 = 10<br>q11other2nom = Kreuer Edelstahl<br>q11other2 = 8<br><hr>ID lead = 3761048<br>Date = 2025-11-18<br>Q1a = Commercial conditions<br>Q1b = Products<br>Q1c = Technical support and development<br>Q2 = Unsatisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Somewhat satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 4<br>q12Commentaire = Preislich und auch im Kontakt ist Aperam sehr gut aufgestellt. Allerdings passt in letzter Zeit die Qualität für uns immer weniger.
Wir haben Probleme mit Macken, Kratzern und Walzfehlern unter der Folie die wir dann im fertig bearbeiteten Teil finden und es dann wegschmeißen.
Wir sind für unsere Produktion auf eine möglichst unbeschädigte Rückseite angewiesen - wir haben darauf keinen Anspruch, weil B-Seite - aber
auch diese ist immer schlechter geworden mit Kratzern und teilweise auch Dellen.<br>Email = jan.detert@detert-edelstahl.de<br>Country = Germany<br>Sales Rep = rene.wiedelmann@aperam.com<br>Prefered language = German<br>q4bisCommentaire = Die Ware kommt leider des Öfteren verspätet. Es muss immer großzügig nachdisponiert werden.<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2nom = Edelstahlcenter Garbsen<br>q11other2 = 7<br><hr>ID lead = 3761047<br>Date = 2025-11-18<br>Q1a = Logistics<br>Q1b = Claim settlement<br>Q1c = Technical support and development<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = I don't use digital solutions<br>Q4 = Unsatisfied<br>Q5 = Useful<br>Q6 = Room for improvement<br>Q8 = Not important<br>Q10 = 5<br>Email = m.goehler@ilkazell.de<br>Country = Germany<br>Sales Rep = roman.stein@aperam.com<br>Industry = Architecture Building Construction<br>Prefered language = German<br>q4bisCommentaire = Bestätigte Termine werden praktisch nie eingehalten und oft über mehrere Wochen überzogen.<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3761045<br>Date = 2025-11-18<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Products<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Somewhat satisfied<br>Q5 = Not very useful<br>Q6 = Somewhat attentive and professional<br>Q8 = Not important<br>Q10 = 7<br>Email = amehrlich@mueller-fbt.de<br>Country = Germany<br>Sales Rep = rene.wiedelmann@aperam.com<br>Prefered language = German<br>q4bisCommentaire = Lieferzeiten teilweise zu lang.<br>Q9 = No<br>q11a = 5<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3761037<br>Date = 2025-11-18<br>Q1a = Commercial conditions<br>Q1b = Products<br>Q1c = Technical support and development<br>Q2 = Very satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Very important<br>Q10 = 9<br>Email = goldschmidt@esg-edelstahl.de<br>Country = Germany<br>Sales Rep = silke.behrendt@aperam.com<br>Industry = Distribution<br>Prefered language = German<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3761036<br>Date = 2025-11-18<br>Q1a = Logistics<br>Q1b = Claim settlement<br>Q1c = Communication<br>Q2 = Somewhat satisfied<br>Q3 = Very satisfied<br>Q7 = I'd like to see more functionality<br>Q4 = Somewhat satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Very important<br>Q10 = 3<br>Email = michael.schaefer@muehlhause.de<br>Country = Germany<br>Sales Rep = alexander.luettgens@aperam.com<br>Prefered language = German<br>q4bisCommentaire = Einhaltung zugesagter Liefertermine<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 9<br><hr>ID lead = 3761035<br>Date = 2025-11-18<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Communication<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Unsatisfied<br>Q5 = Useful<br>Q6 = Somewhat attentive and professional<br>Q8 = Very important<br>Q10 = 4<br>Email = mario.dreher@jacob-group.com<br>Country = Germany<br>Sales Rep = rene.wiedelmann@aperam.com<br>Prefered language = German<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3761028<br>Date = 2025-11-18<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Products<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = I don't use digital solutions<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Very important<br>Q10 = 9<br>Email = aruettgers@franken-apparatebau.de<br>Country = Germany<br>Prefered language = German<br>q5Commentaire = Wird aufgrund langjähriger Geschäftsbeziehung kaum/nicht genutzt.<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3761027<br>Date = 2025-11-18<br>Q1a = Logistics<br>Q1b = Claim settlement<br>Q1c = Commercial conditions<br>Q2 = Somewhat satisfied<br>Q3 = Unsatisfied<br>Q7 = Somewhat useful<br>Q4 = Somewhat satisfied<br>Q5 = Not useful<br>Q6 = Somewhat attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 2<br>Email = thomas.brandner@witzenmann.com<br>Country = Germany<br>Sales Rep = alexander.luettgens@aperam.com<br>Prefered language = German<br>q3Commentaire = Verpackungsvorschrift wurde geprüft und bestätigt. Umgesetzt nur teilweise. Nach fast einem Jahr imm<br>q4bisCommentaire = nicht nur reden, sondern machen<br>q6Commentaire = Reaktionsgeschwindigkeit zu langsam<br>Q9 = No<br>q9Commentaire = zu umständlich<br>q11a = 9<br>q11b = 8<br>q11c = 9<br>q11d = 0<br>q11other1 = 0<br>q11other2nom = confidental<br>q11other2 = 10<br><hr>ID lead = 3761025<br>Date = 2025-11-18<br>Q1a = Commercial conditions<br>Q1b = Products<br>Q1c = Commercial relationship<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 7<br>q12Commentaire = Produktqualität und Termineinhaltung sind für uns (neben den Preisen) relevante Faktoren.
Wichtig ist daneben die Verlässlichkeit in den Konditionen. <br>Email = p.boerger@barlage.com<br>Country = Germany<br>Sales Rep = michael.bohnwagner@aperam.com<br>Industry = General Industry<br>Prefered language = German<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3761024<br>Date = 2025-11-18<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Somewhat satisfied<br>Q5 = Useful<br>Q6 = Somewhat attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 4<br>Email = jakoby@tacke-lindemann.de<br>Country = Germany<br>Sales Rep = tobias.behr@aperam.com<br>Prefered language = German<br>q4bisCommentaire = einige Verspätungen wurden aber durch Herr Holm und Frau Thurau immer sehr gut kommuniziert<br>q6Commentaire = seid dem Wechsel des Ansprechpartners wurde nur noch ein Auftrag erteilt  <br>Q9 = No<br>q10Commentaire = bis zum Wechsel des Ansprechpartners eine 1 danach eher eine 7-8<br>q11a = 2<br>q11b = 2<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2nom = Samsung<br>q11other2 = 1<br><br />
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<hr>ID lead = 3761023<br>Date = 2025-11-18<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Products<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Not very useful<br>Q6 = Attentive and professional<br>Q8 = Not important<br>Q10 = 7<br>Email = m.thorwarth@agthorwarth.de<br>Country = Germany<br>Sales Rep = alexander.luettgens@aperam.com<br>Prefered language = German<br>q2Commentaire = Wicklung teilweise schlecht, auch nach Reklamation<br>q3Commentaire = Auch diesbezüglich hatten wir schon mehrere Reklamationen<br>q6Commentaire = Verkaufsleiter von Aperam ruft andere Lieferanten an wenn er der Meinung ist, dass jemand günstiger <br>Q9 = Yes<br>q9Commentaire = Möglichkeiten und Vergütungen bitte anbieten<br>q11a = 6<br>q11b = 6<br>q11c = 0<br>q11d = 0<br>q11other1 = 10<br>q11other2 = 0<br><hr>ID lead = 3761018<br>Date = 2025-11-18<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Technical support and development<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Somewhat satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not important<br>Q10 = 8<br>Email = a.eveslage@weda.de<br>Country = Germany<br>Sales Rep = michael.bohnwagner@aperam.com<br>Industry = General Industry<br>Prefered language = German<br>q4bisCommentaire = Bei Werkslieferungen fehlen Informationen zu den zu erwartenden Verzögerungen<br>Q9 = No<br>q11a = 8<br>q11b = 8<br>q11c = 7<br>q11d = 8<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3761017<br>Date = 2025-11-18<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Products<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = I don't use digital solutions<br>Q4 = Very satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 9<br>Email = christoph.koesters@schrader.aero<br>Country = Germany<br>Prefered language = German<br>Q9 = No<br>q11a = 7<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1nom = Becker<br>q11other1 = 8<br>q11other2 = 0<br><hr>ID lead = 3761016<br>Date = 2025-11-18<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Commercial relationship<br>Q2 = Very satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 9<br>q12Commentaire = Wir sind insgesamt sehr zufrieden mit unserem Lieferanten Aperam. Nur das Thema Liefertermintreue ist leicht verbesserungswürdig.<br>Email = dietergutberlet@werner-schmid.de<br>Country = Germany<br>Sales Rep = claudio.pitrella@aperam.com<br>Sales Channel = SSC<br>Industry = First transformation<br>Prefered language = German<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 9<br><hr>ID lead = 3761015<br>Date = 2025-11-18<br>Q1a = Logistics<br>Q1b = Claim settlement<br>Q1c = Products<br>Q2 = Somewhat satisfied<br>Q3 = Somewhat satisfied<br>Q7 = Very useful<br>Q4 = Somewhat satisfied<br>Q5 = Very useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 7<br>Email = holger.bienroth@suedmetall.de<br>Country = Germany<br>Sales Rep = florence.gross@aperam.com<br>Prefered language = German<br>q2Commentaire = In der letzten Zeit häufiger Qualitätsprobleme mit der Oberfläche Uginox K41<br>q3Commentaire = Pappkern-Problematik bei Großcoils, im Hause Aperam bekannt und in Arbeit<br>q4Commentaire = Große Probleme bei Lieferzeiten Uginox Top<br>q4bisCommentaire = s.o.<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3761014<br>Date = 2025-11-18<br>Q1a = Logistics<br>Q1b = Products<br>Q1c = Commercial relationship<br>Q2 = Very satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Very satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 9<br>Email = einkauf@boehmer-kloeckner.de<br>Country = Germany<br>Sales Rep = tobias.behr@aperam.com<br>Prefered language = German<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3761009<br>Date = 2025-11-18<br>Q1a = Logistics<br>Q1b = Products<br>Q1c = Commercial relationship<br>Q2 = Satisfied<br>Q3 = Somewhat satisfied<br>Q7 = Very useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 8<br>Email = sahin@musenoxmetall.de<br>Country = Germany<br>Sales Rep = daniel.schmidt@aperam.com<br>Prefered language = German<br>Q9 = No<br>q11a = 9<br>q11b = 7<br>q11c = 0<br>q11d = 5<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3761007<br>Date = 2025-11-18<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Products<br>Q2 = Very satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not important<br>Q10 = 9<br>q12Commentaire = Es passt im Moment alles in allem sehr gut. Bitte genau so weitermachen.<br>Email = andre.weidenhoefer@prange-edelstahl.de<br>Country = Germany<br>Prefered language = German<br>Q9 = No<br>q11a = 3<br>q11b = 3<br>q11c = 2<br>q11d = 4<br>q11other1nom = Becker<br>q11other1 = 5<br>q11other2 = 0<br><hr>ID lead = 3735045<br>Date = 2025-10-21<br>Q1a = Logistics<br>Q1b = Claim settlement<br>Q1c = Products<br>Q2 = Very satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 8<br>Email = erwin.van.schaik@schiedel.com<br>Country = Netherlands<br>Sales Rep = peter.jacobs@aperam.com<br>Prefered language = Dutch<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3714585<br>Date = 2025-09-25<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Products<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = Very useful<br>Q4 = Very satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 9<br>Email = produkcja@kominflex.com.pl<br>Country = Poland<br>Sales Rep = michal.swierkosz@aperam.com<br>Sales Channel = SSC<br>Industry = Architecture Building Construction<br>Prefered language = Polish<br>Served By = SSPol_Acc<br>customer_satisfaction = Q4 2023<br>Q9 = Yes<br>q11a = 9<br>q11b = 6<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3712516<br>Date = 2025-09-22<br>Q1a = Logistics<br>Q1b = Communication<br>Q2 = Very satisfied<br>Q3 = Satisfied<br>Q7 = Very useful<br>Q4 = Somewhat satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Very important<br>Q10 = 6<br>Email = t.beeks@ithodaalderop.nl<br>Country = Netherlands<br>Prefered language = Dutch<br>q4bisCommentaire = Levertermijnen worden over het algemeen niet nagekomen, gevraagde data op onze orders worden zelden <br>Q9 = Yes<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3712363<br>Date = 2025-09-22<br>Q1a = Commercial conditions<br>Q1b = Products<br>Q1c = Commercial relationship<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = Very useful<br>Q4 = Very satisfied<br>Q5 = Very useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 10<br>Email = leroy@thermoproducts.nl<br>Country = Netherlands<br>Sales Rep = peter.jacobs@aperam.com<br>Prefered language = Dutch<br>Q9 = Yes<br>q11a = 10<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3703126<br>Date = 2025-09-18<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Communication<br>Q2 = Very satisfied<br>Q3 = Somewhat satisfied<br>Q7 = Somewhat useful<br>Q4 = Very satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 9<br>Email = info@m-tecs.com<br>Country = Belgium<br>Sales Rep = maxim.arnouts@aperam.com<br>Prefered language = Dutch<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3703012<br>Date = 2025-09-18<br>Q1a = Logistics<br>Q1b = Claim settlement<br>Q1c = Commercial conditions<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Somewhat satisfied<br>Q5 = Not useful<br>Q6 = Attentive and professional<br>Q8 = Very important<br>Q10 = 8<br>Email = purchase@kwt.nl<br>Country = Netherlands<br>Sales Rep = mario.deserno@aperam.com<br>Sales Channel = SSC<br>Prefered language = Dutch<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 5<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3702451<br>Date = 2025-09-17<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 5<br>q12Commentaire = geen opmerkingen<br>Email = g.vossenberg@b.nl<br>Country = Netherlands<br>Prefered language = Dutch<br>q2Commentaire = tevredem<br>q3Commentaire = tevreden<br>q4Commentaire = ja<br>q5Commentaire = nuttig<br>q6Commentaire = goed<br>q7Commentaire = voldoende<br>q8Commentaire = zonder belang<br>q9Commentaire = nee<br>q10Commentaire = 8<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br>q11Commentaire = 7<br><br />
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<hr>ID lead = 3698885<br>Date = 2025-09-17<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Communication<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 9<br>Email = frank.vandoorne@geldof.com<br>Country = Belgium<br>Prefered language = Dutch<br>Q9 = No<br>q11a = 6<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3698858<br>Date = 2025-09-17<br>Q1a = Logistics<br>Q1b = Claim settlement<br>Q1c = Commercial conditions<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = Very useful<br>Q4 = Very satisfied<br>Q5 = Very useful<br>Q6 = Extremely attentive and professional<br>Q8 = Very important<br>Q10 = 9<br>Email = wendy.rulkens@aperam.com<br>Country = Belgium<br>Prefered language = Dutch<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3698849<br>Date = 2025-09-17<br>Q1a = Commercial conditions<br>Q2 = Satisfied<br>Q3 = Somewhat satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Very important<br>Q10 = 8<br>Email = jan@bayensaluminium.nl<br>Country = Netherlands<br>Sales Rep = mario.deserno@aperam.com<br>Prefered language = Dutch<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3690358<br>Date = 2025-09-15<br>Q1a = Logistics<br>Q1b = Claim settlement<br>Q1c = Commercial conditions<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Very important<br>Q10 = 9<br>Email = waldemar.palinski@bucherunipektin.pl<br>Country = Poland<br>Sales Rep = liliana.czastkiewicz@aperam.com<br>Prefered language = Polish<br>customer_satisfaction = Q4 2023<br>Q9 = No<br>q11a = 9<br>q11b = 9<br>q11c = 9<br>q11d = 9<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3647609<br>Date = 2025-09-05<br>Q1a = Logistics<br>Q1b = Communication<br>Q1c = Products<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = I don't use digital solutions<br>Q4 = Unsatisfied<br>Q5 = Not very useful<br>Q6 = Attentive and professional<br>Q8 = Good<br>Q10 = 5<br>q12Commentaire = Quicker quote response would be appreciated and deliveries on time.<br>Email = aleksandra.buxton@dnametlwork.com<br>Country = United Kingdom<br>Prefered language = English<br>q4bisCommentaire = orders come late very often<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br>q11Commentaire = I do not use others<br><hr>ID lead = 3643482<br>Date = 2025-09-04<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Commercial relationship<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = I don't use digital solutions<br>Q4 = Satisfied<br>Q5 = Not very useful<br>Q6 = Attentive and professional<br>Q8 = Good<br>Q10 = 9<br>Email = daves@brownmac.co.uk<br>Country = United Kingdom<br>Sales Rep = david.barker@aperam.com<br>Sales Channel = Mill_SSC_Acc<br>Industry = Metal_Work_Laser_Acc<br>Prefered language = English<br>Q9 = No<br>q11a = 8<br>q11b = 8<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3643411<br>Date = 2025-09-04<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Good<br>Q10 = 8<br>Email = ian.mcallister@ppgroupltd.co.uk<br>Country = United Kingdom<br>Sales Rep = john.cocker@aperam.com<br>Industry = Profil_Acc<br>Prefered language = English<br>Q9 = Yes<br>q11a = 8<br>q11b = 8<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3564003<br>Date = 2025-08-15<br>Q1a = Commercial conditions<br>Q1b = Communication<br>Q1c = Products<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = Very useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Very important<br>Q10 = 9<br>Email = lberrington@themetalcentre.com<br>Country = United Kingdom<br>Prefered language = English<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3522576<br>Date = 2025-08-05<br>Q1a = Communication<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Very important<br>Q10 = 8<br>Email = helen.wakefield@schiedel.com<br>Country = United Kingdom<br>Sales Rep = david.barker@aperam.com<br>Prefered language = English<br>Q9 = No<br>q11a = 6<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3475510<br>Date = 2025-07-25<br>Q1a = Commercial conditions<br>Q1b = Communication<br>Q1c = Products<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = I don't use digital solutions<br>Q4 = Satisfied<br>Q5 = Not very useful<br>Q6 = Attentive and professional<br>Q8 = Good<br>Q10 = 2<br>Email = byrtusova@lexona.cz<br>Country = Czech Republic<br>Sales Rep = michal.swierkosz@aperam.com<br>Prefered language = English<br>customer_satisfaction = Q4 2023<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 9<br>q11other2 = 0<br><hr>ID lead = 3474486<br>Date = 2025-07-24<br>Q1a = Commercial conditions<br>Q1b = Products<br>Q1c = Commercial relationship<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 8<br>Email = l.zachariasz@myjacquet.com<br>Country = Poland<br>Sales Rep = liliana.czastkiewicz@aperam.com<br>Prefered language = Polish<br>Q9 = Yes<br>q11a = 5<br>q11b = 3<br>q11c = 6<br>q11d = 2<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3470637<br>Date = 2025-07-23<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Commercial relationship<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = Somewhat useful<br>Q4 = Very satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not important<br>Q10 = 10<br>Email = magazyn@icfsteel.eu<br>Country = Poland<br>Sales Rep = liliana.czastkiewicz@aperam.com<br>Prefered language = Polish<br>Q9 = No<br>q11a = 9<br>q11b = 7<br>q11c = 0<br>q11d = 9<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3470609<br>Date = 2025-07-23<br>Q1a = Claim settlement<br>Q1b = Commercial conditions<br>Q1c = Products<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 8<br>Email = zaopatrzenie@rstechnology.pl<br>Country = Poland<br>Sales Rep = liliana.czastkiewicz@aperam.com<br>Sales Channel = SSC<br>Prefered language = Polish<br>Served By = SSPol_Acc<br>Q9 = No<br>q11a = 6<br>q11b = 0<br>q11c = 0<br>q11d = 7<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3470538<br>Date = 2025-07-23<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Very important<br>Q10 = 9<br>Email = k.baran@ntsa.pl<br>Country = Poland<br>Prefered language = Polish<br>Q9 = Yes<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3470505<br>Date = 2025-07-23<br>Q1a = Commercial conditions<br>Q1b = Commercial relationship<br>Q1c = Technical support and development<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 8<br>Email = czubek@tsn.com.pl<br>Country = Poland<br>Sales Rep = liliana.czastkiewicz@aperam.com<br>Industry = Food, Beverage & Water<br>Prefered language = Polish<br>customer_satisfaction = Q4 2023<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3467486<br>Date = 2025-07-23<br>Q1a = Logistics<br>Q1b = Communication<br>Q1c = Commercial relationship<br>Q2 = Very satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 9<br>Email = wioletta.zawisza@italmetal.com<br>Country = Poland<br>Prefered language = Polish<br>Q9 = Yes<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3467013<br>Date = 2025-07-22<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Communication<br>Q2 = Satisfied<br>Q3 = Somewhat satisfied<br>Q7 = Very useful<br>Q4 = Somewhat satisfied<br>Q5 = Very useful<br>Q6 = Attentive and professional<br>Q8 = Good<br>Q10 = 7<br>Email = monika.jyrjens@kominox.com<br>Country = Estonia<br>Sales Rep = joanna.gancarczyk@aperam.com<br>Prefered language = English<br>q3Commentaire = The pallet bars are weak. To our comment we received the answer that this is the APERAM standard. Th<br>q4Commentaire = Mostly  we  satisfied  . Sometimes   there  are  delays  and  ,of  course ,  the  delays are irritat<br>q4bisCommentaire = Based on our experience of communicating with your claims department, we observe formal responses in<br>Q9 = No<br>q11a = 5<br>q11b = 8<br>q11c = 5<br>q11d = 5<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3466595<br>Date = 2025-07-22<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Products<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 8<br>Email = grzegorz.przywozki@bozamet.pl<br>Country = Poland<br>Sales Rep = michal.swierkosz@aperam.com<br>Prefered language = Polish<br>Q9 = Yes<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3466520<br>Date = 2025-07-22<br>Q1a = Logistics<br>Q1b = Communication<br>Q1c = Products<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Unsatisfied<br>Q5 = Useful<br>Q6 = Room for improvement<br>Q8 = Very important<br>Q10 = 5<br>q12Commentaire = It is difficult to negociate and receive offers for small quantities. Aperam as dedicated Supplier doesn't meet the Clients needs ( MOQ, LT is not negotiable what enable us as a producer to use material from dedicated Supplier,. For smaller batches we are forced to look for a spot offers on the market). The Alloy Surcharges are presented clearly and on time. The availability of material and range of products don't match the current needs. Cusotmer service is not willing to help with filling documents such as price list, quality reports. Theese are the points that could be improoved.<br>Email = m.krzywicka@plast-met.com<br>Country = Poland<br>Sales Rep = lukasz.marcinek@aperam.com<br>Sales Channel = SSC<br>q4Commentaire = MOQ is too high and not negotiable<br>q6Commentaire = It is hard to receive any support more extended than minimum. Cooperation is very poor, there is no <br>Q9 = Yes<br>q10Commentaire = 50/50 
products have good quality, logistic conditions, team support can be improoved<br>q11a = 2<br>q11b = 3<br>q11c = 5<br>q11d = 5<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3466515<br>Date = 2025-07-22<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Products<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 5<br>Email = bozena.krawczyk@aperam.com<br>Country = Poland<br>Prefered language = Polish<br>q4bisCommentaire = Zdarzają się opóźnienia materiału z huty, mniej w tym roku niż w roku poprzednim, lecz wciąż występu<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3466511<br>Date = 2025-07-22<br>Q1a = Commercial conditions<br>Q1b = Communication<br>Q1c = Commercial relationship<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = I don't use digital solutions<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Good<br>Q10 = 7<br>Email = david.shaw@rimexmetals.com<br>Country = United Kingdom<br>Sales Rep = david.barker@aperam.com<br>Prefered language = English<br>Q9 = Yes<br>q11a = 8<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3462718<br>Date = 2025-07-21<br>Q1a = Logistics<br>Q1b = Products<br>Q2 = Very satisfied<br>Q3 = Satisfied<br>Q7 = I'd like to see more functionality<br>Q4 = Very satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not important<br>Q10 = 10<br>q12Commentaire = More qualities would be very useful, like 309, 310 904<br>Email = vincentiu.ciocan@ferumix.ro<br>Country = Romania<br>Sales Rep = joanna.gancarczyk@aperam.com<br>Prefered language = English<br>Q9 = Yes<br>q11a = 7<br>q11b = 4<br>q11c = 8<br>q11d = 6<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3462717<br>Date = 2025-07-21<br>Q1a = Logistics<br>Q1b = Claim settlement<br>Q1c = Commercial conditions<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Very useful<br>Q4 = Satisfied<br>Q5 = Very useful<br>Q6 = Attentive and professional<br>Q8 = Very important<br>Q10 = 9<br>Email = adina.sipos@directline.ro<br>Country = Romania<br>Sales Rep = joanna.gancarczyk@aperam.com<br>Sales Channel = SSC<br>Industry = Distribution<br>Prefered language = English<br>customer_satisfaction = Q4 2023<br>Q9 = Yes<br>q11a = 9<br>q11b = 10<br>q11c = 10<br>q11d = 9<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3439147<br>Date = 2025-07-15<br>Q1a = Logistics<br>Q1b = Products<br>Q1c = Technical support and development<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Very useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Very important<br>Q10 = 9<br>Email = kornelia.jonas@ellagro.pl<br>Country = Poland<br>Sales Rep = liliana.czastkiewicz@aperam.com<br>Sales Channel = SSC<br>Industry = First transformation<br>Prefered language = Polish<br>Served By = SSPol_Acc<br>customer_satisfaction = Q4 2023<br>Q9 = No<br>q11a = 9<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3438992<br>Date = 2025-07-15<br>Q1a = Logistics<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 8<br>q12Commentaire = brak<br>Email = zakupy@retech.pl<br>Country = Poland<br>Sales Rep = malgorzata.rasztabiga@aperam.com<br>Sales Channel = SSC<br>Prefered language = Polish<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br>q11Commentaire = 8<br><hr>ID lead = 3435983<br>Date = 2025-07-15<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Commercial relationship<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Very useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 8<br>Email = szymon.motyka@moeschle.pl<br>Country = Poland<br>Sales Rep = liliana.czastkiewicz@aperam.com<br>Industry = Food, Beverage & Water<br>Prefered language = Polish<br>customer_satisfaction = Q4 2023<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3419476<br>Date = 2025-07-10<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Products<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Very important<br>Q10 = 9<br>Email = magdalena.szynkielewska@bshg.com<br>Country = Poland<br>Sales Rep = agnieszka.kuna@aperam.com<br>Prefered language = Polish<br>Q9 = Yes<br>q11a = 5<br>q11b = 3<br>q11c = 5<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3411614<br>Date = 2025-07-08<br>Q1a = Commercial conditions<br>Q1b = Commercial relationship<br>Q2 = Very satisfied<br>Q3 = Satisfied<br>Q7 = I don't use digital solutions<br>Q4 = Satisfied<br>Q5 = Not very useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 10<br>q12Commentaire = nie mamy uwag do współpracy z firmą. cieszymy się miłą współpracą i profesjonalną obsługą opiekunów.<br>Email = arleta.marciniak@laser-stal.pl<br>Country = Poland<br>Sales Rep = karol.macherzynski@aperam.com<br>Prefered language = Polish<br>Q9 = No<br>q11a = 9<br>q11b = 0<br>q11c = 0<br>q11d = 9<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3411601<br>Date = 2025-07-08<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Products<br>Q2 = Satisfied<br>Q3 = Somewhat satisfied<br>Q7 = Very useful<br>Q4 = Satisfied<br>Q5 = Not very useful<br>Q6 = Attentive and professional<br>Q8 = Very important<br>Q10 = 7<br>q12Commentaire = Jedna uwaga na przyszłość. Nie wszystko co jest oczywiste dla nas jest równie oczywiste dla rozmówcy. Miłego dnia! ;)<br>Email = amajewska@hexonic.com<br>Country = Poland<br>Sales Rep = malgorzata.rasztabiga@aperam.com<br>Prefered language = Polish<br>q3Commentaire = Etykiety są niedostosowane do wymagań naszej firmy. Pomimo zgłaszania problemu, wciąż nie zauważamy <br>q4Commentaire = Po początkowych niedomówieniach sytuacja została dograna po obu stronach my-dostawca<br>q5Commentaire = Preferuję jednak bezpośredni kontakt z opiekunem handlowym<br>Q9 = Yes<br>q11a = 9<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3396345<br>Date = 2025-07-04<br>Q1a = Logistics<br>Q1b = Claim settlement<br>Q1c = Commercial conditions<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 5<br>Email = karol.macherzynski@aperam.com<br>Prefered language = Polish<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3396280<br>Date = 2025-07-04<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Somewhat satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 5<br>Email = olga.peral@grupocunado.com<br>Country = Spain<br>Prefered language = Spanish<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><br />
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<hr>ID lead = 3396046<br>Date = 2025-07-04<br>Q1a = Logistics<br>Q1b = Products<br>Q1c = Commercial conditions<br>Q2 = Satisfied<br>Q3 = Unsatisfied<br>Q7 = Very useful<br>Q4 = Satisfied<br>Q5 = Very useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 8<br>Email = maria@inoxforma.com<br>Country = Spain<br>Sales Rep = sebastien.ridao@aperam.com<br>Sales Channel = SSC<br>Prefered language = Spanish<br>q2Commentaire = la calidad es correcta<br>q3Commentaire = Para nosotros el embalaje no es correcto y presenta problemas de seguridad<br>Q9 = Yes<br>q9Commentaire = siempre y cuando se puede vender y obtener un buen precio <br>q11a = 6<br>q11b = 7<br>q11c = 0<br>q11d = 5<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3396001<br>Date = 2025-07-04<br>Q1a = Logistics<br>Q1b = Claim settlement<br>Q1c = Commercial conditions<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = I don't use digital solutions<br>Q4 = Unsatisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Very important<br>Q10 = 6<br>q12Commentaire = La desatención por parte del departamento de Calidad es inadmisible<br>Email = xaviervera@paver.es<br>Country = Spain<br>Sales Rep = sebastien.ridao@aperam.com<br>Sales Channel = SSC<br>Prefered language = Spanish<br>q4Commentaire = A pesar que las entregas del K41X las calificaría como POCO SATISFECHO, las entregas del K44X son un<br>q4bisCommentaire = Los fallos casi constantes en las entregas del K44X nos hacen fallar sistemáticamente con los compro<br>Q9 = No<br>q9Commentaire = Pero si para el K44X<br>q11a = 0<br>q11b = 8<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3395874<br>Date = 2025-07-04<br>Q1a = Logistics<br>Q1b = Claim settlement<br>Q1c = Commercial conditions<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Somewhat satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 6<br>Email = yruiz@girbau.com<br>Country = Spain<br>Sales Rep = sebastien.ridao@aperam.com<br>Sales Channel = SSC<br>Prefered language = Spanish<br>q6Commentaire = Estaría entre atento y poco atento, hemos de estar siempre encima de ellos para reclamar fechas, env<br>q9Commentaire = podria ser una opción a un futuro<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3395873<br>Date = 2025-07-04<br>Q1a = Logistics<br>Q1b = Claim settlement<br>Q1c = Commercial conditions<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Not very useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 6<br>Email = compras@mychefpro.com<br>Country = Spain<br>Sales Rep = sebastien.ridao@aperam.com<br>Prefered language = Spanish<br>Q9 = Yes<br>q9Commentaire = se deberia estudiar, por el tema del precio<br>q11a = 8<br>q11b = 6<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3395867<br>Date = 2025-07-04<br>Q1a = Logistics<br>Q1b = Claim settlement<br>Q1c = Commercial conditions<br>Q2 = Somewhat satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Somewhat satisfied<br>Q5 = Very useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 6<br>Email = hector.gomez@frecan.com<br>Country = Spain<br>Sales Rep = sebastien.ridao@aperam.com<br>Sales Channel = SSC<br>Prefered language = Spanish<br>q2Commentaire = hemos tenido algunos problemas de calidad que esperamos estén resueltos.<br>q4Commentaire = últimamente las entregas se demoran, han pasado ha ser minimo 48 horas y muchas veces mas.<br>Q9 = No<br>q11a = 4<br>q11b = 4<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3392422<br>Date = 2025-07-03<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Commercial relationship<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = Very useful<br>Q4 = Very satisfied<br>Q5 = Not very useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 8<br>Email = a.flanz@mtl.com.pl<br>Country = Poland<br>Sales Rep = marta.drabik@aperam.com<br>Industry = Distribution<br>Prefered language = Polish<br>customer_satisfaction = Q4 2023<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3391904<br>Date = 2025-07-03<br>Q1a = Logistics<br>Q1b = Claim settlement<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Good<br>Q10 = 5<br>Email = charlotte.rachel@aperam.com<br>Country = Armenia<br>Industry = Mobility & Other Transport<br>Prefered language = English<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3388232<br>Date = 2025-07-02<br>Q1a = Logistics<br>Q1b = Claim settlement<br>Q1c = Commercial conditions<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 5<br>q12Commentaire = Es muy importante cumplir los plazos de entrega, capacidad de resolución ante nuevas necesidades o acelerar plazo de materiales ya solicitados. Rapidez de gestión de rechazos y sus consecuentes abonos. En nuestro caso Manuel Novas, <br>Email = mjcabrera@infrico.com<br>Country = Spain<br>Sales Rep = manuel.novas@aperam.com<br>Sales Channel = SSC<br>Prefered language = Spanish<br>q1Commentaire = calidad del material y relación comercial<br>q2Commentaire = Satisfecho<br>q3Commentaire = satisfecho<br>q4Commentaire = satisfecho<br>q5Commentaire = útil<br>q6Commentaire = atento y profesional<br>q7Commentaire = satistecho<br>q8Commentaire = muy importante<br>Q9 = No<br>q10Commentaire = 8<br>q11a = 8<br>q11b = 8<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3383973<br>Date = 2025-07-01<br>Q1a = Logistics<br>Q1b = Claim settlement<br>Q1c = Commercial relationship<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not important<br>Q10 = 10<br>Email = przemek.szmulkiewicz@zelmet-rzeszow.pl<br>Country = Poland<br>Sales Rep = malgorzata.rasztabiga@aperam.com<br>Prefered language = Polish<br>customer_satisfaction = Q4 2023<br>Q9 = Yes<br>q11a = 8<br>q11b = 7<br>q11c = 0<br>q11d = 7<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3383961<br>Date = 2025-07-01<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Communication<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = I don't use digital solutions<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Very important<br>Q10 = 8<br>Email = iwona.kolodziejczyk@zuk.com.pl<br>Country = Poland<br>Sales Rep = piotr.rodzen@aperam.com<br>Prefered language = Polish<br>q2Commentaire = jesteśmy zadowoleni z relacji handlowych i jakości<br>q3Commentaire = zadowolona<br>q4Commentaire = zadowolona<br>q5Commentaire = bardzo użyteczne<br>q6Commentaire = zaangażowany i profesjonalny<br>q7Commentaire = nie korzystam<br>q8Commentaire = bardzo ważne<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br>q11Commentaire = 10<br><hr>ID lead = 3383959<br>Date = 2025-07-01<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Commercial relationship<br>Q2 = Very satisfied<br>Q3 = Somewhat satisfied<br>Q7 = Very useful<br>Q4 = Satisfied<br>Q5 = Very useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 10<br>Email = p.antoszak@jeremias.pl<br>Country = Poland<br>Sales Rep = michal.swierkosz@aperam.com<br>Industry = Architecture Building Construction<br>Prefered language = Polish<br>customer_satisfaction = Q4 2023<br>q3Commentaire = Zdarza się, że dostarczone palety zwłaszcza dla formatów 1500 x 3000 są popękane...mamy problem z ro<br>Q9 = Yes<br>q11a = 9<br>q11b = 10<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3353111<br>Date = 2025-06-23<br>Q1a = Logistics<br>Q1b = Technical support and development<br>Q1c = Commercial conditions<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = Somewhat useful<br>Q4 = Very satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 9<br>Email = info@absoares.pt<br>Country = Portugal<br>Sales Rep = maria-jose.soto@aperam.com<br>Prefered language = Portuguese<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3352489<br>Date = 2025-06-23<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Products<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = Very useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 9<br>Email = helene.moller@hacklaenderkassel.de<br>Country = Germany<br>Prefered language = German<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3352460<br>Date = 2025-06-23<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Products<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Very important<br>Q10 = 8<br>Email = sebastian.francz@kloeckner.com<br>Country = Germany<br>Prefered language = German<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3337546<br>Date = 2025-06-19<br>Q1a = Logistics<br>Q1b = Claim settlement<br>Q1c = Commercial conditions<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Not very useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 9<br>Email = info@nibrobv.nl<br>Country = Netherlands<br>Prefered language = Dutch<br>Q9 = Yes<br>q9Commentaire = afhankelijk van prijsstelling<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3337466<br>Date = 2025-06-19<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Products<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = Somewhat useful<br>Q4 = Very satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 8<br>Email = s.friederichs@weinmann-aach.de<br>Country = Germany<br>Sales Rep = miriam.jaschinski@aperam.com<br>Sales Channel = SSC<br>Prefered language = German<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 8<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3337465<br>Date = 2025-06-19<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Communication<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 9<br>Email = michael.seckinger@valbruna.de<br>Country = Germany<br>Prefered language = German<br>Q9 = No<br>q11a = 7<br>q11b = 3<br>q11c = 0<br>q11d = 2<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3337435<br>Date = 2025-06-19<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Communication<br>Q2 = Very satisfied<br>Q3 = Satisfied<br>Q7 = Very useful<br>Q4 = Very satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Very important<br>Q10 = 9<br>Email = lenny.oerlemans@testas.be<br>Country = Belgium<br>Sales Rep = frank.jacobs@aperam.com<br>Sales Channel = SSC<br>Prefered language = French<br>Q9 = No<br>q9Commentaire = pas encore<br>q11a = 5<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3337433<br>Date = 2025-06-19<br>Q1a = Logistics<br>Q1b = Claim settlement<br>Q1c = Commercial conditions<br>Q2 = Somewhat satisfied<br>Q3 = Very satisfied<br>Q7 = Very useful<br>Q4 = Satisfied<br>Q5 = Very useful<br>Q6 = Attentive and professional<br>Q8 = Not important<br>Q10 = 6<br>q12Commentaire = Für uns ist eine saubere Kante der Flachstähle und Coils von hoher Bedeutung. In der Vergangenheit wurde oft Material mit Grat geliefert welcher für uns einen enormen Aufwand und Nacharbeit bedeutet. Dieses wurde schon durch die gute Zusammenarbeit mit Herrn Arnaud Leger verbessert und bleibt auch hoffentlich so. Vielleicht gibt es für die Zukunft ja die Möglichkeit Kanten zu Arrondieren um eine noch bessere Qualität zu liefern. 
Ansonsten sind wir sehr zufrieden mit dem Material von Aperam !<br>Email = christoph.over@rohrschellen.de<br>Country = Germany<br>Prefered language = German<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3312419<br>Date = 2025-06-13<br>Q1a = Logistics<br>Q1b = Claim settlement<br>Q1c = Products<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 10<br>Email = admon@tvillalon.com<br>Country = Spain<br>Sales Rep = a.torres@aperam.com<br>Sales Channel = SSC<br>Prefered language = Spanish<br>q2Commentaire = De hace un año aprox. las chapas llegan muchas veces con menos calidad, ondulaciones a lo largo de t<br>q6Commentaire = Isabel como siempre muy bien, buenas gestión y atenta, nos conocemos desde hace muchos años.<br>Q9 = Yes<br>q9Commentaire = No lo hemos pensado, dependerá del precio de la chatarra<br>q11a = 10<br>q11b = 8<br>q11c = 0<br>q11d = 9<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3312385<br>Date = 2025-06-13<br>Q1a = Logistics<br>Q1b = Products<br>Q1c = Commercial conditions<br>Q2 = Very satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Not very useful<br>Q6 = Attentive and professional<br>Q8 = Not important<br>Q10 = 7<br>Email = dfernandez@delvalle.es<br>Country = Spain<br>Sales Rep = ignacio.campo@aperam.com<br>Sales Channel = SSC<br>Prefered language = Spanish<br>Served By = SSIber_Acc<br>Q9 = Yes<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3312380<br>Date = 2025-06-13<br>Q1a = Logistics<br>Q1b = Products<br>Q1c = Commercial conditions<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 8<br>Email = dep.tecnico@imexelzorro.com<br>Country = Spain<br>Sales Rep = manuel.novas@aperam.com<br>Prefered language = Spanish<br>Q9 = Yes<br>q11a = 0<br>q11b = 8<br>q11c = 0<br>q11d = 6<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3308749<br>Date = 2025-06-12<br>Q1a = Logistics<br>Q1b = Products<br>Q1c = Commercial conditions<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Somewhat satisfied<br>Q5 = Not very useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 8<br>q12Commentaire = Tendríamos mucha más relación si no fuésemos competencia.<br>Email = cberezo@acinesgon.com<br>Country = Spain<br>Sales Rep = ignacio.campo@aperam.com<br>Prefered language = Spanish<br>q4Commentaire = Se suelen retrasar con frecuencia.<br>q5Commentaire = La web proporciona datos un tanto incorrectos, ya que muestra una fecha de confirmación pero suelen <br>Q9 = Yes<br>q11a = 7<br>q11b = 9<br>q11c = 9<br>q11d = 9<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3308420<br>Date = 2025-06-12<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = Somewhat useful<br>Q4 = Very satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 9<br>Email = pcollado@coviman.es<br>Country = Spain<br>Prefered language = Spanish<br>q1Commentaire = Precios, logística y relación comercial.<br>Q9 = No<br>q11a = 0<br>q11b = 9<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><br />
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<hr>ID lead = 3308355<br>Date = 2025-06-12<br>Q1a = Logistics<br>Q1b = Products<br>Q1c = Commercial conditions<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 8<br>Email = vten@zetrasal.com<br>Country = Spain<br>Sales Rep = a.torres@aperam.com<br>Prefered language = Spanish<br>Q9 = No<br>q11a = 8<br>q11b = 8<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3308339<br>Date = 2025-06-12<br>Q1a = Logistics<br>Q1b = Commercial relationship<br>Q1c = Communication<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 8<br>Email = compras@tcicutting.com<br>Country = Spain<br>Sales Rep = a.torres@aperam.com<br>Prefered language = Spanish<br>Q9 = No<br>q11a = 0<br>q11b = 7<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3304691<br>Date = 2025-06-11<br>Q1a = Logistics<br>Q1b = Claim settlement<br>Q1c = Commercial conditions<br>Q2 = Satisfied<br>Q3 = Very satisfied<br>Q7 = I don't use digital solutions<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 8<br>Email = jmontano@replasa.com<br>Country = Spain<br>Prefered language = Spanish<br>q11a = 0<br>q11b = 7<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3300056<br>Date = 2025-06-10<br>Q1a = Logistics<br>Q1b = Products<br>Q1c = Commercial conditions<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = Somewhat useful<br>Q4 = Very satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 8<br>Email = rigusa@montajesrigusa.com<br>Country = Spain<br>Prefered language = Spanish<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3300047<br>Date = 2025-06-10<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 6<br>Email = compras@cytsa.es<br>Country = Spain<br>Sales Rep = ignacio.campo@aperam.com<br>Prefered language = Spanish<br>Q9 = No<br>q11a = 0<br>q11b = 5<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3300045<br>Date = 2025-06-10<br>Q1a = Logistics<br>Q1b = Products<br>Q1c = Commercial conditions<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = I don't use digital solutions<br>Q4 = Somewhat satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Very important<br>Q10 = 7<br>Email = mazkona@orona-group.com<br>Country = Spain<br>Sales Rep = ignacio.campo@aperam.com<br>Sales Channel = SSC<br>Prefered language = Spanish<br>q4bisCommentaire = Por nuestra forma de fabricar es muy importante la fiabilidad en el cumplimiento de plazos de entreg<br>Q9 = No<br>q11a = 0<br>q11b = 4<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3296573<br>Date = 2025-06-09<br>Q1a = Commercial relationship<br>Q1b = Products<br>Q1c = Commercial conditions<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = I don't use digital solutions<br>Q4 = Satisfied<br>Q5 = Not very useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 9<br>Email = roberto.heras@pierreguerin.equans.com<br>Country = Spain<br>Sales Rep = ignacio.campo@aperam.com<br>Prefered language = Spanish<br>Q9 = Yes<br>q11a = 9<br>q11b = 8<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3296541<br>Date = 2025-06-09<br>Q1a = Logistics<br>Q1b = Products<br>Q1c = Commercial conditions<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = I don't use digital solutions<br>Q4 = Somewhat satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 4<br>Email = josemarisegurola@laserken.com<br>Country = Spain<br>Sales Rep = ignacio.campo@aperam.com<br>Sales Channel = SSC<br>Prefered language = Spanish<br>q4bisCommentaire = Incumplimiento de las fechas de entrega en mas de una ocasion.<br>q6Commentaire = Sin respaldo por parte de fábrica-almacen.<br>q9Commentaire = Antes de responder SI o NO como lo hacemos?.<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3283797<br>Date = 2025-06-06<br>Q1a = Logistics<br>Q1b = Products<br>Q1c = Commercial conditions<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = I don't use digital solutions<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 9<br>Email = tecnica1@jarirr.com<br>Country = Spain<br>Sales Rep = manuel.novas@aperam.com<br>Prefered language = Spanish<br>Q9 = Yes<br>q11a = 0<br>q11b = 9<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3283795<br>Date = 2025-06-06<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Communication<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Not very useful<br>Q6 = Attentive and professional<br>Q8 = Not important<br>Q10 = 8<br>Email = skulski@neumo.pl<br>Country = Poland<br>Prefered language = Polish<br>Q9 = No<br>q11a = 10<br>q11b = 10<br>q11c = 10<br>q11d = 6<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3283794<br>Date = 2025-06-06<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Products<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Very useful<br>Q4 = Satisfied<br>Q5 = Very useful<br>Q6 = Attentive and professional<br>Q8 = Very important<br>Q10 = 10<br>Email = b.kuligowski@nova-trading.com<br>Country = Poland<br>Prefered language = Polish<br>Q9 = Yes<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 7<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3283788<br>Date = 2025-06-06<br>Q1a = Logistics<br>Q1b = Claim settlement<br>Q1c = Products<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Good<br>Q10 = 5<br>Email = tso@dacapo.com<br>Country = Denmark<br>Prefered language = English<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 5<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3280496<br>Date = 2025-06-05<br>Q1a = Logistics<br>Q1b = Products<br>Q1c = Commercial relationship<br>Q2 = Somewhat satisfied<br>Q3 = Satisfied<br>Q7 = Very useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Very important<br>Q10 = 7<br>q12Commentaire = Quality issues decrease values of evaluation. We are pleased of availability and delivery times of required products<br>Email = jari.maukonen@stalatube.com<br>Country = Finland<br>Sales Rep = jutta.jarvinen@aperam.com<br>Sales Channel = SSC<br>Prefered language = English<br>q2Commentaire = Problems with cut edges of 10mm and 12mm strips<br>Q9 = No<br>q11a = 8<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3280225<br>Date = 2025-06-05<br>Q1a = Logistics<br>Q1b = Products<br>Q1c = Commercial conditions<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Very important<br>Q10 = 5<br>Email = dllander@mpabur.es<br>Country = Spain<br>Sales Rep = ignacio.campo@aperam.com<br>Prefered language = Spanish<br>q9Commentaire = depende de lo que pagueis<br>q11a = 7<br>q11b = 6<br>q11c = 5<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3280218<br>Date = 2025-06-05<br>Q1a = Logistics<br>Q1b = Commercial relationship<br>Q1c = Commercial conditions<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = I don't use digital solutions<br>Q4 = Somewhat satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 7<br>Email = alberto.alcalde@laserebro.com<br>Country = Spain<br>Sales Rep = ignacio.campo@aperam.com<br>Sales Channel = SSC<br>Prefered language = Spanish<br>q4Commentaire = Nosotros necesitamos unos plazos de una semana aprox. si se va más allá nos surgen problemas.<br>Q9 = No<br>q11a = 4<br>q11b = 8<br>q11c = 0<br>q11d = 7<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3280203<br>Date = 2025-06-05<br>Q1a = Commercial relationship<br>Q1b = Products<br>Q1c = Commercial conditions<br>Q2 = Very satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Very satisfied<br>Q5 = Very useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 8<br>Email = compras@alacermas.com<br>Country = Spain<br>Sales Rep = fran.cobo@aperam.com<br>Sales Channel = Mill<br>Prefered language = Spanish<br>Q9 = No<br>q11a = 8<br>q11b = 8<br>q11c = 1<br>q11d = 1<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3279697<br>Date = 2025-06-05<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Communication<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = Somewhat useful<br>Q4 = Very satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 9<br>Email = juanjmunoz@exni.es<br>Country = Spain<br>Sales Rep = manuel.novas@aperam.com<br>Sales Channel = SSC<br>Prefered language = Spanish<br>Q9 = No<br>q11a = 0<br>q11b = 9<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3279694<br>Date = 2025-06-05<br>Q1a = Logistics<br>Q1b = Claim settlement<br>Q1c = Commercial conditions<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = Very useful<br>Q4 = Very satisfied<br>Q5 = Very useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 10<br>Email = compras@fricold.es<br>Country = Spain<br>Sales Rep = manuel.novas@aperam.com<br>Prefered language = Spanish<br>Q9 = No<br>q11a = 0<br>q11b = 7<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3276367<br>Date = 2025-06-04<br>Q1a = Commercial relationship<br>Q1b = Products<br>Q1c = Commercial conditions<br>Q2 = Very satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Very satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not important<br>Q10 = 10<br>Email = seguramoreno@calprisa.com<br>Country = Spain<br>Sales Rep = manuel.novas@aperam.com<br>Sales Channel = SSC<br>Prefered language = Spanish<br>Served By = SSIber_Acc<br>q1Commentaire = Estamos muy contentos tanto con el trato comercial como con el servicio técnico que es muy diligente en la resolución de dudas.<br>Q9 = Yes<br>q9Commentaire = Estaríamos dispuestos a vender la chatarra de los productos de inoxidable a Aperam.<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3276155<br>Date = 2025-06-04<br>Q1a = Commercial relationship<br>Q1b = Products<br>Q1c = Commercial conditions<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = Somewhat useful<br>Q4 = Very satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 8<br>Email = jcivico@transformadosdelsur.es<br>Country = Spain<br>Sales Rep = manuel.novas@aperam.com<br>Prefered language = Spanish<br>Q9 = No<br>q11a = 0<br>q11b = 5<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3276153<br>Date = 2025-06-04<br>Q1a = Logistics<br>Q1b = Products<br>Q1c = Commercial conditions<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = I don't use digital solutions<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Very important<br>Q10 = 8<br>Email = tallerescorral@tallerescorral.com<br>Country = Spain<br>Prefered language = Spanish<br>Q9 = No<br>q11a = 0<br>q11b = 9<br>q11c = 0<br>q11d = 8<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3276152<br>Date = 2025-06-04<br>Q1a = Logistics<br>Q1b = Commercial relationship<br>Q1c = Commercial conditions<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Very useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 8<br>Email = administracion@eratos.es<br>Country = Spain<br>Sales Rep = manuel.novas@aperam.com<br>Prefered language = Spanish<br>Q9 = No<br>q11a = 0<br>q11b = 8<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3275707<br>Date = 2025-06-04<br>Q1a = Logistics<br>Q1b = Claim settlement<br>Q1c = Products<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Somewhat satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 8<br>Email = admin2@lasermolina.com<br>Country = Spain<br>Sales Rep = a.torres@aperam.com<br>Sales Channel = SSC<br>Prefered language = Spanish<br>q4bisCommentaire = las entregas de material son lentas y con poca información sobre el estado de nuestros pedidos. Nece<br>Q9 = Yes<br>q9Commentaire = se podría ver<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3271489<br>Date = 2025-06-03<br>Q1a = Logistics<br>Q1b = Commercial relationship<br>Q1c = Products<br>Q2 = Very satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Very satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 9<br>Email = calidad@coplegal.com<br>Country = Spain<br>Prefered language = Spanish<br>Q9 = No<br>q11a = 0<br>q11b = 8<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3271483<br>Date = 2025-06-03<br>Q1a = Logistics<br>Q1b = Products<br>Q1c = Commercial conditions<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Very important<br>Q10 = 9<br>Email = carlos.martins@inoxaroes.pt<br>Country = Portugal<br>Sales Rep = maria-jose.soto@aperam.com<br>Prefered language = Portuguese<br>Q9 = No<br>q11a = 7<br>q11b = 7<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3271475<br>Date = 2025-06-03<br>Q1a = Logistics<br>Q1b = Claim settlement<br>Q1c = Products<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Very useful<br>Q4 = Somewhat satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Very important<br>Q10 = 8<br>Email = ferdinox@gmail.com<br>Country = Portugal<br>Prefered language = Portuguese<br>q4bisCommentaire = O prazo de entrega é algumas vezes incerto. As bobines vêm por vezes com riscos.<br>Q9 = Yes<br>q9Commentaire = Dependendo das condições, uma vez que temos parceria com uma empresa que nos faz a retoma dos desper<br>q11a = 8<br>q11b = 8<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3271464<br>Date = 2025-06-03<br>Q1a = Logistics<br>Q1b = Commercial relationship<br>Q2 = Satisfied<br>Q3 = Very satisfied<br>Q7 = I don't use digital solutions<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 8<br>Email = ouhoudmetal@gmail.com<br>Country = Morocco<br>Sales Rep = sebastien.ridao@aperam.com<br>Sales Channel = SSC<br>Industry = General Industry/first transformation<br>Prefered language = French<br>customer_satisfaction = Q2 2024<br>Q9 = No<br>q11a = 0<br>q11b = 4<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3271463<br>Date = 2025-06-03<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 8<br>Email = siham@detailinox.ma<br>Country = Morocco<br>Sales Rep = sebastien.ridao@aperam.com<br>Industry = Distribution<br>Prefered language = French<br>customer_satisfaction = Q2 2024<br>q2Commentaire = Satisfait<br>q3Commentaire = Satisfait<br>q4Commentaire = Satisfait<br>q5Commentaire = Utile<br>q6Commentaire = Extrêmement attentive et professionnelle<br>q8Commentaire = Pas encore important, mais certainement à l'avenir<br>Q9 = Yes<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br>q11Commentaire = 7<br><br />
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<hr>ID lead = 3271457<br>Date = 2025-06-03<br>Q1a = Logistics<br>Q1b = Products<br>Q1c = Commercial conditions<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 9<br>Email = pascual.riquelme@hjl.es<br>Country = Spain<br>Sales Rep = a.torres@aperam.com<br>Industry = General Industry/first transformation<br>Prefered language = Spanish<br>customer_satisfaction = Q2 2024<br>Q9 = No<br>q11a = 8<br>q11b = 8<br>q11c = 5<br>q11d = 7<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3271455<br>Date = 2025-06-03<br>Q1a = Logistics<br>Q1b = Products<br>Q1c = Commercial conditions<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = Somewhat useful<br>Q4 = Very satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Very important<br>Q10 = 9<br>Email = carlos.barreiro@lapesa.es<br>Country = Spain<br>Sales Rep = tomas.larriba@aperam.com<br>Industry = ABC<br>Prefered language = Spanish<br>customer_satisfaction = Q2 2024<br>Q9 = No<br>q11a = 8<br>q11b = 8<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3271452<br>Date = 2025-06-03<br>Q1a = Logistics<br>Q1b = Products<br>Q1c = Commercial conditions<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 7<br>Email = enric@guma.es<br>Country = Spain<br>Sales Rep = sebastien.ridao@aperam.com<br>Prefered language = Spanish<br>customer_satisfaction = Q2 2024<br>Q9 = No<br>q11a = 4<br>q11b = 5<br>q11c = 5<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3271451<br>Date = 2025-06-03<br>Q1a = Logistics<br>Q1b = Claim settlement<br>Q1c = Commercial conditions<br>Q2 = Somewhat satisfied<br>Q3 = Satisfied<br>Q7 = I don't use digital solutions<br>Q4 = Satisfied<br>Q5 = Not useful<br>Q6 = Attentive and professional<br>Q8 = Not important<br>Q10 = 5<br>q12Commentaire = En los últimos años se repiten defectos en las bobinas y la gestión de la reclamación es pésima, a parte, da igual que se devuelva la bobina pues Aperam pasa el recibo como si el material fuese válido. Lo importante para Aperam es cobrar, está en una posición de privilegio tiene 0 empatía con la situación de las pequeñas empresas como la nuestra.<br>Email = administracion@inoxdubra.com<br>Country = Spain<br>Prefered language = Spanish<br>q6Commentaire = valoración sólo para el personal de Porriño (Galicia)<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3267386<br>Date = 2025-06-02<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Products<br>Q2 = Satisfied<br>Q3 = Somewhat satisfied<br>Q7 = Somewhat useful<br>Q4 = Somewhat satisfied<br>Q5 = Useful<br>Q6 = Somewhat attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 6<br>Email = liesbet.debacker@sadel.be<br>Country = Belgium<br>Prefered language = Dutch<br>q4Commentaire = de levertermijn in 2024 werd weinig gerespecteerd.
voor 2025 momenteel nog geen grote problemen.<br>q4bisCommentaire = pijnlijk om te zien dat onze eindklant dezelfde of betere prijs ontvangst dan ons.<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3247141<br>Date = 2025-05-28<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 8<br>Email = ana@lasermimar.com<br>Country = Spain<br>Sales Rep = sebastien.ridao@aperam.com<br>Prefered language = Spanish<br>q1Commentaire = todas<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><br />
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<hr>ID lead = 3243805<br>Date = 2025-05-27<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Products<br>Q2 = Satisfied<br>Q3 = Somewhat satisfied<br>Q7 = Very useful<br>Q4 = Very satisfied<br>Q5 = Not very useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 9<br>Email = h.warncke@spaeter-hannover.de<br>Country = Germany<br>Prefered language = German<br>customer_satisfaction = Q2 2025<br>q3Commentaire = Es fehlen Hölzer unter den Bunden. Höherer Entladungsaufwand!<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3243473<br>Date = 2025-05-27<br>Q1a = Logistics<br>Q1b = Products<br>Q1c = Commercial conditions<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 9<br>Email = nereas@elay.eus<br>Country = Spain<br>Prefered language = Spanish<br>customer_satisfaction = Q2 2025<br>Q9 = No<br>q9Commentaire = Aún no hemos valorado esta opción.
<br>q10Commentaire = Estamos satisfechos con el servicio que nos da APERAM<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 5<br>q11other2 = 0<br><hr>ID lead = 3243311<br>Date = 2025-05-27<br>Q1a = Claim settlement<br>Q1b = Products<br>Q1c = Commercial conditions<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 9<br>Email = comercial@aguinox.com<br>Country = Portugal<br>Sales Rep = maria-jose.soto@aperam.com<br>Industry = Food, beverage & water<br>Prefered language = Portuguese<br>customer_satisfaction = Q2 2024<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3243193<br>Date = 2025-05-27<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Products<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = I don't use digital solutions<br>Q4 = Satisfied<br>Q5 = Not very useful<br>Q6 = Attentive and professional<br>Q8 = Not important<br>Q10 = 9<br>Email = pieter.buseyne@stumaco.be<br>Country = Belgium<br>Sales Rep = maxim.arnouts@aperam.com<br>Prefered language = Dutch<br>q5Commentaire = Gewoon nog niet echt gebruikt / bezocht<br>q6Commentaire = geen klachten, doe zo verder :)<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2nom = andere toeleverancier/handelaar<br>q11other2 = 8<br><hr>ID lead = 3243166<br>Date = 2025-05-27<br>Q1a = Logistics<br>Q2 = Somewhat satisfied<br>Q3 = Somewhat satisfied<br>Q7 = I don't use digital solutions<br>Q4 = Unsatisfied<br>Q5 = Not useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 5<br>Email = jmsugranes@valira.com<br>Country = Spain<br>Sales Rep = sebastien.ridao@aperam.com<br>Prefered language = Spanish<br>q2Commentaire = plazo de entrega muy largo <br>q3Commentaire = no valoro este aspecto, plaz de entrega importa...embalaje se tira<br>q4Commentaire = un contenedor de china llega antes que un pedido vuestro.... luego nos quejamos. si no teneis stock <br>Q9 = Yes<br>q11a = 0<br>q11b = 5<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3243165<br>Date = 2025-05-27<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Products<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = Very useful<br>Q4 = Satisfied<br>Q5 = Very useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 8<br>Email = z.helebrand@stappert.biz<br>Country = Czech Republic<br>Sales Rep = tomas.vaclavik@aperam.com<br>Prefered language = English<br>Q9 = No<br>q11a = 7<br>q11b = 7<br>q11c = 7<br>q11d = 8<br>q11other1nom = Asian mills<br>q11other1 = 9<br>q11other2 = 0<br><hr>ID lead = 3242982<br>Date = 2025-05-27<br>Q1a = Logistics<br>Q1b = Commercial relationship<br>Q1c = Products<br>Q2 = Very satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Very satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 9<br>Email = ptipurchase@jacquetmetals.com<br>Country = Portugal<br>Sales Rep = maria-jose.soto@aperam.com<br>Prefered language = Portuguese<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3242968<br>Date = 2025-05-27<br>Q1a = Logistics<br>Q1b = Products<br>Q1c = Commercial conditions<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = Very useful<br>Q4 = Very satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 9<br>Email = antoniopinho@solinov.pt<br>Country = Portugal<br>Sales Rep = maria-jose.soto@aperam.com<br>Prefered language = Portuguese<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3242959<br>Date = 2025-05-27<br>Q1a = Logistics<br>Q1b = Products<br>Q1c = Commercial conditions<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Very important<br>Q10 = 10<br>Email = administracion@marto.es<br>Country = Spain<br>Sales Rep = tomas.larriba@aperam.com<br>Industry = Consumer goods<br>Prefered language = Spanish<br>customer_satisfaction = Q2 2024<br>Q9 = No<br>q11a = 9<br>q11b = 9<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3242949<br>Date = 2025-05-27<br>Q1a = Logistics<br>Q1b = Products<br>Q1c = Commercial conditions<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 8<br>Email = ana.calero@eurocalder.com<br>Country = Spain<br>Sales Rep = a.torres@aperam.com<br>Sales Channel = SSC<br>Prefered language = Spanish<br>customer_satisfaction = Q2 2024<br>q4Commentaire = Aunque hay pedidos se han demorado.<br>Q9 = Yes<br>q11a = 5<br>q11b = 7<br>q11c = 0<br>q11d = 5<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3242948<br>Date = 2025-05-27<br>Q1a = Logistics<br>Q1b = Commercial relationship<br>Q1c = Commercial conditions<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = Very useful<br>Q4 = Satisfied<br>Q5 = Very useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 10<br>Email = compras@lasercor.com<br>Country = Spain<br>Sales Rep = tomas.larriba@aperam.com<br>Prefered language = Spanish<br>Q9 = No<br>q11a = 9<br>q11b = 10<br>q11c = 0<br>q11d = 0<br>q11other1nom = Acinesgon<br>q11other1 = 10<br>q11other2 = 0<br><hr>ID lead = 3242945<br>Date = 2025-05-27<br>Q1a = Commercial conditions<br>Q1b = Products<br>Q1c = Commercial relationship<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not important<br>Q10 = 7<br>Email = info@retrotec.eu<br>Country = Germany<br>Prefered language = German<br>Q9 = Yes<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3242944<br>Date = 2025-05-27<br>Q1a = Commercial conditions<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Not very useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 7<br>Email = t.brok@leering-enschede.nl<br>Country = Netherlands<br>Sales Rep = wilbert.bolt@aperam.com<br>Prefered language = Dutch<br>Q9 = No<br>q11a = 5<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3242937<br>Date = 2025-05-27<br>Q1a = Logistics<br>Q1b = Commercial relationship<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Very important<br>Q10 = 9<br>Email = direccion@faincahr.es<br>Country = Spain<br>Sales Rep = manuel.novas@aperam.com<br>Industry = Catering<br>Prefered language = Spanish<br>customer_satisfaction = Q2 2024<br>Q9 = Yes<br>q11a = 0<br>q11b = 9<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3242934<br>Date = 2025-05-27<br>Q1a = Logistics<br>Q1b = Commercial relationship<br>Q1c = Products<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = Somewhat useful<br>Q4 = Somewhat satisfied<br>Q5 = Very useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 7<br>Email = compras@ilmo.es<br>Country = Spain<br>Sales Rep = a.torres@aperam.com<br>Sales Channel = SSC<br>Industry = Food, beverage & water<br>Prefered language = Spanish<br>customer_satisfaction = Q2 2024<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3242926<br>Date = 2025-05-27<br>Q1a = Commercial conditions<br>Q1b = Products<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = Very useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Very important<br>Q10 = 9<br>Email = waltraud.schlegl@zultner.at<br>Country = Austria<br>Sales Rep = renate.schober@aperam.com<br>Sales Channel = SSC<br>Industry = Distribution<br>Prefered language = German<br>customer_satisfaction = Q2 2025<br>q1Commentaire = Partnerschaftliche Zusammenarbeit <br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br>q11Commentaire = möchte ich nicht beantworten<br><hr>ID lead = 3242925<br>Date = 2025-05-27<br>Q1a = Logistics<br>Q1b = Commercial relationship<br>Q1c = Commercial conditions<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = I don't use digital solutions<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Very important<br>Q10 = 8<br>Email = olivier.donders@fixinox.be<br>Country = Belgium<br>Sales Rep = maxim.arnouts@aperam.com<br>Prefered language = French<br>Q9 = Yes<br>q9Commentaire = Pouvez-vous m'envoyer les conditions de rachat?<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3239124<br>Date = 2025-05-26<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Technical support and development<br>Q2 = Satisfied<br>Q3 = Very satisfied<br>Q7 = Very useful<br>Q4 = Very satisfied<br>Q5 = Very useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not important<br>Q10 = 9<br>Email = inkoop@ozephius.nl<br>Country = Netherlands<br>Sales Rep = wilbert.bolt@aperam.com<br>Prefered language = Dutch<br>q9Commentaire = Op dit moment niet, maar mogelijk iets om richting de toekomst te onderzoeken<br>q11a = 9<br>q11b = 10<br>q11c = 0<br>q11d = 10<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3227173<br>Date = 2025-05-23<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Commercial relationship<br>Q2 = Satisfied<br>Q3 = Very satisfied<br>Q7 = I don't use digital solutions<br>Q4 = Very satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Very important<br>Q10 = 8<br>Email = aankoop@ivens-cb.be<br>Country = Belgium<br>Sales Rep = maxim.arnouts@aperam.com<br>Prefered language = Dutch<br>q11a = 5<br>q11b = 0<br>q11c = 0<br>q11d = 7<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3223203<br>Date = 2025-05-22<br>Q1a = Logistics<br>Q1b = Communication<br>Q1c = Technical support and development<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = Very useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Good<br>Q10 = 9<br>Email = katia@eanox.be<br>Country = Belgium<br>Prefered language = English<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3223097<br>Date = 2025-05-22<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Products<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = I don't use digital solutions<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 8<br>Email = tine.leys@actemium.com<br>Country = Belgium<br>Sales Rep = maxim.arnouts@aperam.com<br>Prefered language = Dutch<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3223004<br>Date = 2025-05-22<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Products<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Very useful<br>Q4 = Unsatisfied<br>Q5 = Useful<br>Q6 = Room for improvement<br>Q8 = Very important<br>Q10 = 6<br>Email = m.esink@reginox.com<br>Country = Netherlands<br>Prefered language = Dutch<br>q4Commentaire = Levering komen vaak te laat zonder dat er vooraf bericht over wordt gegeven<br>q4bisCommentaire = Levering komen vaak te laat zonder dat er vooraf bericht over wordt gegeven<br>q6Commentaire = Informatie blijft vaak hangen bij de afdeling productie, daardoor krijgen we niet de juiste informat<br>Q9 = Yes<br>q9Commentaire = doen we al<br>q10Commentaire = Levertijden worden niet nagekomen.<br>q11a = 5<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br>q11Commentaire = Op basis van leverbetrouwbaarheid<br><hr>ID lead = 3219390<br>Date = 2025-05-21<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Products<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = I don't use digital solutions<br>Q4 = Very satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not important<br>Q10 = 8<br>Email = p.vandevelde@vmsteel.be<br>Country = Belgium<br>Prefered language = English<br>Q9 = No<br>q11a = 8<br>q11b = 9<br>q11c = 0<br>q11d = 7<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3219024<br>Date = 2025-05-21<br>Q1a = Logistics<br>Q1b = Products<br>Q1c = Technical support and development<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = Very useful<br>Q4 = Very satisfied<br>Q5 = Very useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 8<br>q12Commentaire = Ik waardeer erg de snelheid van antwoorden dat ik van Maxim krijg, zowel aanvragen als andere vragen.<br>Email = annemie.feys@maeyaert.be<br>Country = Belgium<br>Prefered language = Dutch<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3215731<br>Date = 2025-05-20<br>Q1a = Logistics<br>Q1b = Commercial relationship<br>Q1c = Products<br>Q2 = Very satisfied<br>Q3 = Satisfied<br>Q7 = Very useful<br>Q4 = Satisfied<br>Q5 = Very useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 9<br>Email = info@bonnet.es<br>Country = Spain<br>Sales Rep = manuel.novas@aperam.com<br>Prefered language = Spanish<br>q4Commentaire = Quizás se podría tener mayor control sobre los plazos de entrega establecidos. Los plazos de entrega<br>q7Commentaire = Con e-aperam , muy satisfecho , la conozco básicamente desde que se implantó. Hecho de menos quizás <br>q8Commentaire = Evidentemente lo será a partir del 1 de enero del 26<br>Q9 = No<br>q9Commentaire = Nos es imposible por ubicación geográfica . Canarias <br>q11a = 8<br>q11b = 6<br>q11c = 0<br>q11d = 8<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3215418<br>Date = 2025-05-20<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Communication<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 9<br>Email = monica.eguren@isonell.net<br>Country = Spain<br>Sales Rep = ignacio.campo@aperam.com<br>Sales Channel = SSC<br>Industry = Catering<br>Prefered language = Spanish<br>customer_satisfaction = Q2 2024<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3215390<br>Date = 2025-05-20<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Products<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 8<br>q12Commentaire = Blijf zo doorgaan en wij zijn tevreden.<br>Email = jerre.gelderen@dtsbv.nl<br>Country = Netherlands<br>Sales Rep = maxim.arnouts@aperam.com<br>Prefered language = Dutch<br>Q9 = No<br>q11a = 8<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3215384<br>Date = 2025-05-20<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Products<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = I don't use digital solutions<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 8<br>Email = purchase@teksamco.com<br>Country = Belgium<br>Sales Rep = maxim.arnouts@aperam.com<br>Prefered language = Dutch<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3215383<br>Date = 2025-05-20<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Commercial relationship<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Very satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 9<br>Email = petra@eanox.be<br>Country = Belgium<br>Prefered language = Dutch<br>Q9 = No<br>q11a = 5<br>q11b = 5<br>q11c = 0<br>q11d = 10<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3215378<br>Date = 2025-05-20<br>Q1a = Logistics<br>Q1b = Claim settlement<br>Q1c = Commercial conditions<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = I don't use digital solutions<br>Q4 = Very satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Good<br>Q10 = 8<br>Email = administratie@vergo-inox.com<br>Country = Belgium<br>Sales Rep = maxim.arnouts@aperam.com<br>Sales Channel = SSC<br>Prefered language = English<br>q1Commentaire = Price is also important<br>q7Commentaire = At this moment i still need the advice of the sales person considering i'm relatively new in this br<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3215367<br>Date = 2025-05-20<br>Q1a = Logistics<br>Q1b = Commercial relationship<br>Q1c = Commercial conditions<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = Very useful<br>Q4 = Very satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 9<br>Email = evamg@fricosmos.com<br>Country = Spain<br>Sales Rep = tomas.larriba@aperam.com<br>Industry = Catering<br>Prefered language = Spanish<br>customer_satisfaction = Q2 2024<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3215340<br>Date = 2025-05-20<br>Q1a = Commercial conditions<br>Q1b = Products<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = I don't use digital solutions<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 7<br>Email = richard.versteeg@romonta.nl<br>Country = Netherlands<br>Prefered language = Dutch<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3215301<br>Date = 2025-05-20<br>Q1a = Logistics<br>Q1b = Claim settlement<br>Q1c = Commercial conditions<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = I don't use digital solutions<br>Q4 = Very satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not important<br>Q10 = 8<br>Email = sarah@dejonghe-techniek.be<br>Country = Belgium<br>Sales Rep = maxim.arnouts@aperam.com<br>Prefered language = Dutch<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3215300<br>Date = 2025-05-20<br>Q1a = Logistics<br>Q1b = Claim settlement<br>Q1c = Commercial conditions<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Not very useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not important<br>Q10 = 9<br>Email = john@depotter.info<br>Country = Belgium<br>Sales Rep = maxim.arnouts@aperam.com<br>Prefered language = Dutch<br>Q9 = Yes<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3215298<br>Date = 2025-05-20<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Products<br>Q2 = Very satisfied<br>Q3 = Satisfied<br>Q7 = I don't use digital solutions<br>Q4 = Satisfied<br>Q5 = Not very useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 9<br>Email = matthias.vanneste@metal-technics.be<br>Country = Belgium<br>Sales Rep = maxim.arnouts@aperam.com<br>Prefered language = Dutch<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3215291<br>Date = 2025-05-20<br>Q1a = Logistics<br>Q1b = Products<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = I don't use digital solutions<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 8<br>Email = av@alinco.be<br>Country = Belgium<br>Prefered language = Dutch<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 8<br>q11other2 = 0<br><hr>ID lead = 3215290<br>Date = 2025-05-20<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q2 = Very satisfied<br>Q3 = Somewhat satisfied<br>Q7 = Very useful<br>Q4 = Very satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 9<br>Email = info@m-tecs.com<br>Country = Belgium<br>Sales Rep = maxim.arnouts@aperam.com<br>Prefered language = Dutch<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3215272<br>Date = 2025-05-20<br>Q1a = Logistics<br>Q1b = Products<br>Q1c = Commercial conditions<br>Q2 = Satisfied<br>Q3 = Very satisfied<br>Q7 = I don't use digital solutions<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not important<br>Q10 = 7<br>Email = m.hansen@etsverhulst.be<br>Country = Belgium<br>Sales Rep = maxim.arnouts@aperam.com<br>Prefered language = French<br>Q9 = No<br>q11a = 5<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3215270<br>Date = 2025-05-20<br>Q1a = Logistics<br>Q1b = Claim settlement<br>Q1c = Commercial conditions<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = Very useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 9<br>Email = chris.viaene@inotec-ecs.be<br>Country = Belgium<br>Sales Rep = maxim.arnouts@aperam.com<br>Prefered language = Dutch<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 9<br>q11other2 = 0<br><hr>ID lead = 3215257<br>Date = 2025-05-20<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Products<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 8<br>Email = kristof.bouckaert@spiromatic.com<br>Country = Belgium<br>Prefered language = Dutch<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3215250<br>Date = 2025-05-20<br>Q1a = Logistics<br>Q1b = Claim settlement<br>Q1c = Commercial conditions<br>Q2 = Very satisfied<br>Q3 = Satisfied<br>Q7 = I don't use digital solutions<br>Q4 = Very satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 9<br>Email = aankoop@lesage-nv.be<br>Country = Belgium<br>Sales Rep = maxim.arnouts@aperam.com<br>Prefered language = Dutch<br>Q9 = Yes<br>q9Commentaire = Ik wil hier graag meer informatie over als dat mogelijk is. <br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3215240<br>Date = 2025-05-20<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Products<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = Very useful<br>Q4 = Very satisfied<br>Q5 = Very useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 9<br>Email = jeroenverfaillie@verhoestraete.be<br>Country = Belgium<br>Sales Rep = maxim.arnouts@aperam.com<br>Sales Channel = SSC<br>Prefered language = Dutch<br>Q9 = Yes<br>q9Commentaire = Maar hangt voor een groot deel vast aan prijs en gebruiksgemak ook.<br>q11a = 8<br>q11b = 0<br>q11c = 0<br>q11d = 7<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3215237<br>Date = 2025-05-20<br>Q1a = Claim settlement<br>Q1b = Commercial conditions<br>Q1c = Products<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = I don't use digital solutions<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Room for improvement<br>Q8 = Not important<br>Q10 = 1<br>Email = xavier.ryckeboer@digimatic.be<br>Country = Belgium<br>Sales Rep = maxim.arnouts@aperam.com<br>Prefered language = Dutch<br>q6Commentaire = Jullie blokkeren ons wegens openstaande facturen maar fout ligt bij jullie. Is heel triestig<br>Q9 = No<br>q10Commentaire = Wegens foutieve info van jullie ben ik voor dit order ontevreden<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br>q11Commentaire = /<br><hr>ID lead = 3215236<br>Date = 2025-05-20<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Products<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = Somewhat useful<br>Q4 = Very satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 9<br>Email = hj@jaegerson.be<br>Country = Belgium<br>Sales Rep = maxim.arnouts@aperam.com<br>Prefered language = Dutch<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1nom = vergelijk met dealers<br>q11other1 = 7<br>q11other2 = 0<br><hr>ID lead = 3215219<br>Date = 2025-05-20<br>Q1a = Logistics<br>Q1b = Products<br>Q1c = Communication<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = Very useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 9<br>Email = calidad@transforlaser.es<br>Country = Spain<br>Prefered language = Spanish<br>Q9 = No<br>q11a = 0<br>q11b = 7<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3215217<br>Date = 2025-05-20<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Products<br>Q2 = Very satisfied<br>Q3 = Satisfied<br>Q7 = I don't use digital solutions<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not important<br>Q10 = 8<br>q12Commentaire = bessere Preise<br>Email = einkauf@acmetall.com<br>Country = Belgium<br>Sales Rep = maxim.arnouts@aperam.com<br>Prefered language = German<br>Q9 = No<br>q11a = 5<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3215189<br>Date = 2025-05-20<br>Q1a = Logistics<br>Q1b = Technical support and development<br>Q1c = Commercial conditions<br>Q2 = Somewhat satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Unsatisfied<br>Q5 = Useful<br>Q6 = Somewhat attentive and professional<br>Q8 = Very important<br>Q10 = 3<br>Email = compras@pando.es<br>Country = Spain<br>Sales Rep = sebastien.ridao@aperam.com<br>Sales Channel = SSC<br>Industry = Consumer goods<br>Prefered language = Spanish<br>customer_satisfaction = Q2 2024<br>q2Commentaire = Continuamente tenemos problema de calidad con el satinado y aún realizando reclamaciones, nadie de A<br>q4Commentaire = Constantemente se incumplen los plazos de entrega que se facilitan por parte de Aperam y además, sin<br>Q9 = No<br>q11a = 0<br>q11b = 8<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 8<br><hr>ID lead = 3215161<br>Date = 2025-05-20<br>Q1a = Commercial conditions<br>Q1b = Products<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not important<br>Q10 = 8<br>q12Commentaire = Comminucatie is prima, snelle offerte.
Overzicht/bevestiging niet altijd even duidelijk<br>Email = dja@vanaarsen.com<br>Country = Netherlands<br>Prefered language = Dutch<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 8<br>q11Commentaire = nvt<br><hr>ID lead = 3215090<br>Date = 2025-05-20<br>Q1a = Logistics<br>Q1b = Products<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = I'd like to see more functionality<br>Q4 = Very satisfied<br>Q5 = Very useful<br>Q6 = Room for improvement<br>Q8 = Very important<br>Q10 = 5<br>Email = frank.vermast@odsbv.nl<br>Country = Netherlands<br>Sales Rep = frank.jacobs@aperam.com<br>Prefered language = Dutch<br>q7Commentaire = Misschien komt de vrag nog maar wij hebben reversed EDI en het werkt al maanden niet meer naar behor<br>Q9 = No<br>q10Commentaire = Lage score vanwege niet goed werkend EDI. Indien dit wel werkt zou het een 8 zijn.<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3215036<br>Date = 2025-05-20<br>Q1a = Logistics<br>Q1b = Commercial relationship<br>Q1c = Products<br>Q2 = Very satisfied<br>Q3 = Satisfied<br>Q7 = Very useful<br>Q4 = Satisfied<br>Q5 = Very useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 9<br>Email = info@bonnet.es<br>Country = Spain<br>Sales Rep = manuel.novas@aperam.com<br>Prefered language = Spanish<br>q4Commentaire = Quizás se podría tener mayor control sobre los plazos de entrega establecidos. Los plazos de entrega<br>q7Commentaire = Con e-aperam , muy satisfecho , la conozco básicamente desde que se implantó. Hecho de menos quizás <br>q8Commentaire = Evidentemente lo será a partir del 1 de enero del 26<br>Q9 = No<br>q9Commentaire = Nos es imposible por ubicación geográfica . Canarias <br>q11a = 8<br>q11b = 6<br>q11c = 0<br>q11d = 8<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3215027<br>Date = 2025-05-20<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Products<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Very important<br>Q10 = 8<br>q12Commentaire = Mehr Flexibilität und schnellere Reaktion auf den Markt bei sinkenden Preisen !!<br>Email = harald.jaschky@frankstahl.com<br>Country = Austria<br>Sales Rep = renate.schober@aperam.com<br>Sales Channel = SSC<br>Industry = Distribution<br>Prefered language = German<br>Q9 = No<br>q11a = 8<br>q11b = 9<br>q11c = 0<br>q11d = 6<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3215026<br>Date = 2025-05-20<br>Q1a = Logistics<br>Q1b = Products<br>Q1c = Commercial conditions<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 9<br>Email = info@absoares.pt<br>Country = Portugal<br>Sales Rep = maria-jose.soto@aperam.com<br>Prefered language = Portuguese<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3215024<br>Date = 2025-05-20<br>Q1a = Logistics<br>Q1b = Commercial relationship<br>Q1c = Commercial conditions<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = I don't use digital solutions<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 8<br>Email = compras@donhierro.com<br>Country = Spain<br>Prefered language = Spanish<br>q1Commentaire = Buen seguimiento de nuestros pedidos por parte de su Departamento comercial <br>Q9 = No<br>q11a = 0<br>q11b = 8<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3215021<br>Date = 2025-05-20<br>Q1a = Logistics<br>Q1b = Products<br>Q1c = Commercial relationship<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = Somewhat useful<br>Q4 = Very satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 9<br>Email = tilkema@jacquet.nl<br>Country = Netherlands<br>Sales Rep = wilbert.bolt@aperam.com<br>Sales Channel = SSC<br>Prefered language = Dutch<br>q9Commentaire = geen mening<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3215016<br>Date = 2025-05-20<br>Q1a = Logistics<br>Q1b = Products<br>Q1c = Commercial conditions<br>Q2 = Satisfied<br>Q3 = Somewhat satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 8<br>Email = ademar.rodrigues@jotipox.pt<br>Country = Portugal<br>Sales Rep = maria-jose.soto@aperam.com<br>Prefered language = Portuguese<br>customer_satisfaction = Q2 2024<br>q3Commentaire = Entre a Palete de Madeira e a primeira Chapa deveria ser colocado um cartão, ou um plástico, por vez<br>Q9 = Yes<br>q11a = 5<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3215014<br>Date = 2025-05-20<br>Q1a = Logistics<br>Q1b = Products<br>Q1c = Commercial conditions<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Somewhat satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 8<br>Email = pablo@peimsa.es<br>Country = Spain<br>Sales Rep = tomas.larriba@aperam.com<br>Sales Channel = SSC<br>Prefered language = Spanish<br>q4bisCommentaire = El plazo de entrega es demasiado largo.<br>Q9 = No<br>q11a = 0<br>q11b = 7<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3215011<br>Date = 2025-05-20<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Communication<br>Q2 = Very satisfied<br>Q3 = Satisfied<br>Q7 = Very useful<br>Q4 = Very satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 8<br>Email = rsilva@westtube.pt<br>Country = Portugal<br>Sales Rep = maria-jose.soto@aperam.com<br>Industry = First Transformation<br>Prefered language = Portuguese<br>Q9 = No<br>q11a = 6<br>q11b = 5<br>q11c = 3<br>q11d = 5<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3215007<br>Date = 2025-05-20<br>Q1a = Logistics<br>Q1b = Technical support and development<br>Q1c = Commercial conditions<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = I'd like to see more functionality<br>Q4 = Somewhat satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 7<br>Email = antonio.lopez@pilsa.com<br>Country = Spain<br>Sales Rep = manuel.novas@aperam.com<br>Prefered language = Spanish<br>q4bisCommentaire = Los plazos de entrega os condenan. No tener almacén en la zona sur, o una mejor logística, hace que <br>q6Commentaire = El comercial que nos atiende, excelente<br>Q9 = Yes<br>q11a = 0<br>q11b = 5<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3215005<br>Date = 2025-05-20<br>Q1a = Logistics<br>Q1b = Communication<br>Q1c = Products<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 7<br>Email = purchasing@laborexgroup.be<br>Country = Belgium<br>Sales Rep = maxim.arnouts@aperam.com<br>Prefered language = Dutch<br>Q9 = Yes<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3215004<br>Date = 2025-05-20<br>Q1a = Logistics<br>Q1b = Claim settlement<br>Q1c = Commercial conditions<br>Q2 = Somewhat satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Somewhat satisfied<br>Q5 = Not very useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 6<br>q12Commentaire = tenemos problemas de retrasos con los abonos por las devoluciones de material por no conformidades de calidad. se demora demasiado en el tiempo y nos causa problemas<br>Email = jbeltran@polalsa.com<br>Country = Spain<br>Sales Rep = a.torres@aperam.com<br>Sales Channel = SSC<br>Prefered language = Spanish<br>q4bisCommentaire = Hemos tenido retrasos y problemas de calidad de forma recurrente en los últimos meses<br>q5Commentaire = no nos aplica en nuestro sector<br>q7Commentaire = no me aplica a mi, personalmente<br>Q9 = Yes<br>q9Commentaire = pero si la recogida la puede gestionar aperam o alguna empresa contratada por aperam. No tenemos med<br>q11a = 5<br>q11b = 7<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3215001<br>Date = 2025-05-20<br>Q1a = Commercial conditions<br>Q1b = Products<br>Q1c = Commercial relationship<br>Q2 = Somewhat satisfied<br>Q3 = Somewhat satisfied<br>Q7 = I don't use digital solutions<br>Q4 = Satisfied<br>Q5 = Not very useful<br>Q6 = Room for improvement<br>Q8 = Not important<br>Q10 = 5<br>q12Commentaire = Onze recente bestellingen hebben elk wel een probleem opgeleverd, hetzij kwalitatief, hetzij qua levertijd, hetzij qua geleverde aantal, hetzij qua tijd van probleemoplossing. Dit lag niet aan onze contactpersoon, maar naar onze mening meer aan de starre houding van het service center in Duitsland.
Tevens is het moeilijk gebleken om telefonisch gemakkelijk contact te maken om bepaalde zaken te bespreken, per email ging dit beter, maar ook vaak met lange reactietijden. Dit zijn we niet gewend van Aperam Genk.<br>Email = info@ims-nederland.biz<br>Country = Netherlands<br>Prefered language = Dutch<br>q6Commentaire = Er is slecht contact te maken, telefonisch bijna niet, per email beter. <br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3214997<br>Date = 2025-05-20<br>Q1a = Logistics<br>Q1b = Products<br>Q1c = Commercial conditions<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 8<br>Email = josecarlos.otero@ucalsa.es<br>Country = Spain<br>Sales Rep = maria-jose.soto@aperam.com<br>Prefered language = Spanish<br>q7Commentaire = NO SUELO UTILIZAR<br>Q9 = No<br>q11a = 0<br>q11b = 5<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3214996<br>Date = 2025-05-20<br>Q1a = Commercial relationship<br>Q1b = Products<br>Q1c = Commercial conditions<br>Q2 = Satisfied<br>Q3 = Very satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 9<br>Email = inoxcreix@inoxcreix.com<br>Country = Spain<br>Sales Rep = alexandra.michet@aperam.com<br>Prefered language = Spanish<br>Q9 = No<br>q11a = 0<br>q11b = 7<br>q11c = 5<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3214984<br>Date = 2025-05-20<br>Q1a = Logistics<br>Q1b = Commercial relationship<br>Q1c = Commercial conditions<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = I don't use digital solutions<br>Q4 = Satisfied<br>Q5 = Not very useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 8<br>Email = tecnico2@pleganor.com<br>Country = Spain<br>Sales Rep = maria-jose.soto@aperam.com<br>Prefered language = Spanish<br>Q9 = Yes<br>q11a = 0<br>q11b = 5<br>q11c = 0<br>q11d = 5<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3214980<br>Date = 2025-05-20<br>Q1a = Logistics<br>Q1b = Products<br>Q1c = Commercial relationship<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = Somewhat useful<br>Q4 = Very satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 8<br>Email = mhamersma@antonius.nl<br>Country = Netherlands<br>Sales Rep = wilbert.bolt@aperam.com<br>Prefered language = Dutch<br>Q9 = No<br>q11a = 7<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3214977<br>Date = 2025-05-20<br>Q1a = Claim settlement<br>Q1b = Commercial conditions<br>Q1c = Communication<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 9<br>Email = nico.hoorelbeke@allinoxcenter.be<br>Country = Belgium<br>Sales Rep = frank.jacobs@aperam.com<br>Industry = Distribution<br>Prefered language = Dutch<br>Q9 = No<br>q11a = 7<br>q11b = 7<br>q11c = 7<br>q11d = 6<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3214975<br>Date = 2025-05-20<br>Q1a = Logistics<br>Q1b = Commercial relationship<br>Q1c = Commercial conditions<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Very important<br>Q10 = 8<br>Email = jmbouchez@ims-belgium.biz<br>Country = Belgium<br>Sales Rep = maxim.arnouts@aperam.com<br>Sales Channel = SSC<br>Prefered language = French<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3214973<br>Date = 2025-05-20<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 8<br>Email = adenbreejen@ims-nederland.biz<br>Country = Netherlands<br>Sales Rep = frank.jacobs@aperam.com<br>Sales Channel = SSC<br>Prefered language = Dutch<br>customer_satisfaction = Q2 2025<br>q2Commentaire = erg weinig klachten<br>q3Commentaire = goed en stevig.<br>q4Commentaire = bijna altijd op tijd<br>q5Commentaire = maak ik weinig gebruik van<br>q6Commentaire = Arnaud is een goede verkoper<br>q7Commentaire = maak er nog te weinig gebruik van<br>q8Commentaire = voor de toekomst zeker belangrijk<br>Q9 = Yes<br>q9Commentaire = zeker interessant om eens over te praten<br>q10Commentaire = ben zeker tevreden maar het kan altijd nog net iets beter<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 9<br>q11other1nom = sipi<br>q11other1 = 7<br>q11other2 = 0<br><hr>ID lead = 3211342<br>Date = 2025-05-19<br>Q1a = Logistics<br>Q1b = Claim settlement<br>Q1c = Commercial conditions<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Very useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 9<br>Email = luk.snoeys@lasertek.be<br>Country = Belgium<br>Sales Rep = maxim.arnouts@aperam.com<br>Prefered language = Dutch<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3199570<br>Date = 2025-05-16<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q2 = Very satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Not very useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 8<br>Email = philippe@hlt.eu<br>Country = Belgium<br>Sales Rep = maxim.arnouts@aperam.com<br>Prefered language = Dutch<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3199466<br>Date = 2025-05-16<br>Q1a = Logistics<br>Q1b = Products<br>Q1c = Commercial conditions<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = I don't use digital solutions<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 8<br>Email = david.emblanc@hein.lu<br>Country = Luxembourg<br>Sales Rep = maxim.arnouts@aperam.com<br>Prefered language = French<br>Q9 = Yes<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1nom = MCB<br>q11other1 = 9<br>q11other2 = 0<br><hr>ID lead = 3199442<br>Date = 2025-05-16<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = I'd like to see more functionality<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 2<br>Email = alexmichet@msn.com<br>Country = Spain<br>Sales Rep = alexandra.michet@aperam.com<br>Prefered language = Spanish<br>Q9 = Yes<br>q11a = 0<br>q11b = 3<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><br />
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<hr>ID lead = 3195310<br>Date = 2025-05-15<br>Q1a = Logistics<br>Q1b = Commercial relationship<br>Q1c = Technical support and development<br>Q2 = Somewhat satisfied<br>Q3 = Very satisfied<br>Q7 = Very useful<br>Q4 = Very satisfied<br>Q5 = Very useful<br>Q6 = Attentive and professional<br>Q8 = Very important<br>Q10 = 1<br>Email = alexmichet@msn.com<br>Country = Spain<br>Sales Rep = alexandra.michet@aperam.com<br>Prefered language = Spanish<br>Q9 = Yes<br>q11a = 6<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3191727<br>Date = 2025-05-14<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Products<br>Q2 = Very satisfied<br>Q3 = Unsatisfied<br>Q7 = Somewhat useful<br>Q4 = Very satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Good<br>Q10 = 7<br>q12Commentaire = I would like to purchase also from Aperam Belgium. Despite my company is based in the Netherlands, and have done several trades with Aperam Poland and Aperam Italy, Aperam Belgium refused to add me into their e-aperam auctions system.<br>Email = erdem.ispirli@zeci.solutions<br>Country = Netherlands<br>Sales Rep = giuseppe.losi@aperam.com<br>Prefered language = English<br>q1Commentaire = Price / quality ratio, logistics options, palletizing, providing proper protection when packing, and payment terms<br>q3Commentaire = Second choice material, especially the sheets are not packed in a protected manner. As a result, any<br>Q9 = Yes<br>q11a = 9<br>q11b = 6<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3191410<br>Date = 2025-05-14<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Products<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not important<br>Q10 = 7<br>Email = wojciech@mithril.pl<br>Country = Poland<br>Prefered language = Polish<br>customer_satisfaction = Q2 2025<br>Q9 = No<br>q11a = 5<br>q11b = 0<br>q11c = 0<br>q11d = 5<br>q11other1nom = Valbruna Polska<br>q11other1 = 8<br>q11other2 = 0<br><hr>ID lead = 3187785<br>Date = 2025-05-13<br>Q1a = Logistics<br>Q1b = Communication<br>Q1c = Products<br>Q2 = Very satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 8<br>Email = f.lange@stappert.biz<br>Country = Germany<br>Sales Rep = miriam.jaschinski@aperam.com<br>Prefered language = German<br>customer_satisfaction = Q2 2025<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br>q11Commentaire = Keine Angaben.<br><hr>ID lead = 3187385<br>Date = 2025-05-13<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Products<br>Q2 = Satisfied<br>Q3 = Very satisfied<br>Q7 = Very useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 9<br>Email = tomg@anconbv.be<br>Country = Belgium<br>Sales Rep = maxim.arnouts@aperam.com<br>Prefered language = Dutch<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3187354<br>Date = 2025-05-13<br>Q1a = Communication<br>Q1b = Products<br>Q1c = Commercial relationship<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = Very useful<br>Q4 = Very satisfied<br>Q5 = Very useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 10<br>Email = leroy@thermoproducts.nl<br>Country = Netherlands<br>Sales Rep = peter.jacobs@aperam.com<br>Prefered language = Dutch<br>Q9 = Yes<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3187335<br>Date = 2025-05-13<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Products<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = Very useful<br>Q4 = Very satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 9<br>Email = lbuter@onececo.com<br>Country = Netherlands<br>Sales Rep = mario.deserno@aperam.com<br>Sales Channel = SSC<br>Prefered language = Dutch<br>Q9 = Yes<br>q9Commentaire = Ik zou wel eens willen onderzoeken wat hier de voordelen van zijn.<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3187323<br>Date = 2025-05-13<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Products<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 9<br>Email = frank.vandoorne@geldof.com<br>Country = Belgium<br>Prefered language = Dutch<br>Q9 = No<br>q11a = 6<br>q11b = 0<br>q11c = 0<br>q11d = 7<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3187319<br>Date = 2025-05-13<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Products<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 9<br>Email = bram.krieckaert@deprest.be<br>Country = Belgium<br>Sales Rep = maxim.arnouts@aperam.com<br>Prefered language = Dutch<br>q6Commentaire = Ik heb een uiterst goed contact met Maxim Arnouts, maar als hij afwezig is, is het moeilijk om ieman<br>Q9 = Yes<br>q11a = 7<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 3187318<br>Date = 2025-05-13<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Products<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = Very useful<br>Q4 = Very satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Good<br>Q10 = 10<br>Email = csordas.tunde@perkor.hu<br>Country = Hungary<br>Sales Rep = rita.karacs-partner@aperam.com<br>Sales Channel = SSC<br>Industry = Distribution<br>Prefered language = English<br>customer_satisfaction = Q2 2025<br>Q9 = No<br>q11a = 8<br>q11b = 8<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 2917604<br>Date = 2025-03-06<br>Q1a = Commercial relationship<br>Q1b = Products<br>Q1c = Commercial conditions<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = I'd like to see more functionality<br>Q4 = Somewhat satisfied<br>Q5 = Not useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not important<br>Q10 = 7<br>Email = arnaud.leger@aperam.com<br>Country = Luxembourg<br>Prefered language = French<br>q4bisCommentaire = Les commandes sont généralement livrées la semaine confirmée +1<br>q7Commentaire = Trop de lag et trop complexe<br>Q9 = Yes<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 6<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 2913861<br>Date = 2025-03-05<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Products<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = Somewhat useful<br>Q4 = Very satisfied<br>Q5 = Very useful<br>Q6 = Extremely attentive and professional<br>Q8 = Good<br>Q10 = 10<br>Email = remy.aubert@aperam.com<br>Country = Luxembourg<br>Prefered language = English<br>Q9 = Yes<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 8<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 2888126<br>Date = 2025-02-27<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Commercial relationship<br>Q2 = Very satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Very important<br>Q10 = 9<br>Email = alessandra.barafani@faistcomp.com<br>Country = Italy<br>Sales Rep = daniele.pancini@aperam.com<br>Prefered language = Italian<br>Q9 = No<br>q11a = 9<br>q11b = 8<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 2883724<br>Date = 2025-02-26<br>Q1a = Logistics<br>Q1b = Communication<br>Q1c = Products<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = I don't use digital solutions<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 9<br>Email = gudrun.hilfrich@edelstahlhandel-nowak.de<br>Country = Germany<br>Sales Rep = tobias.behr@aperam.com<br>Prefered language = German<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 2875421<br>Date = 2025-02-24<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Commercial relationship<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Very important<br>Q10 = 9<br>Email = quality@ftrsrl.com<br>Country = Italy<br>Sales Rep = giuseppe.losi@aperam.com<br>Sales Channel = SSC<br>Prefered language = Italian<br>Q9 = Yes<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 2875002<br>Date = 2025-02-24<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Commercial relationship<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 8<br>Email = a.daipre@davcoil.com<br>Country = Italy<br>Sales Rep = andrea.mazzocchi@aperam.com<br>Prefered language = Italian<br>q1Commentaire = anche la gestione dei reclami e la trasparenza è molto importante<br>Q9 = No<br>q11a = 8<br>q11b = 0<br>q11c = 8<br>q11d = 8<br>q11other1nom = gruppo vender<br>q11other1 = 7<br>q11other2 = 0<br><hr>ID lead = 2862490<br>Date = 2025-02-21<br>Q1a = Logistics<br>Q1b = Claim settlement<br>Q1c = Commercial conditions<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not important<br>Q10 = 7<br>Email = simona.caldera@tecnofar.it<br>Country = Italy<br>Sales Rep = daniele.pancini@aperam.com<br>Prefered language = Italian<br>Q9 = Yes<br>q11a = 8<br>q11b = 10<br>q11c = 8<br>q11d = 10<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 2862151<br>Date = 2025-02-21<br>Q2 = Somewhat satisfied<br>Q3 = Somewhat satisfied<br>Q7 = Very useful<br>Q4 = Somewhat satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 8<br>Email = a.antenozzi@waltertosto.it<br>Country = Italy<br>Sales Rep = fabio.zanier@aperam.com<br>Sales Channel = SSC<br>Prefered language = Italian<br>Served By = SSItal_Massal_Acc<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><br />
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<hr>ID lead = 2858636<br>Date = 2025-02-20<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = I don't use digital solutions<br>Q4 = Unsatisfied<br>Q5 = Not useful<br>Q6 = Room for improvement<br>Q8 = Not yet important but certainly in the future<br>Q10 = 1<br>Email = tecnico@steelbau.com<br>Country = Italy<br>Sales Rep = matteo.serena@aperam.com<br>Prefered language = Italian<br>customer_satisfaction = Q1 2025<br>q4bisCommentaire = ritardi sistematici ad ogni ordine, con conseguente ritardo di produzioni e mancato fatturato. GRAVE<br>q5Commentaire = NON LI HO MAI USATI<br>q6Commentaire = il team potrebbe essere migliorato se la procedura di gestione fosse regolare e corretta<br>q7Commentaire = mi piace il rapporto umano<br>Q9 = No<br>q11a = 9<br>q11b = 6<br>q11c = 3<br>q11d = 8<br>q11other1 = 0<br>q11other2 = 0<br><br />
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<hr>ID lead = 2858628<br>Date = 2025-02-20<br>Q1a = Claim settlement<br>Q1b = Commercial conditions<br>Q1c = Products<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Very important<br>Q10 = 8<br>Email = cristiano@tecnolamiere.eu<br>Country = Italy<br>Sales Rep = daniele.pancini@aperam.com<br>Sales Channel = SSC<br>Prefered language = Italian<br>Served By = SSItal_Massal_Acc<br>Q9 = Yes<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 2858624<br>Date = 2025-02-20<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Communication<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = I don't use digital solutions<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 8<br>q12Commentaire = Piattaforma ordini non gradita, la trovo lungaggine burocratica<br>Email = amministrazione@tecnostampimodena.it<br>Country = Italy<br>Sales Rep = samuele.bigliardi@aperam.com<br>Prefered language = Italian<br>q1Commentaire = Se si potesse comunicare esclusivamente con la posta elettronica invece che con la vs piattaforma di gestione ordini vi saremmo molto più grati<br>q7Commentaire = E' il problema principale che riscontriamo con Aperam, ma grazie ai referenti Tatiana e Samuele ovvi<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 2858582<br>Date = 2025-02-20<br>Q1a = Logistics<br>Q1b = Products<br>Q1c = Technical support and development<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = I don't use digital solutions<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Very important<br>Q10 = 9<br>Email = marzia.rigamonti@growermetal.com<br>Country = Italy<br>Prefered language = Italian<br>Q9 = Yes<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 7<br>q11other2 = 0<br><hr>ID lead = 2858581<br>Date = 2025-02-20<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Commercial relationship<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = I don't use digital solutions<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not important<br>Q10 = 9<br>Email = alberto@marchisiogroup.com<br>Country = Italy<br>Sales Rep = biagio.nardi@aperam.com<br>Industry = General Industry<br>Prefered language = Italian<br>customer_satisfaction = Q1 2025<br>Q9 = Yes<br>q11a = 9<br>q11b = 0<br>q11c = 8<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 2858580<br>Date = 2025-02-20<br>Q1a = Logistics<br>Q1b = Products<br>Q1c = Commercial relationship<br>Q2 = Satisfied<br>Q3 = Somewhat satisfied<br>Q7 = I'd like to see more functionality<br>Q4 = Satisfied<br>Q5 = Not very useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 8<br>q12Commentaire = Per la nostra tipologia di lavoro è molto importante la flessibilità nelle quantità minime ordinabili e la costanza del prezzo per periodi di tempo più ampi<br>Email = s.dei@moncini-industrie.com<br>Country = Italy<br>Sales Rep = daniele.pancini@aperam.com<br>Sales Channel = SSC<br>Prefered language = Italian<br>Served By = SSItal_Massal_Acc<br>Q9 = Yes<br>q11a = 8<br>q11b = 5<br>q11c = 4<br>q11d = 5<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 2858562<br>Date = 2025-02-20<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Commercial relationship<br>Q2 = Satisfied<br>Q3 = Very satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 8<br>Email = elena.chiaudano@zucchiacciai.com<br>Country = Italy<br>Sales Rep = daniele.pancini@aperam.com<br>Sales Channel = SSC<br>Prefered language = Italian<br>Served By = SSItal_Podenz_Acc<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br>q11Commentaire = 8<br><hr>ID lead = 2858561<br>Date = 2025-02-20<br>Q1a = Logistics<br>Q1b = Products<br>Q1c = Commercial relationship<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Very satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 8<br>Email = alan.perin@csmtube.com<br>Country = Italy<br>Prefered language = Italian<br>customer_satisfaction = Q1 2025<br>q9Commentaire = Non posso dire se si o se no, ma se ne può parlare<br>q11a = 7<br>q11b = 0<br>q11c = 6<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 2858317<br>Date = 2025-02-20<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Communication<br>Q2 = Satisfied<br>Q3 = Very satisfied<br>Q7 = Very useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Very important<br>Q10 = 9<br>Email = commerciale@atmetalli.it<br>Country = Italy<br>Sales Rep = daniele.pancini@aperam.com<br>Sales Channel = SSC<br>Prefered language = Italian<br>Served By = SSItal_Massal_Acc<br>Q9 = Yes<br>q9Commentaire = Per questo vorrei essere contattami, mi interessa<br>q11a = 10<br>q11b = 10<br>q11c = 10<br>q11d = 10<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 2858074<br>Date = 2025-02-20<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Products<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Very useful<br>Q4 = Very satisfied<br>Q5 = Not useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 9<br>q12Commentaire = estremamente importante la professionalità e serietà del nostro interlocutore Dott. Pancini<br>Email = mcormanni@ppinox.it<br>Country = Italy<br>Sales Rep = daniele.pancini@aperam.com<br>Sales Channel = SSC<br>Prefered language = Italian<br>Served By = SSItal_Podenz_Acc<br>Q9 = Yes<br>q11a = 8<br>q11b = 4<br>q11c = 9<br>q11d = 5<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 2857923<br>Date = 2025-02-20<br>Q1a = Commercial conditions<br>Q1b = Products<br>Q1c = Technical support and development<br>Q2 = Satisfied<br>Q3 = Somewhat satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not important<br>Q10 = 7<br>Email = mario.dalessandro@reginachain.net<br>Country = Italy<br>Sales Rep = daniele.pancini@aperam.com<br>Sales Channel = SSC<br>Prefered language = Italian<br>Served By = SSItal_Massal_Acc<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 2857903<br>Date = 2025-02-20<br>Q1a = Logistics<br>Q1b = Claim settlement<br>Q1c = Commercial conditions<br>Q2 = Somewhat satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Somewhat satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Very important<br>Q10 = 6<br>Email = raoul.dallosso@valmex.it<br>Country = Italy<br>Prefered language = Italian<br>Q9 = Yes<br>q11a = 3<br>q11b = 10<br>q11c = 6<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 2857884<br>Date = 2025-02-20<br>Q1a = Logistics<br>Q1b = Products<br>Q1c = Commercial relationship<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 5<br>Email = info@vergalliacciai.com<br>Country = Italy<br>Sales Rep = samuele.bigliardi@aperam.com<br>Sales Channel = SSC<br>Industry = Distribution<br>Prefered language = Italian<br>Served By = SSItal_Massal_Acc<br>customer_satisfaction = Q1 2025<br>q2Commentaire = soddisfatto<br>q3Commentaire = soddisfatto<br>q4Commentaire = soddisfatto<br>q5Commentaire = soddisfatto<br>q6Commentaire = abbastanza attento e professionale<br>q7Commentaire = abbastanza utili<br>Q9 = No<br>q10Commentaire = 6<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 2857882<br>Date = 2025-02-20<br>Q1a = Logistics<br>Q1b = Claim settlement<br>Q1c = Products<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = I don't use digital solutions<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 8<br>Email = luigi.ruozi@pommier.eu<br>Country = Italy<br>Sales Rep = samuele.bigliardi@aperam.com<br>Prefered language = Italian<br>Q9 = No<br>q11a = 8<br>q11b = 4<br>q11c = 0<br>q11d = 4<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 2857880<br>Date = 2025-02-20<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Commercial relationship<br>Q2 = Satisfied<br>Q3 = Somewhat satisfied<br>Q7 = I'd like to see more functionality<br>Q4 = Somewhat satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Very important<br>Q10 = 8<br>Email = mattia_barduca@profilpas.com<br>Country = Italy<br>Sales Rep = m.canova@aperam.com<br>Sales Channel = SSC<br>Prefered language = Italian<br>Served By = SSItal_Massal_Acc<br>customer_satisfaction = Q1 2025<br>q4bisCommentaire = Si può sempre fare meglio<br>Q9 = Yes<br>q11a = 8<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1nom = Manni group<br>q11other1 = 8<br>q11other2nom = Nova Metale<br>q11other2 = 8<br><hr>ID lead = 2857819<br>Date = 2025-02-20<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Products<br>Q2 = Satisfied<br>Q3 = Very satisfied<br>Q7 = Somewhat useful<br>Q4 = Very satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 8<br>Email = amministrazione@valfor.it<br>Country = Italy<br>Prefered language = Italian<br>Q9 = No<br>q11a = 5<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 2857807<br>Date = 2025-02-20<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Commercial relationship<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Very useful<br>Q4 = Satisfied<br>Q5 = Very useful<br>Q6 = Extremely attentive and professional<br>Q8 = Very important<br>Q10 = 9<br>Email = info@giuliastampaggi.com<br>Country = Italy<br>Sales Rep = matteo.bogoni@aperam.com<br>Sales Channel = SSC<br>Prefered language = Italian<br>Served By = SSItal_Podenz_Acc<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 2857805<br>Date = 2025-02-20<br>Q1a = Logistics<br>Q1b = Commercial relationship<br>Q1c = Technical support and development<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 6<br>Email = elisa.rinetti@inoxmarketservice.net<br>Country = Italy<br>Prefered language = Italian<br>Q9 = Yes<br>q11a = 6<br>q11b = 0<br>q11c = 6<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 2857804<br>Date = 2025-02-20<br>Q1a = Logistics<br>Q1b = Products<br>Q1c = Commercial relationship<br>Q2 = Very satisfied<br>Q3 = Satisfied<br>Q7 = Very useful<br>Q4 = Satisfied<br>Q5 = Very useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 9<br>Email = acquisti@sordi.com<br>Country = Italy<br>Sales Rep = roberto.verga@aperam.com<br>Prefered language = Italian<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1nom = acciai vender<br>q11other1 = 7<br>q11other2 = 0<br><hr>ID lead = 2857802<br>Date = 2025-02-20<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Commercial relationship<br>Q2 = Satisfied<br>Q3 = Somewhat satisfied<br>Q7 = I'd like to see more functionality<br>Q4 = Somewhat satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 8<br>Email = info@lamege.it<br>Country = Italy<br>Prefered language = Italian<br>q4bisCommentaire = Consegne non sempre puntuali, creandomi problemi di ciclo lavorativo, mi butta all'aria la programma<br>Q9 = Yes<br>q9Commentaire = Essendo tutto scarto di tranciatura è ricercato dagli altri rottamai, per fare i correttori<br>q11a = 6<br>q11b = 0<br>q11c = 3<br>q11d = 3<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 2857801<br>Date = 2025-02-20<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Products<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Very useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 8<br>Email = alessandro@vitalsrl.com<br>Country = Italy<br>Sales Rep = m.canova@aperam.com<br>Prefered language = Italian<br>customer_satisfaction = Q1 2025<br>Q9 = Yes<br>q11a = 6<br>q11b = 8<br>q11c = 0<br>q11d = 8<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 2857799<br>Date = 2025-02-20<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Technical support and development<br>Q2 = Somewhat satisfied<br>Q3 = Somewhat satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 8<br>Email = ufficio.acquisti@romanacostruzioni.net<br>Country = Italy<br>Sales Rep = fabio.zanier@aperam.com<br>Prefered language = Italian<br>customer_satisfaction = Q1 2025<br>Q9 = No<br>q11a = 6<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 2857798<br>Date = 2025-02-20<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Products<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 7<br>Email = marco@stmofficinemeccaniche.it<br>Country = Italy<br>Sales Rep = m.canova@aperam.com<br>Prefered language = Italian<br>customer_satisfaction = Q1 2025<br>Q9 = No<br>q11a = 7<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1nom = Oiki Acciai Inossidabili S.p.A.<br>q11other1 = 7<br>q11other2 = 0<br><hr>ID lead = 2857795<br>Date = 2025-02-20<br>Q1a = Logistics<br>Q1b = Claim settlement<br>Q1c = Products<br>Q2 = Somewhat satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Somewhat satisfied<br>Q5 = Useful<br>Q6 = Somewhat attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 6<br>Email = tatiana.seretanu@gionaholding.it<br>Country = Italy<br>Sales Rep = gianluca.nogarin@aperam.com<br>Sales Channel = SSC<br>Prefered language = Italian<br>Served By = SSItal_Massal_Acc<br>customer_satisfaction = Q1 2025<br>Q9 = Yes<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 4<br>q11other2 = 5<br><hr>ID lead = 2857791<br>Date = 2025-02-20<br>Q1a = Logistics<br>Q1b = Claim settlement<br>Q1c = Commercial relationship<br>Q2 = Somewhat satisfied<br>Q3 = Somewhat satisfied<br>Q7 = Somewhat useful<br>Q4 = Somewhat satisfied<br>Q5 = Useful<br>Q6 = Somewhat attentive and professional<br>Q8 = Very important<br>Q10 = 6<br>q12Commentaire = SAREBBE APPREZZABILE UNA MAGGIORE ELASTICITA' SUI PREZZI E PRODUZIONE<br>Email = andrea.trezzi@siderinox.it<br>Country = Italy<br>Sales Rep = massimo.zoppegni@aperam.com<br>Prefered language = Italian<br>Q9 = Yes<br>q9Commentaire = POTREBBE ESSERE INTERESSANTE PREVIO DISCUSSIONE<br>q11a = 9<br>q11b = 0<br>q11c = 7<br>q11d = 6<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 2857788<br>Date = 2025-02-20<br>Q1a = Logistics<br>Q1b = Products<br>Q1c = Commercial relationship<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Very important<br>Q10 = 7<br>q12Commentaire = migliorare i tempi di consegna del materiale standard<br>Email = tecnico@levigmatic.it<br>Country = Italy<br>Sales Rep = matteo.serena@aperam.com<br>Sales Channel = SSC<br>Prefered language = Italian<br>Served By = SSItal_Massal_Acc<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br>q11Commentaire = 7<br><hr>ID lead = 2857786<br>Date = 2025-02-20<br>Q1a = Commercial relationship<br>Q2 = Very satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Very satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Very important<br>Q10 = 9<br>Email = info@sta2000.it<br>Country = Italy<br>Prefered language = Italian<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 2857782<br>Date = 2025-02-20<br>Q1a = Logistics<br>Q1b = Communication<br>Q1c = Products<br>Q2 = Satisfied<br>Q3 = Somewhat satisfied<br>Q7 = Somewhat useful<br>Q4 = Somewhat satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 8<br>Email = giovanniperasole@perasole.com<br>Country = Italy<br>Prefered language = Italian<br>Q9 = Yes<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 7<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 2857781<br>Date = 2025-02-20<br>Q1a = Logistics<br>Q1b = Products<br>Q1c = Commercial relationship<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 8<br>Email = ste@inoxvilla.com<br>Country = Italy<br>Sales Rep = giuseppe.losi@aperam.com<br>Prefered language = Italian<br>Q9 = No<br>q11a = 8<br>q11b = 7<br>q11c = 8<br>q11d = 8<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 2857778<br>Date = 2025-02-20<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Somewhat satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 9<br>Email = mirca.genovese@omp-inoxtanks.it<br>Country = Italy<br>Sales Rep = matteo.serena@aperam.com<br>Prefered language = Italian<br>Q9 = No<br>q11a = 9<br>q11b = 9<br>q11c = 9<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><br />
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<hr>ID lead = 2857776<br>Date = 2025-02-20<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Communication<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 7<br>Email = purchase@ilsaspa.com<br>Country = Italy<br>Sales Rep = gianluca.nogarin@aperam.com<br>Sales Channel = SSC<br>Prefered language = Italian<br>Served By = SSItal_Massal_Acc<br>customer_satisfaction = Q1 2025<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 2857775<br>Date = 2025-02-20<br>Q1a = Logistics<br>Q1b = Claim settlement<br>Q1c = Commercial relationship<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Very important<br>Q10 = 7<br>Email = rachele.rainoldi@steamsrl.com<br>Country = Italy<br>Sales Rep = giuseppe.losi@aperam.com<br>Sales Channel = SSC<br>Prefered language = Italian<br>Served By = SSItal_Podenz_Acc<br>Q9 = Yes<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br>q11Commentaire = 7,5/10<br><hr>ID lead = 2857764<br>Date = 2025-02-20<br>Q1a = Logistics<br>Q1b = Products<br>Q1c = Commercial relationship<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 8<br>Email = acquisti@simosrl.com<br>Country = Italy<br>Sales Rep = samuele.bigliardi@aperam.com<br>Prefered language = Italian<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 2854253<br>Date = 2025-02-19<br>Q1a = Products<br>Q1b = Commercial relationship<br>Q2 = Somewhat satisfied<br>Q3 = Somewhat satisfied<br>Q7 = Somewhat useful<br>Q4 = Unsatisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not important<br>Q10 = 5<br>Email = info@medinox.it<br>Country = Italy<br>Prefered language = Italian<br>q1Commentaire = Competitività del prezzo, essendo dei distributori per noi è fondamentale<br>Q9 = No<br>q11a = 3<br>q11b = 7<br>q11c = 3<br>q11d = 5<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 2853476<br>Date = 2025-02-19<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Products<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Very important<br>Q10 = 8<br>Email = ridolfi.paolo@isaitaly.com<br>Country = Italy<br>Sales Rep = daniele.pancini@aperam.com<br>Sales Channel = SSC<br>Prefered language = Italian<br>Served By = SSItal_Massal_Acc<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 2845324<br>Date = 2025-02-17<br>Q1a = Logistics<br>Q1b = Claim settlement<br>Q1c = Commercial conditions<br>Q2 = Somewhat satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 5<br>Email = m.padovan@polidoro.com<br>Country = Italy<br>Sales Rep = gianluca.nogarin@aperam.com<br>Prefered language = Italian<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 2840570<br>Date = 2025-02-16<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 8<br>Email = giovanni@stupinocavallo.it<br>Country = Italy<br>Prefered language = Italian<br>Q9 = Yes<br>q11a = 8<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 2831090<br>Date = 2025-02-14<br>Q1a = Logistics<br>Q1b = Commercial relationship<br>Q2 = Very satisfied<br>Q3 = Satisfied<br>Q7 = I don't use digital solutions<br>Q4 = Very satisfied<br>Q5 = Not very useful<br>Q6 = Extremely attentive and professional<br>Q8 = Very important<br>Q10 = 10<br>Email = alen.minoccheri@sacmigroup.com<br>Country = Italy<br>Prefered language = Italian<br>Q9 = No<br>q11a = 8<br>q11b = 3<br>q11c = 8<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 2827570<br>Date = 2025-02-13<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Commercial relationship<br>Q2 = Somewhat satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Somewhat satisfied<br>Q5 = Useful<br>Q6 = Somewhat attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 6<br>q12Commentaire = chiedo l'invio delle vostre conferme d'ordine il giorno successivo all'invio del nostro ordine
chiedo di essere avvisata 2 giorni prima in caso di ritardo della consegna pattuita ( al momento lo scopriamo solo quando la merce non arriva in consegna ) <br>Email = roberta.brugnolaro@eusider.com<br>Country = Italy<br>Sales Rep = piero.malabarba@aperam.com<br>Industry = Distribution<br>Prefered language = Italian<br>customer_satisfaction = Q1 2025<br>q4bisCommentaire = le date di consegna spesso non vengono mantenute rispetto alla conferma d'ordine che inviate e non a<br>Q9 = No<br>q11a = 6<br>q11b = 7<br>q11c = 7<br>q11d = 7<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 2827328<br>Date = 2025-02-13<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Products<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 9<br>Email = g.bonfante@profilitec.com<br>Country = Italy<br>Sales Rep = matteo.serena@aperam.com<br>Sales Channel = SSC<br>Prefered language = Italian<br>Served By = SSItal_Massal_Acc<br>Q9 = No<br>q11a = 7<br>q11b = 0<br>q11c = 9<br>q11d = 0<br>q11other1nom = Milesi<br>q11other1 = 5<br>q11other2nom = Inox Market<br>q11other2 = 6<br><hr>ID lead = 2826893<br>Date = 2025-02-13<br>Q1a = Products<br>Q1b = Commercial relationship<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Very important<br>Q10 = 7<br>Email = giuliano.iannucci@comestsrl.it<br>Country = Italy<br>Prefered language = Italian<br>Q9 = Yes<br>q11a = 0<br>q11b = 6<br>q11c = 0<br>q11d = 7<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 2826821<br>Date = 2025-02-13<br>Q1a = Logistics<br>Q1b = Products<br>Q1c = Commercial relationship<br>Q2 = Somewhat satisfied<br>Q3 = Somewhat satisfied<br>Q7 = Very useful<br>Q4 = Unsatisfied<br>Q5 = Useful<br>Q6 = Somewhat attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 3<br>q12Commentaire = Purtroppo non ho sempre risposte veloci alle mie richieste, soprattutto per quanto riguarda la consegna degli ordini in corso.<br>Email = facilitas@facilitas.it<br>Country = Italy<br>Sales Rep = samuele.bigliardi@aperam.com<br>Sales Channel = SSC<br>Industry = Catering<br>Prefered language = Italian<br>Served By = SSItal_Massal_Acc<br>customer_satisfaction = Q1 2025<br>q4bisCommentaire = Buongiorno, tempi di consegna non sempre rispettati<br>Q9 = No<br>q11a = 5<br>q11b = 0<br>q11c = 9<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 2826820<br>Date = 2025-02-13<br>Q1a = Logistics<br>Q1b = Communication<br>Q1c = Commercial relationship<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = Very useful<br>Q4 = Very satisfied<br>Q5 = Very useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 10<br>Email = gianluca.nardi@beko.com<br>Country = Italy<br>Prefered language = Italian<br>q11a = 0<br>q11b = 7<br>q11c = 7<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 2826817<br>Date = 2025-02-13<br>Q1a = Commercial conditions<br>Q1b = Products<br>Q1c = Commercial relationship<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 8<br>Email = info.gav@gavinox.it<br>Country = Italy<br>Prefered language = Italian<br>Q9 = Yes<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 2826813<br>Date = 2025-02-13<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Very useful<br>Q4 = Somewhat satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 7<br>Email = andrea.morotti@fxt.it<br>Country = Italy<br>Sales Rep = samuele.bigliardi@aperam.com<br>Prefered language = Italian<br>customer_satisfaction = Q1 2025<br>q4bisCommentaire = SALVE SONO ANDREA FXT
CONSEGNE PIU' VELOCI<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><br />
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<hr>ID lead = 2826811<br>Date = 2025-02-13<br>Q1a = Logistics<br>Q1b = Products<br>Q1c = Commercial relationship<br>Q2 = Very satisfied<br>Q3 = Satisfied<br>Q7 = I don't use digital solutions<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 9<br>Email = lem.cerniereinox@gmail.com<br>Country = Italy<br>Sales Rep = igor.marciante@aperam.com<br>Prefered language = Italian<br>customer_satisfaction = Q1 2025<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 2826809<br>Date = 2025-02-13<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Commercial relationship<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = Somewhat useful<br>Q4 = Very satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 9<br>q12Commentaire = i certificati del materiale devono essere tassativamente inviati con il ddt di consegna od al più tardi con la fattura e non essere sempre richiesti!!!!!!!!!!!!!!!!!!!!!!!!<br>Email = valerio.saletti@priolinox.it<br>Country = Italy<br>Sales Rep = roberto.verga@aperam.com<br>Sales Channel = SSC<br>Prefered language = Italian<br>Served By = SSItal_Massal_Acc<br>Q9 = Yes<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 2826806<br>Date = 2025-02-13<br>Q1a = Logistics<br>Q1b = Claim settlement<br>Q1c = Products<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 8<br>Email = l.colianni@osasettimo.com<br>Country = Italy<br>Sales Rep = biagio.nardi@aperam.com<br>Prefered language = Italian<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 2826804<br>Date = 2025-02-13<br>Q1a = Logistics<br>Q1b = Products<br>Q1c = Commercial relationship<br>Q2 = Very satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Somewhat satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 5<br>Email = maurizio@fratellipiovesan.it<br>Country = Italy<br>Sales Rep = matteo.bogoni@aperam.com<br>Prefered language = Italian<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 2826794<br>Date = 2025-02-13<br>Q1a = Logistics<br>Q1b = Products<br>Q1c = Technical support and development<br>Q2 = Unsatisfied<br>Q3 = Somewhat satisfied<br>Q7 = Somewhat useful<br>Q4 = Somewhat satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 5<br>Email = stefanoricci@steelcolor.it<br>Country = Italy<br>Sales Rep = roberto.verga@aperam.com<br>Sales Channel = SSC<br>Prefered language = Italian<br>Served By = SSItal_Massal_Acc<br>customer_satisfaction = Q1 2025<br>q1Commentaire = il primo aspetto è la qualità<br>q4bisCommentaire = troppi problemi di qualità della superficie e troppi ritardi di consegna<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 5<br>q11d = 0<br>q11other1nom = Posco<br>q11other1 = 9<br>q11other2nom = Yusco<br>q11other2 = 8<br><hr>ID lead = 2826783<br>Date = 2025-02-13<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Communication<br>Q2 = Somewhat satisfied<br>Q3 = Somewhat satisfied<br>Q7 = Somewhat useful<br>Q4 = Somewhat satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 7<br>Email = info@inoxsystem.it<br>Country = Italy<br>Sales Rep = m.canova@aperam.com<br>Industry = General Industry<br>Prefered language = Italian<br>customer_satisfaction = Q1 2025<br>Q9 = No<br>q11a = 7<br>q11b = 7<br>q11c = 7<br>q11d = 7<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 2826781<br>Date = 2025-02-13<br>Q1a = Products<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = I don't use digital solutions<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 8<br>Email = gaspari@omc-collareda.com<br>Country = Italy<br>Sales Rep = matteo.serena@aperam.com<br>Prefered language = Italian<br>customer_satisfaction = Q1 2025<br>q11a = 5<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 2826780<br>Date = 2025-02-13<br>Q1a = Logistics<br>Q1b = Claim settlement<br>Q1c = Products<br>Q2 = Somewhat satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Somewhat attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 6<br>Email = wf@weldedfitting.it<br>Country = Italy<br>Sales Rep = matteo.serena@aperam.com<br>Prefered language = Italian<br>Q9 = Yes<br>q11a = 6<br>q11b = 6<br>q11c = 0<br>q11d = 6<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 2826776<br>Date = 2025-02-13<br>Q1a = Logistics<br>Q1b = Products<br>Q1c = Commercial relationship<br>Q2 = Somewhat satisfied<br>Q3 = Somewhat satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 7<br>Email = icos@icosleonelli.it<br>Country = Italy<br>Sales Rep = samuele.bigliardi@aperam.com<br>Prefered language = Italian<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br>q11Commentaire = 6<br><hr>ID lead = 2826774<br>Date = 2025-02-13<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Commercial relationship<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = I don't use digital solutions<br>Q4 = Satisfied<br>Q5 = Not very useful<br>Q6 = Somewhat attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 6<br>Email = info@officinemarcante.com<br>Country = Italy<br>Prefered language = Italian<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 2822692<br>Date = 2025-02-12<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = I don't use digital solutions<br>Q4 = Very satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 9<br>Email = acquisti@fisam1963.it<br>Country = Italy<br>Sales Rep = matteo.serena@aperam.com<br>Prefered language = Italian<br>customer_satisfaction = Q1 2025<br>Q9 = No<br>q9Commentaire = FORSE IN FUTURO<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><br />
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<hr>ID lead = 2818951<br>Date = 2025-02-11<br>Q1a = Logistics<br>Q1b = Claim settlement<br>Q1c = Commercial conditions<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 8<br>Email = alessandro.bolzan@zoppas.com<br>Country = Italy<br>Sales Rep = alexia.pasquino@aperam.com<br>Prefered language = Italian<br>customer_satisfaction = Q1 2025<br>Q9 = Yes<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 2818240<br>Date = 2025-02-11<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Commercial relationship<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Somewhat satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 5<br>Email = massimiliano@pmp-meccanica.it<br>Country = Italy<br>Prefered language = Italian<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 2814730<br>Date = 2025-02-10<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Products<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Somewhat satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 7<br>Email = francescobertani@aitecparma.it<br>Country = Italy<br>Sales Rep = samuele.bigliardi@aperam.com<br>Prefered language = Italian<br>q4bisCommentaire = per le nostre esigenze, tempi di consegna relativamente lunghi<br>Q9 = Yes<br>q11a = 8<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 2814673<br>Date = 2025-02-10<br>Q1a = Commercial conditions<br>Q1b = Products<br>Q1c = Commercial relationship<br>Q2 = Satisfied<br>Q3 = Somewhat satisfied<br>Q7 = I'd like to see more functionality<br>Q4 = Somewhat satisfied<br>Q5 = Not very useful<br>Q6 = Attentive and professional<br>Q8 = Very important<br>Q10 = 6<br>Email = d.rylskaya@acciaivender.it<br>Country = Italy<br>Sales Rep = alexia.pasquino@aperam.com<br>Prefered language = Italian<br>Q9 = No<br>q11a = 5<br>q11b = 8<br>q11c = 8<br>q11d = 6<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 2814277<br>Date = 2025-02-10<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Products<br>Q2 = Very satisfied<br>Q3 = Satisfied<br>Q7 = Very useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 9<br>Email = michele.conti@giorgi1863.it<br>Country = Italy<br>Sales Rep = andrea.mazzocchi@aperam.com<br>Prefered language = Italian<br>Q9 = No<br>q9Commentaire = Aspetto da definire<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 2814137<br>Date = 2025-02-10<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Products<br>Q2 = Somewhat satisfied<br>Q3 = Somewhat satisfied<br>Q7 = Somewhat useful<br>Q4 = Somewhat satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 8<br>Email = p.martina@pontecorvometalli.it<br>Country = Italy<br>Sales Rep = fabio.zanier@aperam.com<br>Sales Channel = SSC<br>Prefered language = Italian<br>Served By = SSItal_Massal_Acc<br>Q9 = No<br>q11a = 8<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 2813975<br>Date = 2025-02-10<br>Q1a = Logistics<br>Q1b = Communication<br>Q1c = Products<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = I don't use digital solutions<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Very important<br>Q10 = 8<br>q12Commentaire = Vi ringrazio per la buona collaborazione che c'è tra di noi. Mi dispiace solamente che per un problema nostro di ritardo pagamenti le vostre consegne materiale vengono effettuate sempre dopo il 10 del mese corrente. Buona giornata.<br>Email = simona.chiapello@bitron.com<br>Country = Italy<br>Sales Rep = biagio.nardi@aperam.com<br>Prefered language = Italian<br>customer_satisfaction = Q1 2025<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br>q11Commentaire = Non ho nulla da annotare.<br><hr>ID lead = 2813963<br>Date = 2025-02-10<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Technical support and development<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 8<br>Email = marco.michelotti@fapim.it<br>Country = Italy<br>Sales Rep = daniele.pancini@aperam.com<br>Sales Channel = SSC<br>Industry = Architecture Building Construction<br>Prefered language = Italian<br>Served By = SSItal_Massal_Acc<br>customer_satisfaction = Q1 2025<br>Q9 = Yes<br>q11a = 0<br>q11b = 0<br>q11c = 8<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 2806233<br>Date = 2025-02-08<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Products<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Somewhat satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 8<br>Email = giovanni@stupinocavallo.it<br>Country = Italy<br>Prefered language = Italian<br>q4bisCommentaire = I tempi di consegna sono molto importanti... in tempi come questi è necessario essere la velocità è <br>Q9 = Yes<br>q9Commentaire = occorre valutare anche il prezzo al Kg che concedete o se date in cambio materiale "buono"<br>q11a = 9<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 2802003<br>Date = 2025-02-07<br>Q1a = Logistics<br>Q1b = Products<br>Q1c = Commercial relationship<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 8<br>Email = acquisti@angella.it<br>Country = Italy<br>Sales Rep = samuele.bigliardi@aperam.com<br>Prefered language = Italian<br>q9Commentaire = attualmente non so<br>q11a = 8<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 2801329<br>Date = 2025-02-07<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Commercial relationship<br>Q2 = Satisfied<br>Q3 = Very satisfied<br>Q7 = Somewhat useful<br>Q4 = Somewhat satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 8<br>Email = elena.chiaudano@alice.it<br>Country = Italy<br>Prefered language = Italian<br>q4bisCommentaire = Le date di consegna vengono spesso spostate, pare a causa di difficoltà ad organizzare i trasporti<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br>q11Commentaire = 8<br><hr>ID lead = 2801315<br>Date = 2025-02-07<br>Q1a = Logistics<br>Q1b = Products<br>Q1c = Commercial relationship<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Very important<br>Q10 = 8<br>Email = enrica@tubeco.it<br>Country = Italy<br>Sales Rep = enduserteamitaly@aperam.com<br>Sales Channel = SSC<br>Prefered language = Italian<br>Served By = SSItal_Massal_Acc<br>q9Commentaire = non abbiamo rottami <br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br>q11Commentaire = 8<br><hr>ID lead = 2801253<br>Date = 2025-02-07<br>Q1a = Logistics<br>Q1b = Commercial relationship<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 8<br>Email = ambrogio.sanelli@ambrogiosanelli.it<br>Country = Italy<br>Sales Rep = andrea.mazzocchi@aperam.com<br>Prefered language = Italian<br>Q9 = Yes<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1nom = Buderus<br>q11other1 = 7<br>q11other2 = 0<br><hr>ID lead = 2801245<br>Date = 2025-02-07<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Products<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 5<br>Email = l.rebecchi@miba.it<br>Country = Italy<br>Sales Rep = samuele.bigliardi@aperam.com<br>Prefered language = Italian<br>q7Commentaire = Buone<br>q8Commentaire = Medio<br>q9Commentaire = possiamo valutare<br>q10Commentaire = 9<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br>q11Commentaire = 9<br><hr>ID lead = 2797716<br>Date = 2025-02-06<br>Q1a = Commercial conditions<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Somewhat satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Very important<br>Q10 = 8<br>Email = sales@siriosteel.it<br>Country = Italy<br>Sales Rep = giuseppe.losi@aperam.com<br>Industry = General Industry<br>Prefered language = Italian<br>customer_satisfaction = Q1 2025<br>q4bisCommentaire = no comment<br>q9Commentaire = no comment<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 8<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 2797673<br>Date = 2025-02-06<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Products<br>Q2 = Very satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Very satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 8<br>Email = info@ferrariacciai.com<br>Country = Italy<br>Sales Rep = igor.marciante@aperam.com<br>Sales Channel = SSC<br>Industry = Distribution<br>Prefered language = Italian<br>Served By = SSItal_Massal_Acc<br>customer_satisfaction = Q1 2025<br>Q9 = No<br>q11a = 8<br>q11b = 8<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 2797588<br>Date = 2025-02-06<br>Q1a = Logistics<br>Q1b = Products<br>Q1c = Commercial relationship<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 8<br>Email = dario@puntoinox.it<br>Country = Italy<br>Sales Rep = piero.malabarba@aperam.com<br>Sales Channel = SSC<br>Prefered language = Italian<br>Served By = SSItal_Massal_Acc<br>Q9 = No<br>q11a = 8<br>q11b = 8<br>q11c = 3<br>q11d = 8<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 2797499<br>Date = 2025-02-06<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Products<br>Q2 = Unsatisfied<br>Q3 = Unsatisfied<br>Q7 = I don't use digital solutions<br>Q4 = Unsatisfied<br>Q5 = Not useful<br>Q6 = Room for improvement<br>Q8 = Not important<br>Q10 = 10<br>Email = umberto.spinelli@centroacciainox.it<br>Country = Italy<br>Prefered language = Italian<br>q1Commentaire = Gestione dei Reclami, supporto e relazione commerciale, Comunicazione, Supporto tecnico<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 2797402<br>Date = 2025-02-06<br>Q1a = Logistics<br>Q1b = Products<br>Q1c = Commercial relationship<br>Q2 = Very satisfied<br>Q3 = Satisfied<br>Q7 = I don't use digital solutions<br>Q4 = Very satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Very important<br>Q10 = 10<br>Email = alen.minoccheri@sacmigroup.com<br>Country = Italy<br>Prefered language = Italian<br>Q9 = No<br>q11a = 7<br>q11b = 5<br>q11c = 6<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 2797401<br>Date = 2025-02-06<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Products<br>Q2 = Satisfied<br>Q3 = Somewhat satisfied<br>Q7 = Somewhat useful<br>Q4 = Somewhat satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 7<br>Email = paolo@esse4spa.it<br>Country = Italy<br>Sales Rep = gianluca.nogarin@aperam.com<br>Sales Channel = SSC<br>Prefered language = Italian<br>Served By = SSItal_Massal_Acc<br>customer_satisfaction = Q1 2025<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br>q11Commentaire = 8<br><hr>ID lead = 2797288<br>Date = 2025-02-06<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Communication<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Very useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Very important<br>Q10 = 9<br>Email = info@samacarp.it<br>Country = Italy<br>Sales Rep = piero.malabarba@aperam.com<br>Prefered language = Italian<br>customer_satisfaction = Q1 2025<br>Q9 = No<br>q11a = 8<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 2797230<br>Date = 2025-02-06<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = I don't use digital solutions<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 7<br>Email = stefanoghi@rgsge.it<br>Country = Italy<br>Sales Rep = biagio.nardi@aperam.com<br>Sales Channel = SSC<br>Industry = Distribution<br>Prefered language = Italian<br>Served By = SSItal_Massal_Acc<br>customer_satisfaction = Q1 2025<br>Q9 = No<br>q11a = 8<br>q11b = 0<br>q11c = 7<br>q11d = 6<br>q11other1 = 0<br>q11other2 = 0<br>q11Commentaire = non lavoro con acerinox<br><br />
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<hr>ID lead = 2797167<br>Date = 2025-02-06<br>Q1a = Commercial conditions<br>Q1b = Products<br>Q1c = Commercial relationship<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 9<br>Email = info@fercal.com<br>Country = Italy<br>Sales Rep = biagio.nardi@aperam.com<br>Sales Channel = SSC<br>Prefered language = Italian<br>Served By = SSItal_Podenz_Acc<br>Q9 = Yes<br>q9Commentaire = Dipende dalle condizioni<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 2797076<br>Date = 2025-02-06<br>Q1a = Commercial conditions<br>Q1b = Products<br>Q1c = Commercial relationship<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = Very useful<br>Q4 = Very satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 9<br>Email = pietro.montaruli@bcmsrl.com<br>Country = Italy<br>Sales Rep = giuseppe.losi@aperam.com<br>Industry = Auto_Transp_Acc<br>Prefered language = Italian<br>customer_satisfaction = Q1 2025<br>Q9 = Yes<br>q11a = 9<br>q11b = 10<br>q11c = 9<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 2796957<br>Date = 2025-02-06<br>Q1a = Logistics<br>Q1b = Communication<br>Q1c = Products<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = Very useful<br>Q4 = Very satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 9<br>q12Commentaire = sono complessivamente molto soddisfatto del rapporto con Aperam  <br>Email = inox@moscasider.it<br>Country = Italy<br>Sales Rep = biagio.nardi@aperam.com<br>Industry = Distribution<br>Prefered language = Italian<br>customer_satisfaction = Q1 2025<br>q5Commentaire = il sito web è utilissimo, peccato non abbia i prezzi aggiornati  <br>Q9 = No<br>q11a = 9<br>q11b = 0<br>q11c = 9<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 2796956<br>Date = 2025-02-06<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = Very useful<br>Q4 = Very satisfied<br>Q5 = Very useful<br>Q6 = Extremely attentive and professional<br>Q8 = Very important<br>Q10 = 10<br>Email = info@aminox.it<br>Country = Italy<br>Sales Rep = fabio.zanier@aperam.com<br>Prefered language = Italian<br>customer_satisfaction = Q1 2025<br>Q9 = Yes<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 6<br>q11other1 = 0<br>q11other2 = 0<br><br />
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<hr>ID lead = 2796944<br>Date = 2025-02-06<br>Q1a = Logistics<br>Q1b = Claim settlement<br>Q1c = Commercial conditions<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = Somewhat useful<br>Q4 = Very satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 9<br>Email = valerio.saletti@priolinox.it<br>Country = Italy<br>Sales Rep = roberto.verga@aperam.com<br>Sales Channel = SSC<br>Prefered language = Italian<br>Served By = SSItal_Massal_Acc<br>Q9 = Yes<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 2796942<br>Date = 2025-02-06<br>Q1a = Logistics<br>Q1b = Products<br>Q1c = Commercial relationship<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = I don't use digital solutions<br>Q4 = Somewhat satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 8<br>Email = acquisti@tieffeluce.com<br>Country = Italy<br>Sales Rep = daniele.pancini@aperam.com<br>Sales Channel = SSC<br>Prefered language = Italian<br>Served By = SSItal_Massal_Acc<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br>q11Commentaire = 8<br><hr>ID lead = 2796941<br>Date = 2025-02-06<br>Q1a = Logistics<br>Q2 = Satisfied<br>Q3 = Unsatisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Very important<br>Q10 = 6<br>Email = orlando.rocco@ropesrl.it<br>Country = Italy<br>Sales Rep = gianluca.nogarin@aperam.com<br>Industry = General Industry<br>Prefered language = Italian<br>customer_satisfaction = Q1 2025<br>q3Commentaire = Per il formato 1500x3000 è preferibile il bancale con tre sostegni anziché quattro come attualmente <br>Q9 = Yes<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br>q11Commentaire = Abbiamo APERAM come unico fornitore<br><hr>ID lead = 2796934<br>Date = 2025-02-06<br>Q1a = Logistics<br>Q1b = Products<br>Q1c = Commercial relationship<br>Q2 = Satisfied<br>Q3 = Very satisfied<br>Q7 = Very useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 8<br>Email = acquisti@milesisrl.it<br>Country = Italy<br>Sales Rep = giuseppe.losi@aperam.com<br>Industry = Distribution<br>Prefered language = Italian<br>customer_satisfaction = Q1 2025<br>Q9 = No<br>q11a = 9<br>q11b = 7<br>q11c = 7<br>q11d = 9<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 2796932<br>Date = 2025-02-06<br>Q1a = Logistics<br>Q1b = Products<br>Q1c = Technical support and development<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = Very useful<br>Q4 = Very satisfied<br>Q5 = Very useful<br>Q6 = Extremely attentive and professional<br>Q8 = Very important<br>Q10 = 10<br>Email = marco.veri@contisrl.it<br>Country = Italy<br>Sales Rep = fabio.zanier@aperam.com<br>Prefered language = Italian<br>Q9 = Yes<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 2796929<br>Date = 2025-02-06<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Products<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Not very useful<br>Q6 = Somewhat attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 8<br>Email = a.bresesti@effebi.net<br>Country = Italy<br>Sales Rep = piero.malabarba@aperam.com<br>Prefered language = Italian<br>customer_satisfaction = Q1 2025<br>Q9 = No<br>q11a = 7<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 2796926<br>Date = 2025-02-06<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Commercial relationship<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = Somewhat useful<br>Q4 = Very satisfied<br>Q5 = Very useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 10<br>Email = acquisti@nannetti.it<br>Country = Italy<br>Sales Rep = roberto.verga@aperam.com<br>Prefered language = Italian<br>customer_satisfaction = Q1 2025<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 2796925<br>Date = 2025-02-06<br>Q1a = Logistics<br>Q1b = Products<br>Q1c = Commercial relationship<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 8<br>Email = a.barroero@gai1946.com<br>Country = Italy<br>Sales Rep = samuele.bigliardi@aperam.com<br>Sales Channel = SSC<br>Prefered language = Italian<br>Served By = SSItal_Massal_Acc<br>customer_satisfaction = Q1 2025<br>q5Commentaire = Abbiamo bisogno che ci venga attivato l'accesso sul vostro portale per poter scaricare la documentaz<br>Q9 = No<br>q11a = 8<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 2796915<br>Date = 2025-02-06<br>Q1a = Logistics<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 7<br>q12Commentaire = in alcuni momenti di mercato i prezzi non sono concorrenziali<br>Email = a.nani@olivieriferro.it<br>Country = Italy<br>Sales Rep = roberto.verga@aperam.com<br>Sales Channel = SSC<br>Prefered language = Italian<br>Served By = SSItal_Massal_Acc<br>Q9 = No<br>q11a = 7<br>q11b = 5<br>q11c = 7<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br>q11Commentaire = 7<br><hr>ID lead = 2796912<br>Date = 2025-02-06<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = Somewhat useful<br>Q4 = Very satisfied<br>Q5 = Very useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 9<br>Email = info@globalsteel.it<br>Country = Italy<br>Sales Rep = igor.marciante@aperam.com<br>Industry = Distribution<br>Prefered language = Italian<br>customer_satisfaction = Q1 2025<br>Q9 = No<br>q11a = 9<br>q11b = 0<br>q11c = 8<br>q11d = 8<br>q11other1 = 0<br>q11other2 = 0<br><br />
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<hr>ID lead = 2796910<br>Date = 2025-02-06<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Products<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 8<br>Email = sinoxsrl@tin.it<br>Country = Italy<br>Sales Rep = biagio.nardi@aperam.com<br>Sales Channel = SSC<br>Industry = General Industry<br>Prefered language = Italian<br>Served By = SSItal_Massal_Acc<br>customer_satisfaction = Q1 2025<br>Q9 = No<br>q11a = 8<br>q11b = 8<br>q11c = 8<br>q11d = 8<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 2796909<br>Date = 2025-02-06<br>Q1a = Logistics<br>Q1b = Products<br>Q1c = Commercial relationship<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = Very useful<br>Q4 = Very satisfied<br>Q5 = Very useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 9<br>Email = dario.trabucco@pal.it<br>Country = Italy<br>Sales Rep = gianluca.nogarin@aperam.com<br>Prefered language = Italian<br>customer_satisfaction = Q1 2025<br>Q9 = No<br>q11a = 6<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 2796908<br>Date = 2025-02-06<br>Q1a = Logistics<br>Q1b = Claim settlement<br>Q1c = Technical support and development<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Very important<br>Q10 = 8<br>Email = veronica.federici@seval.it<br>Country = Italy<br>Sales Rep = piero.malabarba@aperam.com<br>Sales Channel = SSC<br>Prefered language = Italian<br>Served By = SSItal_Massal_Acc<br>customer_satisfaction = Q1 2025<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 2796904<br>Date = 2025-02-06<br>Q1a = Products<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = I don't use digital solutions<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 2<br>Email = sabrina@spark.it<br>Country = Italy<br>Sales Rep = roberto.verga@aperam.com<br>Prefered language = Italian<br>customer_satisfaction = Q1 2025<br>Q9 = No<br>q11a = 9<br>q11b = 9<br>q11c = 9<br>q11d = 9<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 2796900<br>Date = 2025-02-06<br>Q1a = Logistics<br>Q1b = Commercial relationship<br>Q1c = Technical support and development<br>Q2 = Very satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Very satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 9<br>Email = gianluca.nardi@beko.com<br>Country = Italy<br>Prefered language = Italian<br>q9Commentaire = Non mi occupo personalmente di questa attività .<br>q11a = 0<br>q11b = 5<br>q11c = 6<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 2796899<br>Date = 2025-02-06<br>Q1a = Logistics<br>Q1b = Products<br>Q1c = Commercial relationship<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Somewhat satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 8<br>q12Commentaire = APPREZZEREMMO UNA MIGLIORE FLESSIBILITA' E RAPIDITA' NELLA GESTIONE DI SERVIZI DI SPIANATURA A MISURA.<br>Email = inpipe1968@libero.it<br>Country = Italy<br>Sales Rep = samuele.bigliardi@aperam.com<br>Sales Channel = SSC<br>Industry = General Industry<br>Prefered language = Italian<br>Served By = SSItal_Massal_Acc<br>customer_satisfaction = Q1 2025<br>q4bisCommentaire = Riscontriamo tempi di attesa dei materiali con misure non commerciali e provenienti dal centro servi<br>Q9 = Yes<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1nom = OIKI SPA<br>q11other1 = 7<br>q11other2nom = ACCIAI VENDER SPA<br>q11other2 = 8<br><hr>ID lead = 2796898<br>Date = 2025-02-06<br>Q1a = Logistics<br>Q1b = Products<br>Q1c = Commercial relationship<br>Q2 = Unsatisfied<br>Q3 = Somewhat satisfied<br>Q7 = I don't use digital solutions<br>Q4 = Unsatisfied<br>Q5 = Not useful<br>Q6 = Room for improvement<br>Q8 = Not important<br>Q10 = 1<br>q12Commentaire = no comment
il  futuro non e'  nei sondaggi  via mail  ma nelle persone competenti che hanno  voglia di lavorare <br>Email = franco@vasconi.eu<br>Country = Italy<br>Sales Rep = igor.marciante@aperam.com<br>Sales Channel = SSC<br>Prefered language = Italian<br>Served By = SSItal_Massal_Acc<br>q1Commentaire = qualita'<br>q4bisCommentaire = se un cliente  scrive che non e' soddisfatto  significa che  non avete rispettato  le date di conseg<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 2796897<br>Date = 2025-02-06<br>Q1a = Logistics<br>Q1b = Communication<br>Q1c = Commercial relationship<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Somewhat satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 7<br>Email = info@raviacciaisrl.it<br>Country = Italy<br>Sales Rep = francesco.schiavi@aperam.com<br>Industry = Distribution<br>Prefered language = Italian<br>customer_satisfaction = Q1 2025<br>Q9 = Yes<br>q11a = 8<br>q11b = 8<br>q11c = 8<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br>q11Commentaire = APERAM 8<br><hr>ID lead = 2796895<br>Date = 2025-02-06<br>Q1a = Claim settlement<br>Q1b = Commercial conditions<br>Q1c = Commercial relationship<br>Q2 = Somewhat satisfied<br>Q3 = Satisfied<br>Q7 = I don't use digital solutions<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 8<br>Email = info@ferlatacciai.com<br>Country = Italy<br>Prefered language = Italian<br>Q9 = No<br>q11a = 7<br>q11b = 10<br>q11c = 10<br>q11d = 9<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 2796893<br>Date = 2025-02-06<br>Q1a = Commercial conditions<br>Q1b = Communication<br>Q1c = Commercial relationship<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 7<br>Email = marco@areainox.com<br>Country = Italy<br>Sales Rep = alexia.pasquino@aperam.com<br>Sales Channel = SSC<br>Industry = Distribution<br>Prefered language = Italian<br>Served By = SSItal_Massal_Acc<br>customer_satisfaction = Q1 2025<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 7<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 2796891<br>Date = 2025-02-06<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Commercial relationship<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = I don't use digital solutions<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 9<br>Email = info@trancard.it<br>Country = Italy<br>Sales Rep = piero.malabarba@aperam.com<br>Sales Channel = SSC<br>Prefered language = Italian<br>Served By = SSItal_Massal_Acc<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 2796884<br>Date = 2025-02-06<br>Q1a = Commercial relationship<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 8<br>Email = massimo.ghibaudo@statspa.it<br>Country = Italy<br>Sales Rep = biagio.nardi@aperam.com<br>Prefered language = Italian<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 2793054<br>Date = 2025-02-05<br>Q1a = Logistics<br>Q1b = Communication<br>Q1c = Technical support and development<br>Q2 = Very satisfied<br>Q3 = Satisfied<br>Q7 = Very useful<br>Q4 = Satisfied<br>Q5 = Very useful<br>Q6 = Extremely attentive and professional<br>Q8 = Very important<br>Q10 = 10<br>Email = andrea.mazzocchi@aperam.com<br>Country = Italy<br>Prefered language = Italian<br>Q9 = Yes<br>q11a = 4<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 5<br>q11other2 = 0<br><hr>ID lead = 2789152<br>Date = 2025-02-04<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 5<br>Email = carole_lecomte@yahoo.fr<br>Country = France<br>Prefered language = German<br>q11a = 5<br>q11b = 5<br>q11c = 10<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><br />
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<hr>ID lead = 2784210<br>Date = 2025-02-03<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Commercial relationship<br>Q2 = Very satisfied<br>Q3 = Satisfied<br>Q7 = I don't use digital solutions<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 8<br>Email = harald.luft@vishay.com<br>Country = Germany<br>Sales Rep = joerg.holm@aperam.com<br>Prefered language = German<br>Q9 = Yes<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 2738205<br>Date = 2025-01-23<br>Q1a = Claim settlement<br>Q1b = Commercial conditions<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 7<br>Email = andrea.mazzocchi@aperam.com<br>Country = Italy<br>Prefered language = Italian<br>Q9 = Yes<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 2559088<br>Date = 2024-12-10<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Products<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 8<br>Email = info@thrun-edelstahl.de<br>Country = Germany<br>Prefered language = German<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 2558066<br>Date = 2024-12-10<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Very important<br>Q10 = 5<br>Email = antonin.thuia@gmail.com<br>Country = Denmark<br>Prefered language = German<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><br />
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<hr>ID lead = 2558064<br>Date = 2024-12-10<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Noch nicht wichtig, aber sicher in der Zukunft<br>Q10 = 5<br>Email = antonin.thuia@gmail.com<br>Country = Denmark<br>Prefered language = German<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><br />
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<hr>ID lead = 2558055<br>Date = 2024-12-10<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Good<br>Q10 = 5<br>Email = a.thuia+test7-11@aressy.com<br>Sales Rep = tomas.larriba@aperam.com<br>Industry = Catering<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><br />
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<hr>ID lead = 2554291<br>Date = 2024-12-09<br>Q1a = Products<br>Q1b = Commercial relationship<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = Somewhat useful<br>Q4 = Very satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Good<br>Q10 = 9<br>Email = sven.bidlingmaier@butting-schwedt.de<br>Country = Germany<br>Sales Rep = dirk.pfeffer@aperam.com<br>Prefered language = German<br>Q9 = Yes<br>q11a = 9<br>q11b = 8<br>q11c = 8<br>q11d = 8<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 2541964<br>Date = 2024-12-06<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Communication<br>Q2 = Very satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Somewhat satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Very important<br>Q10 = 7<br>Email = marion.hauser@fischer-group.com<br>Country = Germany<br>Sales Rep = michael.seth@aperam.com<br>Prefered language = German<br>q2Commentaire = Wir sind hier meist sehr zufrieden, aktuell sind es jedoch etwas mehr Fälle als gewöhnlich. Trotzdem<br>q3Commentaire = Normalerweise passt die Verpackung immer sehr gut und entspricht unseren Anforderungen, jedoch erhal<br>q4bisCommentaire = Wir haben zum Beispiel beim 1.4520 größere Verspätungen<br>Q9 = Yes<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br>q11Commentaire = kein Kommentar<br><hr>ID lead = 2541456<br>Date = 2024-12-05<br>Q1a = Commercial conditions<br>Q1b = Products<br>Q1c = Commercial relationship<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = Somewhat useful<br>Q4 = Somewhat satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Good<br>Q10 = 8<br>Email = stefan.diercks@spaeter-bietigheim.de<br>Country = Germany<br>Sales Rep = nina.dove@aperam.com<br>Prefered language = German<br>q4bisCommentaire = Es gab in 2024 Aufträge, bei denen wir aufgrund deutlicher Lieferverzögerungen Deckungskäufe vornehm<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br>q11Commentaire = kein Kommentar<br><hr>ID lead = 2538340<br>Date = 2024-12-05<br>Q1a = Logistics<br>Q1b = Products<br>Q1c = Commercial relationship<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = Somewhat useful<br>Q4 = Very satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Good<br>Q10 = 9<br>Email = tmertens@schoellerwerk.de<br>Country = Germany<br>Prefered language = German<br>Q9 = No<br>q11a = 7<br>q11b = 7<br>q11c = 5<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 2538329<br>Date = 2024-12-05<br>Q1a = Commercial conditions<br>Q1b = Products<br>Q1c = Commercial relationship<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Good<br>Q10 = 8<br>Email = anna.negri@butting.de<br>Country = Germany<br>Sales Rep = caroline.bresink@aperam.com<br>Prefered language = English<br>q1Commentaire = Provided the EU price level is more or less the same everywhere, then performace, commercial conditions, quality and the partership (open communication, info exchage etc.) the bigges role <br>q4Commentaire = we are having a worse delivery performance than in the past <br>q9Commentaire = we already sell to ELG <br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br>q11Commentaire = it is impossible for us to compare <br><hr>ID lead = 2534320<br>Date = 2024-12-04<br>Q1a = Claim settlement<br>Q1b = Commercial conditions<br>Q1c = Commercial relationship<br>Q2 = Unsatisfied<br>Q3 = Unsatisfied<br>Q7 = Very useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Good<br>Q10 = 3<br>Email = klepin.victor@holzrichter-stahl.de<br>Country = Germany<br>Sales Rep = nina.dove@aperam.com<br>Prefered language = German<br>q3Commentaire = Speziell die Paletten aus Haan sind häufig mangelhaft und müssen von uns aufwendig umgepackt werden.<br>Q9 = Yes<br>q11a = 3<br>q11b = 7<br>q11c = 5<br>q11d = 3<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 2534303<br>Date = 2024-12-04<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Products<br>Q2 = Very satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Good<br>Q10 = 7<br>Email = g.klitzsch@metallhandel-gera.de<br>Country = Germany<br>Prefered language = German<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 2534157<br>Date = 2024-12-04<br>Q1a = Logistics<br>Q1b = Communication<br>Q1c = Products<br>Q2 = Satisfied<br>Q3 = Very satisfied<br>Q7 = I don't use digital solutions<br>Q4 = Somewhat satisfied<br>Q5 = Very useful<br>Q6 = Attentive and professional<br>Q8 = Good<br>Q10 = 8<br>Email = t.gomm@vonaschenbach.de<br>Country = Germany<br>Sales Rep = nina.dove@aperam.com<br>Prefered language = German<br>q4bisCommentaire = bessere Kommunikation über Lieferterminverschiebungen.( proaktiv auf den Kunden zugehen )
 Bzw. Lie<br>Q9 = Yes<br>q11a = 8<br>q11b = 0<br>q11c = 0<br>q11d = 8<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 2534156<br>Date = 2024-12-04<br>Q1a = Logistics<br>Q1b = Claim settlement<br>Q1c = Commercial conditions<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Good<br>Q10 = 7<br>Email = f.reiter@pazikarben.de<br>Country = Germany<br>Sales Rep = nina.dove@aperam.com<br>Industry = Distribution<br>Prefered language = German<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 2529920<br>Date = 2024-12-03<br>Q1a = Logistics<br>Q1b = Communication<br>Q1c = Commercial relationship<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = I don't use digital solutions<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Good<br>Q10 = 7<br>Email = karin.jackwerth@roetzer-maschinenbau.de<br>Country = Germany<br>Sales Rep = joerg.holm@aperam.com<br>Prefered language = German<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 2529519<br>Date = 2024-12-02<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Commercial relationship<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Not very useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not important<br>Q10 = 9<br>Email = m.schmelzer@stahlrump.de<br>Country = Germany<br>Prefered language = English<br>q1Commentaire = Sales people knowing the current market vibe - like the ones you have - are enormously important!<br>q5Commentaire = We don´t really have use for those. I´m sure they´re good, but we don´t really need'em ;)<br>q6Commentaire = We are VERY happy with the commercial team we are dealing with.<br>q7Commentaire = Again, I´m sure they´re good but we are only using them in a very limited fashion.<br>Q9 = No<br>q11a = 7<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 2526236<br>Date = 2024-12-02<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Products<br>Q2 = Very satisfied<br>Q3 = Somewhat satisfied<br>Q7 = I don't use digital solutions<br>Q4 = Somewhat satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Good<br>Q10 = 8<br>Email = purchase@achberg.com<br>Country = Germany<br>Prefered language = German<br>q3Commentaire = Wir hatten öfters den Fall dass nur 1 St. auf einer Palette verpackt war und das ist unpraktisch da <br>q4Commentaire = angebotene / bestätigte Lieferzeitdauer absolut in Ordnung<br>q4bisCommentaire = Die bestätigten Liefertermine werden immer wieder verschoben (aber man bekommt hierfür immer eine In<br>Q9 = No<br>q9Commentaire = Wir haben auch Alu und Stahlmaterial im Einsatz und entsorgen dies alles zusammen (nur einmal der Au<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 2525888<br>Date = 2024-12-02<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Communication<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not important<br>Q10 = 8<br>Email = bucher@edelstahlkamine.de<br>Country = Germany<br>Sales Rep = joerg.holm@aperam.com<br>Prefered language = German<br>Q9 = No<br>q11a = 0<br>q11b = 9<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 2525835<br>Date = 2024-12-02<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Products<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = I don't use digital solutions<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Good<br>Q10 = 7<br>Email = s.schardt@silberhorn-blt.de<br>Country = Germany<br>Sales Rep = joerg.holm@aperam.com<br>Prefered language = German<br>Q9 = Yes<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 9<br>q11other2 = 0<br>q11Commentaire = Lieferant wird nicht angegeben<br><hr>ID lead = 2525834<br>Date = 2024-12-02<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = I don't use digital solutions<br>Q4 = Satisfied<br>Q5 = Not useful<br>Q6 = Attentive and professional<br>Q8 = Very important<br>Q10 = 9<br>Email = d.magnus@de-crignis-gmbh.de<br>Country = Germany<br>Prefered language = German<br>Q9 = Yes<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 2525830<br>Date = 2024-12-02<br>Q1a = Logistics<br>Q1b = Products<br>Q1c = Commercial relationship<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Not very useful<br>Q6 = Attentive and professional<br>Q8 = Good<br>Q10 = 8<br>Email = h.rothgang@glmetall.de<br>Country = Germany<br>Sales Rep = carina.thurau@aperam.com<br>Prefered language = German<br>Q9 = No<br>q11a = 7<br>q11b = 7<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 2506051<br>Date = 2024-11-27<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Products<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Very useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Good<br>Q10 = 8<br>Email = natalia.giss@stw-gmbh.de<br>Country = Germany<br>Sales Rep = joerg.holm@aperam.com<br>Prefered language = German<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 2505595<br>Date = 2024-11-26<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Commercial relationship<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not important<br>Q10 = 8<br>q12Commentaire = Wir bekommen immer frühzeitig Bescheid, wann die Ware verladen wird oder falls sich die Anlieferung einmal verzögert. Das hilft uns unsere Produktion besser zu steuern und das macht ansonsten auch kein anderer Lieferant. Hier bitte ein großes Lob an Fr. Thurau und Hr. Holm weiterleiten.<br>Email = mail@reutter-blech.de<br>Country = Germany<br>Sales Rep = joerg.holm@aperam.com<br>Sales Channel = SSC<br>Prefered language = German<br>q1Commentaire = Preis, Gleibleibende Qualität, Lieferzeiten, Reklamationen, Rahmenverträge, Produktsortiment, Organisatorisches<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 2505463<br>Date = 2024-11-26<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Products<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = I don't use digital solutions<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Good<br>Q10 = 10<br>q12Commentaire = - ich habe keine Kritikpunkte, nur ein großes Lob, denn Aperamzeugnisse sind für mich die absolut Besten, übersichtlich, komplett und halten daher jeder Abnahme,
ob nach AD-W2 oder ASME stand <br>Email = schroeter@behaeltertec.de<br>Country = Germany<br>Sales Rep = roman.stein@aperam.com<br>Prefered language = German<br>q2Commentaire = - Materialkennzeichnung und Zeugnisse super, stets entsprechend der Bestellanforderung<br>q7Commentaire = - ich bevorzuge den persönlichen Kontakt mit dem Verkäufer<br>Q9 = No<br>q10Commentaire = - es gibt keinerlei Kritikpunkte und ich habe bisher nicht reklamiert<br>q11a = 10<br>q11b = 10<br>q11c = 0<br>q11d = 10<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 2502342<br>Date = 2024-11-26<br>Q1a = Logistics<br>Q1b = Claim settlement<br>Q1c = Commercial conditions<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = I don't use digital solutions<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Good<br>Q10 = 9<br>Email = info@thrun-edelstahl.de<br>Country = Germany<br>Prefered language = German<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 2502250<br>Date = 2024-11-26<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Good<br>Q10 = 8<br>Email = s-schmidt@gdh-gmbh.de<br>Country = Germany<br>Sales Rep = tugay.aker@aperam.com<br>Prefered language = German<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><br />
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<hr>ID lead = 2502183<br>Date = 2024-11-26<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Commercial relationship<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = I don't use digital solutions<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Good<br>Q10 = 8<br>Email = robert.mayer@siegleundepple.de<br>Country = Germany<br>Prefered language = German<br>q2Commentaire = Kann aus heutiger Sicht unsererseits nicht korrekt bewertet werden, aufgrund der Anzahl bis dato gel<br>q5Commentaire = Bis dato nicht erhalten<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 2502176<br>Date = 2024-11-26<br>Q1a = Logistics<br>Q1b = Claim settlement<br>Q1c = Products<br>Q2 = Somewhat satisfied<br>Q3 = Somewhat satisfied<br>Q7 = Somewhat useful<br>Q4 = Somewhat satisfied<br>Q5 = Useful<br>Q6 = Somewhat attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 8<br>Email = j.heubach@mirrorinox.de<br>Country = Germany<br>Sales Rep = salvatore.pagano@aperam.com<br>Prefered language = German<br>q2Commentaire = Material wird in Haan nicht auf Qualität geprüft.<br>q3Commentaire = Haan nur Standard Verpackung<br>q4bisCommentaire =  Die Lieferzeiten sind teilweise aus Sersheim unzufrieden, sowie die Transportzeit (Sammeltransport <br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 2501957<br>Date = 2024-11-26<br>Q1a = Logistics<br>Q1b = Communication<br>Q1c = Products<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = I don't use digital solutions<br>Q4 = Satisfied<br>Q5 = Not very useful<br>Q6 = Attentive and professional<br>Q8 = Good<br>Q10 = 8<br>q12Commentaire = Verbesserung der Logistik. Keine Aufträge ohne vorherige Absprache früher anzuliefern als bestätigt. <br>Email = tobias.holland@robatherm.com<br>Country = Germany<br>Sales Rep = joerg.holm@aperam.com<br>Prefered language = German<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 2501945<br>Date = 2024-11-26<br>Q1a = Logistics<br>Q1b = Claim settlement<br>Q1c = Communication<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = Somewhat useful<br>Q4 = Very satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Good<br>Q10 = 10<br>Email = andreas.herrnberger@se.com<br>Country = Germany<br>Sales Rep = joerg.holm@aperam.com<br>Prefered language = German<br>q4Commentaire = Sehr zuverlässig<br>Q9 = No<br>q10Commentaire = Alles Bestens!<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 2501942<br>Date = 2024-11-26<br>Q1a = Logistics<br>Q1b = Claim settlement<br>Q1c = Products<br>Q2 = Very satisfied<br>Q3 = Satisfied<br>Q7 = I don't use digital solutions<br>Q4 = Very satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Good<br>Q10 = 9<br>q12Commentaire = Wir sind sehr zufrieden mit Aperam und unserem Ansprechpartner. Die Angebote kommen relativ zügig und bei den Lieferungen laufen in den allermeisten Fällen reibungslos und bei Problemen wird umgehend eine praktikable Lösung gesucht und gefunden.<br>Email = info@glmetall.de<br>Country = Germany<br>Prefered language = German<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br>q11Commentaire = Note 9<br><hr>ID lead = 2501941<br>Date = 2024-11-26<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Products<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = I don't use digital solutions<br>Q4 = Very satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not important<br>Q10 = 9<br>Email = b.goerlich@muebo.de<br>Country = Germany<br>Prefered language = German<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br>q11Commentaire = Keine Bewertung möglich<br><hr>ID lead = 2501937<br>Date = 2024-11-26<br>Q1a = Logistics<br>Q1b = Communication<br>Q1c = Commercial relationship<br>Q2 = Satisfied<br>Q3 = Somewhat satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Good<br>Q10 = 7<br>Email = sevkettokguer@tokguer.de<br>Country = Germany<br>Sales Rep = daniel.schmidt@aperam.com<br>Prefered language = German<br>Q9 = No<br>q11a = 8<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 2501934<br>Date = 2024-11-26<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Products<br>Q2 = Very satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Not very useful<br>Q6 = Attentive and professional<br>Q8 = Good<br>Q10 = 8<br>Email = mathias.schweinberger@schwaerzler.de<br>Country = Germany<br>Prefered language = German<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 2501930<br>Date = 2024-11-26<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Products<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Very useful<br>Q4 = Very satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Not important<br>Q10 = 10<br>Email = marta.bonar@seibold.ph<br>Country = Germany<br>Sales Rep = joerg.holm@aperam.com<br>Prefered language = German<br>Q9 = No<br>q11a = 3<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1nom = Allva<br>q11other1 = 10<br>q11other2nom = Kreuer<br>q11other2 = 5<br><hr>ID lead = 2501929<br>Date = 2024-11-26<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Products<br>Q2 = Very satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Very important<br>Q10 = 9<br>Email = juergen.schmidt@buhlergroup.com<br>Country = Germany<br>Sales Rep = joerg.holm@aperam.com<br>Prefered language = German<br>Q9 = No<br>q11a = 8<br>q11b = 9<br>q11c = 9<br>q11d = 8<br>q11other1 = 5<br>q11other2 = 0<br><hr>ID lead = 2501925<br>Date = 2024-11-26<br>Q1a = Commercial conditions<br>Q1b = Communication<br>Q1c = Products<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Somewhat attentive and professional<br>Q8 = Very important<br>Q10 = 8<br>Email = bianca.hoechst@glattistgutgmbh.de<br>Country = Germany<br>Sales Rep = joerg.holm@aperam.com<br>Prefered language = German<br>Q9 = No<br>q11a = 8<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 2501917<br>Date = 2024-11-26<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Products<br>Q2 = Very satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Good<br>Q10 = 9<br>Email = einkauf@herges.de<br>Country = Germany<br>Sales Rep = tugay.aker@aperam.com<br>Prefered language = German<br>Q9 = No<br>q11a = 9<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 2501908<br>Date = 2024-11-26<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Commercial relationship<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = I don't use digital solutions<br>Q4 = Satisfied<br>Q5 = Not very useful<br>Q6 = Attentive and professional<br>Q8 = Not important<br>Q10 = 7<br>Email = info@lueb-schumacher.de<br>Country = Germany<br>Prefered language = German<br>Q9 = No<br>q11a = 0<br>q11b = 0<br>q11c = 5<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 2501905<br>Date = 2024-11-26<br>Q1a = Commercial conditions<br>Q1b = Products<br>Q1c = Technical support and development<br>Q2 = Very satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Good<br>Q10 = 9<br>Email = andre.verforth@chartindustries.com<br>Country = Germany<br>Sales Rep = michael.bohnwagner@aperam.com<br>Sales Channel = SSC<br>Prefered language = German<br>Q9 = Yes<br>q11a = 9<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 2501898<br>Date = 2024-11-26<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Communication<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = Very useful<br>Q4 = Very satisfied<br>Q5 = Very useful<br>Q6 = Extremely attentive and professional<br>Q8 = Good<br>Q10 = 9<br>Email = birkan.guersoy@niro-wenden.de<br>Country = Germany<br>Sales Rep = michael.bohnwagner@aperam.com<br>Prefered language = German<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 2501896<br>Date = 2024-11-26<br>Q1a = Commercial conditions<br>Q1b = Commercial relationship<br>Q1c = Technical support and development<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = Somewhat useful<br>Q4 = Very satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Good<br>Q10 = 10<br>Email = jakoby@tacke-lindemann.de<br>Country = Germany<br>Sales Rep = joerg.holm@aperam.com<br>Prefered language = German<br>Q9 = No<br>q11a = 10<br>q11b = 7<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 2501895<br>Date = 2024-11-26<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Products<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = I'd like to see more functionality<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Good<br>Q10 = 5<br>Email = jianyang.li@sanha.com<br>Country = Germany<br>Sales Rep = claudio.pitrella@aperam.com<br>Prefered language = German<br>Q9 = Yes<br>q11a = 9<br>q11b = 7<br>q11c = 0<br>q11d = 7<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 2501894<br>Date = 2024-11-26<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Products<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Somewhat satisfied<br>Q5 = Useful<br>Q6 = Somewhat attentive and professional<br>Q8 = Not important<br>Q10 = 4<br>Email = mstein@heinrich-schuett.de<br>Country = Germany<br>Sales Rep = miriam.jaschinski@aperam.com<br>Sales Channel = SSC<br>Prefered language = German<br>q4bisCommentaire = Oft nur Teillieferungen<br>Q9 = No<br>q11a = 3<br>q11b = 8<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 2501891<br>Date = 2024-11-26<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Products<br>Q2 = Very satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Very important<br>Q10 = 8<br>Email = maciej.kowalski2@thyssenkrupp-materials.com<br>Country = Germany<br>Sales Rep = thomas.bruendel@aperam.com<br>Prefered language = English<br>Q9 = Yes<br>q9Commentaire = must be discussed internally<br>q11a = 7<br>q11b = 4<br>q11c = 7<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 2501487<br>Date = 2024-11-25<br>Q1a = Claim settlement<br>Q1b = Commercial conditions<br>Q1c = Commercial relationship<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = I don't use digital solutions<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not important<br>Q10 = 7<br>Email = thorsten.huch@hw-inox.de<br>Country = Germany<br>Sales Rep = miriam.jaschinski@aperam.com<br>Sales Channel = SSC<br>Prefered language = German<br>Q9 = No<br>q9Commentaire = wir produzieren keinen Schrott<br>q11a = 8<br>q11b = 6<br>q11c = 0<br>q11d = 6<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 2501367<br>Date = 2024-11-25<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Commercial relationship<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Good<br>Q10 = 4<br>Email = akirchhoff@lck-metall.de<br>Country = Germany<br>Sales Rep = miriam.jaschinski@aperam.com<br>Prefered language = German<br>Q9 = No<br>q11a = 5<br>q11b = 8<br>q11c = 7<br>q11d = 5<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 2498297<br>Date = 2024-11-25<br>Q1a = Logistics<br>Q1b = Claim settlement<br>Q1c = Commercial conditions<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Good<br>Q10 = 8<br>Email = christoph.tecklenborg@aveska-edelstahl.de<br>Country = Germany<br>Prefered language = German<br>Q9 = No<br>q11a = 8<br>q11b = 8<br>q11c = 0<br>q11d = 8<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 2497959<br>Date = 2024-11-25<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Technical support and development<br>Q2 = Satisfied<br>Q3 = Somewhat satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Very important<br>Q10 = 7<br>Email = p.boelker@fiuka.de<br>Country = Germany<br>Sales Rep = thomas.leifeld@aperam.com<br>Prefered language = German<br>Q9 = Yes<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br>q11Commentaire = Kein Kommentar<br><hr>ID lead = 2486246<br>Date = 2024-11-22<br>Q1a = Logistics<br>Q1b = Products<br>Q1c = Commercial relationship<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = Somewhat useful<br>Q4 = Very satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Good<br>Q10 = 9<br>q12Commentaire = Rückmeldungen bzw. Auftragsbestätigung sollte zügig nach Bestellung erfolgen<br>Email = heinz.steckenborn@textoris-apparatebau.de<br>Country = Germany<br>Sales Rep = caroline.bresink@aperam.com<br>Prefered language = German<br>Q9 = No<br>q11a = 8<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 2482539<br>Date = 2024-11-21<br>Q1a = Logistics<br>Q1b = Claim settlement<br>Q1c = Commercial conditions<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = I'd like to see more functionality<br>Q4 = Satisfied<br>Q5 = Not useful<br>Q6 = Extremely attentive and professional<br>Q8 = Good<br>Q10 = 8<br>Email = m.naegele@plersch.de<br>Country = Germany<br>Sales Rep = joerg.holm@aperam.com<br>Industry = First transformation<br>Prefered language = German<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 2478703<br>Date = 2024-11-20<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Good<br>Q10 = 5<br>Email = a.thuia+test4-03@aressy.com<br>Q9 = Yes<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><br />
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<hr>ID lead = 2478003<br>Date = 2024-11-19<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Good<br>Q10 = 5<br>Email = m.delarue@aressy.com<br>Country = France<br>Sales Rep = didier.perin@aperam.com<br>Sales Channel = SSC<br>Served By = SSGB_Acc<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1nom = Aressy<br>q11other1 = 0<br>q11other2 = 0<br><br />
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<hr>ID lead = 2478002<br>Date = 2024-11-19<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Good<br>Q10 = 5<br>Email = a.thuia+test7-11@aressy.com<br>Sales Rep = tomas.larriba@aperam.com<br>Industry = Catering<br>q11a = 5<br>q11b = 5<br>q11c = 0<br>q11d = 3<br>q11other1 = 0<br>q11other2 = 0<br><br />
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<hr>ID lead = 2474782<br>Date = 2024-11-19<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Good<br>Q10 = 5<br>Email = m.delarue@aressy.com<br>Country = France<br>Sales Rep = didier.perin@aperam.com<br>Sales Channel = SSC<br>Served By = SSGB_Acc<br>q11a = 5<br>q11b = 0<br>q11c = 6<br>q11d = 0<br>q11other1nom = Aressy<br>q11other1 = 5<br>q11other2 = 0<br><br />
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<hr>ID lead = 2474781<br>Date = 2024-11-19<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Communication<br>Q2 = Satisfied<br>Q3 = Very satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Good<br>Q10 = 8<br>Email = j.riedel@feldbinder.com<br>Country = Germany<br>Sales Rep = roman.stein@aperam.com<br>Industry = Auto_Transp_Acc<br>Prefered language = German<br>Q9 = Yes<br>q11a = 9<br>q11b = 7<br>q11c = 6<br>q11d = 8<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 2474770<br>Date = 2024-11-19<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Products<br>Q2 = Very satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Very important<br>Q10 = 8<br>Email = m.widdel@sorst.de<br>Country = Germany<br>Sales Rep = alexander.luettgens@aperam.com<br>Prefered language = German<br>Q9 = Yes<br>q11a = 6<br>q11b = 5<br>q11c = 0<br>q11d = 0<br>q11other1nom = Samsung<br>q11other1 = 5<br>q11other2 = 0<br><hr>ID lead = 2474769<br>Date = 2024-11-19<br>Q1a = Logistics<br>Q1b = Claim settlement<br>Q1c = Commercial relationship<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = I don't use digital solutions<br>Q4 = Satisfied<br>Q5 = Not very useful<br>Q6 = Extremely attentive and professional<br>Q8 = Good<br>Q10 = 9<br>Email = w.ullmann@ullco.de<br>Country = Germany<br>Sales Rep = joerg.holm@aperam.com<br>Prefered language = German<br>Q9 = Yes<br>q11a = 8<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 2474626<br>Date = 2024-11-19<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Good<br>Q10 = 5<br>Email = a.thuia+test7-11@aressy.com<br>Sales Rep = tomas.larriba@aperam.com<br>Industry = Catering<br>q11a = 0<br>q11b = 0<br>q11c = 5<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><br />
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<hr>ID lead = 2474601<br>Date = 2024-11-19<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Commercial relationship<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Good<br>Q10 = 8<br>Email = sothen@hek-inox.de<br>Country = Germany<br>Sales Rep = daniel.schmidt@aperam.com<br>Industry = Distribution<br>Prefered language = German<br>Q9 = Yes<br>q11a = 9<br>q11b = 9<br>q11c = 9<br>q11d = 8<br>q11other1 = 0<br>q11other2 = 0<br><hr>ID lead = 2474468<br>Date = 2024-11-19<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Good<br>Q10 = 5<br>Email = m.delarue@aressy.com<br>Country = France<br>Sales Rep = didier.perin@aperam.com<br>Sales Channel = SSC<br>Served By = SSGB_Acc<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><br />
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<hr>ID lead = 2474467<br>Date = 2024-11-19<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Good<br>Q10 = 5<br>Email = a.thuia+test7-11@aressy.com<br>Sales Rep = tomas.larriba@aperam.com<br>Industry = Catering<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><br />
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<hr>ID lead = 2474466<br>Date = 2024-11-19<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Good<br>Q10 = 5<br>Email = a.thuia+test7-11@aressy.com<br>Sales Rep = tomas.larriba@aperam.com<br>Industry = Catering<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><br />
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<hr>ID lead = 2474465<br>Date = 2024-11-19<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Good<br>Q10 = 5<br>Email = a.thuia+test7-11@aressy.com<br>Sales Rep = tomas.larriba@aperam.com<br>Industry = Catering<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><br />
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<hr>ID lead = 2474462<br>Date = 2024-11-19<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Good<br>Q10 = 5<br>Email = m.delarue@aressy.com<br>Country = France<br>Sales Rep = didier.perin@aperam.com<br>Sales Channel = SSC<br>Served By = SSGB_Acc<br>q11a = 0<br>q11b = 0<br>q11c = 0<br>q11d = 0<br>q11other1 = 0<br>q11other2 = 0<br><br />
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<hr>ID lead = 2474457<br>Date = 2024-11-19<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Good<br>Q10 = 5<br>Email = m.delarue@aressy.com<br>Country = France<br>Sales Rep = didier.perin@aperam.com<br>Sales Channel = SSC<br>Served By = SSGB_Acc<br>q11a = 0<br>q11b = 5<br>q11c = 5<br>q11d = 5<br>q11other1 = 5<br>q11other2 = 5<br><br />
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<hr>ID lead = 2474455<br>Date = 2024-11-19<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Good<br>Q10 = 5<br>Email = a.thuia+test7-11@aressy.com<br>Sales Rep = tomas.larriba@aperam.com<br>Industry = Catering<br>q11a = 5<br>q11b = 5<br>q11c = 5<br>q11d = 5<br>q11other1 = 5<br>q11other2 = 5<br><br />
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<hr>ID lead = 2474453<br>Date = 2024-11-19<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Very useful<br>Q4 = Satisfied<br>Q5 = Very useful<br>Q6 = Extremely attentive and professional<br>Q8 = Very important<br>Q10 = 9<br>Email = simon.zitzler@kern-liebers.com<br>Country = Germany<br>Sales Rep = lina.schulze@aperam.com<br>Prefered language = German<br>Q9 = No<br>q11a = 10<br>q11b = 6<br>q11c = 5<br>q11d = 5<br>q11other1 = 5<br>q11other2 = 5<br><hr>ID lead = 2474450<br>Date = 2024-11-19<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Products<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Very useful<br>Q4 = Satisfied<br>Q5 = Very useful<br>Q6 = Somewhat attentive and professional<br>Q8 = Good<br>Q10 = 7<br>Email = s.hueter@spaeter-hannover.de<br>Country = Germany<br>Sales Rep = karin.welch@aperam.com<br>Sales Channel = SSC<br>Prefered language = German<br>q6Commentaire = war mit Frau Welch deutlich besser<br>Q9 = No<br>q11a = 8<br>q11b = 10<br>q11c = 5<br>q11d = 8<br>q11other1 = 5<br>q11other2 = 5<br><hr>ID lead = 2474447<br>Date = 2024-11-19<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q2 = Satisfied<br>Q3 = Very satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Very important<br>Q10 = 7<br>q12Commentaire = Auffällig ist, dass Aperam grundsätzlich einen höheren Legierungszuschlag berechnet, als alle Marktbegleiter. Das relativiert häufig Preisvorteile bei den Basispreisen.<br>Email = d.tank@springtec-group.com<br>Country = Germany<br>Sales Rep = alexander.luettgens@aperam.com<br>Prefered language = German<br>Q9 = Yes<br>q11a = 3<br>q11b = 5<br>q11c = 5<br>q11d = 5<br>q11other1nom = Waelzholz<br>q11other1 = 5<br>q11other2 = 5<br><hr>ID lead = 2474446<br>Date = 2024-11-19<br>Q1a = Logistics<br>Q1b = Products<br>Q1c = Commercial relationship<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = I don't use digital solutions<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Good<br>Q10 = 9<br>Email = christoph.koesters@schrader.aero<br>Country = Germany<br>Prefered language = German<br>Q9 = Yes<br>q9Commentaire = nur wenn es keinen Umstand macht<br>q11a = 8<br>q11b = 5<br>q11c = 5<br>q11d = 5<br>q11other1 = 5<br>q11other2 = 5<br><hr>ID lead = 2474436<br>Date = 2024-11-19<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = Somewhat useful<br>Q4 = Very satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Good<br>Q10 = 9<br>Email = u.kahler@linster.de<br>Country = Germany<br>Sales Rep = daniel.schmidt@aperam.com<br>Prefered language = German<br>Q9 = No<br>q11a = 10<br>q11b = 10<br>q11c = 10<br>q11d = 10<br>q11other1 = 5<br>q11other2 = 5<br><hr>ID lead = 2474434<br>Date = 2024-11-19<br>Q1a = Logistics<br>Q1b = Products<br>Q1c = Commercial relationship<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Good<br>Q10 = 9<br>Email = owagner@kreiller.de<br>Country = Germany<br>Prefered language = German<br>Q9 = No<br>q11a = 5<br>q11b = 5<br>q11c = 5<br>q11d = 5<br>q11other1 = 5<br>q11other2 = 5<br><hr>ID lead = 2474432<br>Date = 2024-11-19<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Communication<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Good<br>Q10 = 8<br>Email = sahin@musenoxmetall.de<br>Country = Germany<br>Sales Rep = daniel.schmidt@aperam.com<br>Prefered language = German<br>Q9 = No<br>q11a = 8<br>q11b = 6<br>q11c = 7<br>q11d = 7<br>q11other1 = 5<br>q11other2 = 5<br><hr>ID lead = 2474431<br>Date = 2024-11-19<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Products<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = I don't use digital solutions<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Good<br>Q10 = 9<br>Email = einkauf@boehmer-kloeckner.de<br>Country = Germany<br>Sales Rep = tobias.behr@aperam.com<br>Prefered language = German<br>Q9 = No<br>q11a = 8<br>q11b = 5<br>q11c = 5<br>q11d = 5<br>q11other1nom = TKS<br>q11other1 = 9<br>q11other2 = 5<br><hr>ID lead = 2474429<br>Date = 2024-11-19<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Products<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = I don't use digital solutions<br>Q4 = Very satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Good<br>Q10 = 9<br>Email = mauschner@ambergerwerkzeugbau.de<br>Country = Germany<br>Sales Rep = lina.schulze@aperam.com<br>Prefered language = German<br>Q9 = No<br>q11a = 5<br>q11b = 5<br>q11c = 5<br>q11d = 5<br>q11other1 = 5<br>q11other2 = 5<br>q11Commentaire = kein Kommentar<br><hr>ID lead = 2474424<br>Date = 2024-11-19<br>Q1a = Logistics<br>Q1b = Claim settlement<br>Q1c = Commercial relationship<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Very useful<br>Q6 = Extremely attentive and professional<br>Q8 = Good<br>Q10 = 10<br>Email = rohde@hsb.eu<br>Country = Austria<br>Sales Rep = salvatore.pagano@aperam.com<br>Industry = Architecture Building Construction<br>Prefered language = German<br>Q9 = No<br>q11a = 9<br>q11b = 5<br>q11c = 5<br>q11d = 5<br>q11other1 = 5<br>q11other2 = 5<br><hr>ID lead = 2470474<br>Date = 2024-11-18<br>Q1a = Logistics<br>Q1b = Claim settlement<br>Q1c = Products<br>Q2 = Satisfied<br>Q3 = Very satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Not very useful<br>Q6 = Attentive and professional<br>Q8 = Very important<br>Q10 = 8<br>Email = christopher-mex@bfs24.de<br>Country = Germany<br>Prefered language = German<br>Q9 = No<br>q11a = 5<br>q11b = 5<br>q11c = 5<br>q11d = 5<br>q11other1 = 5<br>q11other2 = 5<br><hr>ID lead = 2458775<br>Date = 2024-11-15<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Communication<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Good<br>Q10 = 9<br>Email = s.winkler@photonag.com<br>Country = Germany<br>Sales Rep = roman.stein@aperam.com<br>Prefered language = German<br>Q9 = No<br>q11a = 5<br>q11b = 5<br>q11c = 5<br>q11d = 5<br>q11other1 = 5<br>q11other2 = 5<br><hr>ID lead = 2454532<br>Date = 2024-11-13<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Products<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Good<br>Q10 = 8<br>Email = w.schmidt@bvs-gruppe.de<br>Country = Germany<br>Sales Rep = rene.wiedelmann@aperam.com<br>Prefered language = German<br>Q9 = No<br>q11a = 5<br>q11b = 5<br>q11c = 5<br>q11d = 5<br>q11other1 = 5<br>q11other2 = 5<br><hr>ID lead = 2450826<br>Date = 2024-11-12<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Commercial relationship<br>Q2 = Very satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Somewhat attentive and professional<br>Q8 = Very important<br>Q10 = 7<br>q12Commentaire = Die Kommunikation ist das größte Problem, immer wieder gibt es Phasen in denen die telefonische Erreichbarkeit sehr schlecht ist und auch schriftliche Anfragen deutlich zu langsam beantwortet werden.<br>Email = benjamin.fellermair@allva-edelstahl.com<br>Country = Germany<br>Sales Rep = daniel.schmidt@aperam.com<br>Industry = Distribution<br>Prefered language = German<br>Q9 = Yes<br>q11a = 5<br>q11b = 5<br>q11c = 5<br>q11d = 5<br>q11other1 = 5<br>q11other2 = 5<br><hr>ID lead = 2450629<br>Date = 2024-11-12<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Products<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = I don't use digital solutions<br>Q4 = Satisfied<br>Q5 = Not very useful<br>Q6 = Attentive and professional<br>Q8 = Good<br>Q10 = 8<br>Email = p.boerger@barlage.com<br>Country = Germany<br>Sales Rep = michael.bohnwagner@aperam.com<br>Industry = General Industry<br>Prefered language = German<br>Q9 = No<br>q11a = 5<br>q11b = 5<br>q11c = 5<br>q11d = 5<br>q11other1 = 5<br>q11other2 = 5<br><hr>ID lead = 2450625<br>Date = 2024-11-12<br>Q1a = Logistics<br>Q1b = Claim settlement<br>Q1c = Commercial relationship<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Very important<br>Q10 = 9<br>Email = flm@sauter-metall.com<br>Country = Germany<br>Sales Rep = daniel.schmidt@aperam.com<br>Prefered language = German<br>Q9 = No<br>q11a = 2<br>q11b = 3<br>q11c = 7<br>q11d = 7<br>q11other1 = 5<br>q11other2 = 5<br><hr>ID lead = 2447396<br>Date = 2024-11-12<br>Q1a = Logistics<br>Q1b = Products<br>Q1c = Commercial relationship<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Good<br>Q10 = 8<br>Email = piofczyk@schmies-edelstahl.de<br>Country = Germany<br>Sales Rep = nina.dove@aperam.com<br>Prefered language = German<br>Q9 = No<br>q9Commentaire = fällt nicht/nur bedingt an<br>q11a = 8<br>q11b = 5<br>q11c = 8<br>q11d = 5<br>q11other1 = 5<br>q11other2 = 5<br><hr>ID lead = 2447260<br>Date = 2024-11-12<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Products<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Very important<br>Q10 = 5<br>Email = g.segbert@hupfer.com<br>Country = Germany<br>Sales Rep = guenther.wimmer@aperam.com<br>Prefered language = German<br>Q9 = Yes<br>q11a = 5<br>q11b = 5<br>q11c = 5<br>q11d = 5<br>q11other1 = 5<br>q11other2 = 5<br><hr>ID lead = 2447184<br>Date = 2024-11-12<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Products<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = I'd like to see more functionality<br>Q4 = Satisfied<br>Q5 = Not very useful<br>Q6 = Attentive and professional<br>Q8 = Not important<br>Q10 = 1<br>Email = a.stadtmueller@ehrenfels.de<br>Country = Germany<br>Sales Rep = guenther.wimmer@aperam.com<br>Prefered language = German<br>Q9 = Yes<br>q11a = 5<br>q11b = 5<br>q11c = 5<br>q11d = 5<br>q11other1 = 5<br>q11other2 = 5<br><hr>ID lead = 2447162<br>Date = 2024-11-12<br>Q1a = Logistics<br>Q1b = Claim settlement<br>Q1c = Products<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = Very useful<br>Q4 = Satisfied<br>Q5 = Very useful<br>Q6 = Attentive and professional<br>Q8 = Not yet important but certainly in the future<br>Q10 = 9<br>Email = dirk.henke@knake.com<br>Country = Germany<br>Sales Rep = tobias.behr@aperam.com<br>Prefered language = German<br>Q9 = No<br>q11a = 9<br>q11b = 5<br>q11c = 5<br>q11d = 9<br>q11other1 = 5<br>q11other2 = 5<br><hr>ID lead = 2447120<br>Date = 2024-11-12<br>Q1a = Logistics<br>Q1b = Products<br>Q1c = Commercial relationship<br>Q2 = Very satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Good<br>Q10 = 9<br>Email = julius.nolte@tp.tillmann-gruppe.de<br>Country = Germany<br>Sales Rep = claudio.pitrella@aperam.com<br>Prefered language = German<br>Q9 = Yes<br>q11a = 8<br>q11b = 5<br>q11c = 5<br>q11d = 5<br>q11other1 = 5<br>q11other2 = 5<br><hr>ID lead = 2447102<br>Date = 2024-11-12<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Products<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = Very useful<br>Q4 = Very satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Good<br>Q10 = 9<br>Email = goldschmidt@esg-edelstahl.de<br>Country = Germany<br>Sales Rep = silke.behrendt@aperam.com<br>Industry = Distribution<br>Prefered language = German<br>Q9 = No<br>q11a = 7<br>q11b = 8<br>q11c = 5<br>q11d = 5<br>q11other1 = 5<br>q11other2 = 5<br><hr>ID lead = 2447098<br>Date = 2024-11-12<br>Q1a = Commercial conditions<br>Q1b = Products<br>Q1c = Commercial relationship<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = Very useful<br>Q4 = Satisfied<br>Q5 = Not very useful<br>Q6 = Extremely attentive and professional<br>Q8 = Very important<br>Q10 = 8<br>Email = matthias.koch@kloeckner.com<br>Country = Germany<br>Sales Rep = daniel.schmidt@aperam.com<br>Prefered language = German<br>Q9 = No<br>q11a = 5<br>q11b = 8<br>q11c = 5<br>q11d = 6<br>q11other1 = 5<br>q11other2 = 5<br><hr>ID lead = 2447095<br>Date = 2024-11-12<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Commercial relationship<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Good<br>Q10 = 8<br>q12Commentaire = Für mich ist die persönliche, schon über lange Jahre geführte Geschäftsbeziehung zu einem Ansprechpartner äußerst wichtig. Das zusammen erarbeitet Vertrauen gepaart mit einer fairer Preispolitik, ist der wichtigste Faktor für die Zusammenarbeit in den kommenden Jahren.   <br>Email = dietergutberlet@werner-schmid.de<br>Country = Germany<br>Sales Rep = claudio.pitrella@aperam.com<br>Sales Channel = SSC<br>Industry = First transformation<br>Prefered language = German<br>Q9 = No<br>q11a = 8<br>q11b = 5<br>q11c = 5<br>q11d = 5<br>q11other1 = 8<br>q11other2 = 5<br><hr>ID lead = 2447094<br>Date = 2024-11-12<br>Q1a = Logistics<br>Q1b = Products<br>Q1c = Commercial relationship<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = Very useful<br>Q4 = Satisfied<br>Q5 = Very useful<br>Q6 = Attentive and professional<br>Q8 = Good<br>Q10 = 3<br>Email = kevin.sander@szmh-group.com<br>Country = Germany<br>Sales Rep = tobias.behr@aperam.com<br>Prefered language = German<br>Q9 = No<br>q11a = 5<br>q11b = 8<br>q11c = 5<br>q11d = 9<br>q11other1 = 5<br>q11other2 = 5<br><hr>ID lead = 2447093<br>Date = 2024-11-12<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Products<br>Q2 = Very satisfied<br>Q3 = Satisfied<br>Q7 = I'd like to see more functionality<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Good<br>Q10 = 8<br>Email = stefan.landefeld@a-schmelzer.de<br>Country = Germany<br>Sales Rep = rene.wiedelmann@aperam.com<br>Prefered language = German<br>Q9 = No<br>q11a = 6<br>q11b = 6<br>q11c = 5<br>q11d = 5<br>q11other1nom = Thyssen Schulte<br>q11other1 = 7<br>q11other2 = 5<br><hr>ID lead = 2447086<br>Date = 2024-11-12<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Products<br>Q2 = Satisfied<br>Q3 = Very satisfied<br>Q7 = I'd like to see more functionality<br>Q4 = Very satisfied<br>Q5 = Useful<br>Q6 = Somewhat attentive and professional<br>Q8 = Not important<br>Q10 = 8<br>q12Commentaire = ich habe manchmal das Gefühl als "kleinkunde" nicht richtig wahrgenaommen zu werden...<br>Email = thomas.roettger@baumgarten-gmbh.de<br>Country = Germany<br>Sales Rep = rene.wiedelmann@aperam.com<br>Prefered language = German<br>Q9 = Yes<br>q11a = 9<br>q11b = 5<br>q11c = 5<br>q11d = 5<br>q11other1 = 5<br>q11other2 = 5<br><hr>ID lead = 2447082<br>Date = 2024-11-12<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Products<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Unsatisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Very important<br>Q10 = 8<br>Email = a.sporra@handtke-wiros.de<br>Country = Germany<br>Sales Rep = dirk.pfeffer@aperam.com<br>Prefered language = German<br>q4Commentaire = Zu häufige Verspätungen!<br>q4bisCommentaire = Pünktlich liefern.<br>Q9 = No<br>q11a = 7<br>q11b = 9<br>q11c = 7<br>q11d = 7<br>q11other1nom = Asien<br>q11other1 = 5<br>q11other2 = 5<br><hr>ID lead = 2447080<br>Date = 2024-11-12<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Communication<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = Very useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Very important<br>Q10 = 9<br>Email = michael.schaefer@muehlhause.de<br>Country = Germany<br>Sales Rep = alexander.luettgens@aperam.com<br>Prefered language = German<br>Q9 = Yes<br>q11a = 10<br>q11b = 8<br>q11c = 5<br>q11d = 5<br>q11other1 = 5<br>q11other2 = 5<br><hr>ID lead = 2447079<br>Date = 2024-11-12<br>Q1a = Commercial conditions<br>Q1b = Communication<br>Q1c = Commercial relationship<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = I don't use digital solutions<br>Q4 = Very satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Good<br>Q10 = 9<br>Email = k.s.ramerth@kiefer-stanztechnik.de<br>Country = Germany<br>Sales Rep = claudio.pitrella@aperam.com<br>Prefered language = German<br>Q9 = Yes<br>q11a = 5<br>q11b = 5<br>q11c = 5<br>q11d = 5<br>q11other1 = 5<br>q11other2 = 5<br><hr>ID lead = 2447078<br>Date = 2024-11-12<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Good<br>Q10 = 9<br>q12Commentaire = Bitte so weitermachen, wie bisher.<br>Email = a.weidenhoefer@prange-edelstahl.de<br>Country = Germany<br>Sales Rep = michael.bohnwagner@aperam.com<br>Prefered language = German<br>q6Commentaire = Bitte so weitermachen, wie bisher.<br>Q9 = No<br>q11a = 5<br>q11b = 5<br>q11c = 5<br>q11d = 5<br>q11other1nom = -<br>q11other1 = 1<br>q11other2nom = -<br>q11other2 = 1<br><br />
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<hr>ID lead = 2447068<br>Date = 2024-11-12<br>Q1a = Claim settlement<br>Q1b = Products<br>Q2 = Unsatisfied<br>Q3 = Somewhat satisfied<br>Q7 = Somewhat useful<br>Q4 = Unsatisfied<br>Q5 = Useful<br>Q6 = Somewhat attentive and professional<br>Q8 = Not important<br>Q10 = 3<br>Email = koppold_federn_gmbh@t-online.de<br>Country = Germany<br>Sales Rep = lina.schulze@aperam.com<br>Prefered language = German<br>Q9 = No<br>q11a = 5<br>q11b = 5<br>q11c = 5<br>q11d = 5<br>q11other1 = 5<br>q11other2 = 5<br><hr>ID lead = 2447067<br>Date = 2024-11-12<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Communication<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Somewhat satisfied<br>Q5 = Not very useful<br>Q6 = Attentive and professional<br>Q8 = Not important<br>Q10 = 7<br>Email = oporr@schaefer-lochbleche.de<br>Country = Germany<br>Sales Rep = tobias.behr@aperam.com<br>Prefered language = German<br>q11a = 5<br>q11b = 5<br>q11c = 5<br>q11d = 5<br>q11other1 = 5<br>q11other2 = 5<br>q11Commentaire = 8<br><hr>ID lead = 2447065<br>Date = 2024-11-12<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Commercial relationship<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Good<br>Q10 = 8<br>Email = sahi@damstahl.com<br>Country = Germany<br>Sales Rep = nina.dove@aperam.com<br>Prefered language = German<br>Q9 = No<br>q9Commentaire = Als Handel von weniger Interesse<br>q11a = 5<br>q11b = 5<br>q11c = 5<br>q11d = 5<br>q11other1 = 5<br>q11other2 = 5<br>q11Commentaire = 8<br><hr>ID lead = 2447061<br>Date = 2024-11-12<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Commercial relationship<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Very useful<br>Q4 = Unsatisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Good<br>Q10 = 6<br>Email = hoffmann@sem-online.de<br>Country = Germany<br>Sales Rep = elke.boeke@aperam.com<br>Prefered language = German<br>q4bisCommentaire = Zu lange Lieferzeiten.<br>Q9 = No<br>q11a = 5<br>q11b = 5<br>q11c = 5<br>q11d = 5<br>q11other1 = 7<br>q11other2 = 5<br><hr>ID lead = 2447057<br>Date = 2024-11-12<br>Q1a = Logistics<br>Q1b = Communication<br>Q1c = Products<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Extremely attentive and professional<br>Q8 = Good<br>Q10 = 8<br>Email = n.niggemeyer@lstgmbh.de<br>Country = Germany<br>Sales Rep = rene.wiedelmann@aperam.com<br>Prefered language = German<br>Q9 = No<br>q11a = 5<br>q11b = 5<br>q11c = 5<br>q11d = 5<br>q11other1 = 5<br>q11other2 = 5<br><hr>ID lead = 2447056<br>Date = 2024-11-12<br>Q1a = Logistics<br>Q1b = Commercial conditions<br>Q1c = Products<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = I don't use digital solutions<br>Q4 = Satisfied<br>Q5 = Not very useful<br>Q6 = Attentive and professional<br>Q8 = Good<br>Q10 = 8<br>Email = ewald.carsten@kmh.net<br>Country = Germany<br>Sales Rep = michael.bohnwagner@aperam.com<br>Prefered language = German<br>Q9 = No<br>q11a = 5<br>q11b = 5<br>q11c = 5<br>q11d = 5<br>q11other1 = 5<br>q11other2 = 5<br><hr>ID lead = 2435388<br>Date = 2024-11-08<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Good<br>Q10 = 5<br>Email = carole_lecomte@yahoo.fr<br>Country = France<br>Prefered language = German<br>q11a = 5<br>q11b = 5<br>q11c = 5<br>q11d = 5<br>q11other1 = 5<br>q11other2 = 5<br><br />
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<hr>ID lead = 2366689<br>Date = 2024-10-22<br>Q1a = Logistics<br>Q1b = Claim settlement<br>Q1c = Commercial conditions<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Somewhat satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Good<br>Q10 = 5<br>Email = carole.lecomte@aperam.com<br>Country = Argentina<br>Prefered language = English<br>q11a = 5<br>q11b = 5<br>q11c = 5<br>q11d = 5<br>q11other1 = 5<br>q11other2 = 5<br><hr>ID lead = 2303129<br>Date = 2024-10-04<br>Q1a = Logistics<br>Q1b = Commercial relationship<br>Q1c = Technical support and development<br>Q2 = Very satisfied<br>Q3 = Very satisfied<br>Q7 = Very useful<br>Q4 = Unsatisfied<br>Q5 = Very useful<br>Q6 = Extremely attentive and professional<br>Q8 = Very important<br>Q10 = 10<br>q12Commentaire = Well done Aperam! <br>Email = tobias.grindberg@aperam.com<br>Country = Germany<br>Prefered language = German<br>q4bisCommentaire = Test TEST<br>Q9 = Yes<br>q11a = 10<br>q11b = 10<br>q11c = 10<br>q11d = 10<br>q11other1nom = Eisen Karl<br>q11other1 = 10<br>q11other2 = 5<br><hr>ID lead = 2296004<br>Date = 2024-10-02<br>Q1a = Commercial relationship<br>Q1b = Commercial conditions<br>Q1c = Technical support and development<br>Q2 = Somewhat satisfied<br>Q3 = Very satisfied<br>Q7 = Very useful<br>Q4 = Unsatisfied<br>Q5 = Very useful<br>Q6 = Attentive and professional<br>Q8 = Very important<br>Q10 = 6<br>q12Commentaire = Com12FR<br>Email = test@test.com<br>Country = Aland Islands<br>Sales Rep = didier.perin@aperam.com<br>Sales Channel = SSC<br>Prefered language = French<br>Served By = SSGB_Acc<br>q1Commentaire = Com1FR<br>q2Commentaire = Com2FR,com3FR<br>q4Commentaire = com4FR<br>q4bisCommentaire = com4bFR<br>q5Commentaire = com5FR<br>q6Commentaire = com6FR<br>q7Commentaire = Com7FR<br>q8Commentaire = com8FR<br>Q9 = Yes<br>q9Commentaire = com9FR<br>q10Commentaire = com10FR<br>q11a = 6<br>q11b = 4<br>q11c = 3<br>q11d = 7<br>q11other1nom = Aressy<br>q11other1 = 6<br>q11other2nom = Epoka<br>q11other2 = 3<br>q11Commentaire = Com11FR<br><hr>ID lead = 2288571<br>Date = 2024-09-30<br>Q1a = Claim settlement<br>Q1b = Commercial conditions<br>Q2 = Somewhat satisfied<br>Q3 = Somewhat satisfied<br>Q7 = I'd like to see more functionality<br>Q4 = Somewhat satisfied<br>Q5 = Not very useful<br>Q6 = Somewhat attentive and professional<br>Q8 = Not important<br>Q10 = 3<br>q12Commentaire = TEST<br>Email = a.thuia@aressy.com<br>Country = Guadeloupe<br>Sales Rep = didier.perin@aperam.com<br>Prefered language = English<br>q4bisCommentaire = TEST<br>Q9 = No<br>q9Commentaire = TEST<br>q11a = Outokumpu,5<br>q11b = Acerinox,9<br>q11c = Terni,7<br>q11d = Marcecaglia,2<br>q11other1nom = Other1,ARESSY<br>q11other1 = 10<br>q11other2nom = Other2,TEST<br>q11other2 = 4<br><hr>ID lead = 2288125<br>Date = 2024-09-30<br>Q1a = Logistics<br>Q1b = Claim settlement<br>Q1c = Commercial relationship<br>Q2 = Somewhat satisfied<br>Q3 = Very satisfied<br>Q7 = I'd like to see more functionality<br>Q4 = Unsatisfied<br>Q5 = Not very useful<br>Q6 = Extremely attentive and professional<br>Q8 = Very important<br>Q10 = 2<br>q12Commentaire = com12<br>Email = m.delarue@aressy.com<br>Country = France<br>Sales Rep = didier.perin@aperam.com<br>Sales Channel = SSC<br>Served By = SSGB_Acc<br>q1Commentaire = com1<br>q2Commentaire = com2<br>q3Commentaire = com3<br>q4Commentaire = com4<br>q4bisCommentaire = com4b<br>q5Commentaire = com5<br>q6Commentaire = com6<br>q7Commentaire = com7<br>q8Commentaire = com8<br>Q9 = Yes<br>q9Commentaire = com9<br>q10Commentaire = com10<br>q11a = Outokumpu,4<br>q11b = Acerinox,4<br>q11c = Terni,4<br>q11d = Marcecaglia,4<br>q11other1nom = Other1,other1<br>q11other1 = 4<br>q11other2nom = Other2,other2<br>q11other2 = 4<br>q11Commentaire = com11<br><hr>ID lead = 2285291<br>Date = 2024-09-30<br>Q1a = Products<br>Q1b = Claim settlement<br>Q1c = Commercial conditions<br>Q2 = Very satisfied<br>Q3 = Satisfied<br>Q7 = I'd like to see more functionality<br>Q4 = Somewhat satisfied<br>Q5 = Not useful<br>Q6 = Extremely attentive and professional<br>Q8 = Not important<br>Q10 = 10<br>q12Commentaire = Comments12<br>Email = s.teulie@aressy.com<br>Country = France<br>Sales Rep = didier.perin@aperam.com<br>Sales Channel = SSC<br>Prefered language = English<br>Served By = SSGB_Acc<br>q1Commentaire = Comments1<br>q2Commentaire = Comments2<br>q3Commentaire = Comments3<br>q4Commentaire = Comments4<br>q4bisCommentaire = Comments4bis<br>q5Commentaire = Comments5<br>q6Commentaire = Comments6<br>q7Commentaire = Comments7<br>q8Commentaire = Comments8<br>Q9 = Yes<br>q9Commentaire = Comments9<br>q10Commentaire = Comments10<br>q11a = Outokumpu,1<br>q11b = Acerinox,2<br>q11c = Terni,3<br>q11d = Marcecaglia,4<br>q11other1nom = Other1,other1<br>q11other1 = 5<br>q11other2nom = Other2,other2<br>q11other2 = 6<br>q11Commentaire = Comments11<br><hr>ID lead = 2285283<br>Date = 2024-09-30<br>Q2 = Satisfied<br>Q3 = Satisfied<br>Q7 = Somewhat useful<br>Q4 = Somewhat satisfied<br>Q5 = Useful<br>Q6 = Attentive and professional<br>Q8 = Good<br>Q10 = 5<br>Email = a.thuia+test4-03@aressy.com<br>Q9 = No<br>q11a = 5<br>q11b = 5<br>q11c = 5<br>q11d = 5<br>q11other1nom = oizeri<br>q11other1 = 5<br>q11other2 = 5<br><br />
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<hr>ID lead = 2285282<br>Date = 2024-09-30<br>Q1a = Logistics<br>Q1b = Claim settlement<br>Q1c = Commercial conditions<br>Q2 = Unsatisfied<br>Q3 = Very satisfied<br>Q7 = Very useful<br>Q4 = Very satisfied<br>Q5 = Not very useful<br>Q6 = Somewhat attentive and professional<br>Q8 = Very important<br>Q10 = 8<br>q12Commentaire = com12<br>Email = m.delarue@aressy.com<br>Country = France<br>Sales Rep = didier.perin@aperam.com<br>Sales Channel = SSC<br>Served By = SSGB_Acc<br>q1Commentaire = Com1<br>q2Commentaire = COm2<br>q3Commentaire = com3<br>q4bisCommentaire = com4b<br>q5Commentaire = com5<br>q6Commentaire = com6<br>q7Commentaire = com7<br>q8Commentaire = com8<br>Q9 = No<br>q9Commentaire = com9<br>q10Commentaire = com10<br>q11a = Outokumpu,3<br>q11b = Acerinox,7<br>q11c = Terni,1<br>q11d = Marcecaglia,6<br>q11other1nom = Other1,other1<br>q11other1 = 3<br>q11other2nom = Other2,other2<br>q11other2 = 2<br>q11Commentaire = com11<br><hr>ID lead = 2285279<br>Date = 2024-09-30<br>Q1a = Logistics<br>Q1b = Claim settlement<br>Q2 = Somewhat satisfied<br>Q3 = Very satisfied<br>Q7 = Very useful<br>Q4 = Somewhat satisfied<br>Q5 = Not useful<br>Q6 = Somewhat attentive and professional<br>Q8 = Not important<br>Q10 = 3<br>q12Commentaire = com12<br>Email = m.delarue@aressy.com<br>Country = France<br>Sales Rep = didier.perin@aperam.com<br>Sales Channel = SSC<br>Served By = SSGB_Acc<br>q1Commentaire = com1<br>q2Commentaire = com2<br>q3Commentaire = com3<br>q4bisCommentaire = com4b<br>q5Commentaire = com5<br>q6Commentaire = com6<br>q7Commentaire = com7<br>q8Commentaire = com8<br>Q9 = Yes<br>q9Commentaire = com9<br>q10Commentaire = com10<br>q11a = Outokumpu,5<br>q11b = Acerinox,5<br>q11c = Terni,5<br>q11d = Marcecaglia,5<br>q11other1nom = Other1,other1<br>q11other1 = 5<br>q11other2nom = Other2,other2<br>q11other2 = 5<br>q11Commentaire = com11<br><hr>ID lead = 2285272<br>Date = 2024-09-30<br>Q1a = Commercial conditions<br>Q1b = Communication<br>Q1c = com1<br>Q2 = Satisfied,com2<br>Q3 = Satisfied,com3<br>Q7 = Somewhat useful,com7<br>Q4 = Satisfied,com4<br>Q5 = Useful,com5<br>Q6 = Attentive and professional,com6<br>Q10 = 5,com10<br>q12Commentaire = com12<br>Email = m.delarue@aressy.com<br>Country = France<br>Sales Rep = didier.perin@aperam.com<br>Sales Channel = SSC<br>Served By = SSGB_Acc<br>q4bisCommentaire = com4b<br>Q9 = Yes<br>q9Commentaire = Com9<br><hr>ID lead = 2285267<br>Date = 2024-09-30<br>Q1a = Products<br>Q1b = Communication<br>Q1c = Com1<br>Q2 = Satisfied,Com2<br>Q3 = Satisfied,Com3<br>Q7 = Somewhat useful,Com7<br>Q4 = Satisfied,Com4<br>Q5 = Useful,Com5<br>Q6 = Attentive and professional,Com6<br>Q10 = 5,Com10<br>q12Commentaire = Com12<br>Email = m.delarue@aressy.com<br>Country = France<br>Sales Rep = didier.perin@aperam.com<br>Sales Channel = SSC<br>Served By = SSGB_Acc<br><hr>ID lead = 2284884<br>Date = 2024-09-29<br>Q1a = Logistics<br>Q1b = Claim settlement<br>Q1c = com1<br>Q2 = Somewhat satisfied,com2<br>Q3 = Unsatisfied,com3<br>Q7 = Very useful,com7<br>Q4 = Very satisfied,com4<br>Q5 = Not useful,com5<br>Q6 = Room for improvement,com6<br>Q10 = 3,Com10<br>q12Commentaire = com12<br>Email = m.delarue@aressy.com<br>Country = France<br>Sales Rep = didier.perin@aperam.com<br>Sales Channel = SSC<br>Served By = SSGB_Acc<br><hr>ID lead = 2270749<br>Date = 2024-09-26<br>Q1a = 1<br>Q2 = 2<br>Q3 = 3<br>Q7 = 7<br>Q4 = 4<br>Q5 = 5<br>Q6 = 6<br>Q8 = 8<br>Q10 = 10<br>q12Commentaire = com12<br>Email = s.teulie@aressy.com<br>q1Commentaire = com1<br>q2Commentaire = com2<br>q3Commentaire = com3<br>q4Commentaire = com4<br>q4bisCommentaire = 4bis<br>q5Commentaire = com5<br>q6Commentaire = com6<br>q7Commentaire = com7<br>q8Commentaire = com8<br>Q9 = 9<br>q9Commentaire = com9<br>q10Commentaire = com10<br>Q11 = 11<br>q11a = 11a<br>q11b = 11b<br>q11c = 11c<br>q11d = 11d<br>q11other1nom = 11other1name<br>q11other1 = 11other1score<br>q11other2nom = 11other2name<br>q11other2 = 11other2score<br>q11Commentaire = com11<br><hr>ID lead = 2270746<br>Date = 2024-09-26<br>Q1a = Claim settlement<br>Q1b = com1<br>Q1c = Logistics<br>Q2 = Very satisfied,com2<br>Q3 = Satisfied,com3<br>Q7 = I'd like to see more functionality,com7<br>Q4 = Somewhat satisfied,com4,Satisfied,com4bis<br>Q5 = Very useful,com5<br>Q6 = Attentive and professional<br>Q10 = 10,5<br>q12Commentaire = com12<br>Email = s.teulie@aressy.com<br>Country = France<br>Sales Rep = didier.perin@aperam.com<br>Sales Channel = SSC<br>Prefered language = English<br>Served By = SSGB_Acc<br><hr>ID lead = 2270744<br>Date = 2024-09-26<br>Q1a = Commercial relationship<br>Q1b = com1<br>Q1c = Logistics<br>Q2 = Very satisfied,com2<br>Q3 = Satisfied,com3<br>Q7 = Somewhat useful,com7<br>Q4 = Somewhat satisfied,com4,Satisfied,com4bis<br>Q5 = Very useful,com5<br>Q6 = Attentive and professional,com6<br>Q10 = 3,5<br>q12Commentaire = com 11<br>Email = s.teulie@aressy.com<br>Country = France<br>Sales Rep = didier.perin@aperam.com<br>Sales Channel = SSC<br>Prefered language = French<br>Served By = SSGB_Acc<br><hr>